Management Team, Security Center & TSF Academy
Expert Analyst, Moderator, Security Team
Rangemaster, Moderator, TSF Academy
Join Date: Jan 2005
OS: WinXP Home, Vista, Windows 7 64bit
Re: BEWARE of Adaware anti-malware by Lavasoft
I'm sorry to hear that you ran into this situation with Lavasoft. Your research was spot on - they were sold to 'questionable' people but that was back in November of 2011.
I did come checking around and this is the first many of us have heard anything like what you've described, and we review many, many logs of people who have AdAware installed.
If the machine is still under warranty, then by all means take it in. However, if you'd like to try to resolve this without sending it back in, I may be able to get it to boot for you.
I'm moving this thread to our Virus/Trojan/Spyware Help section.
First, tell me exactly what happens when you try to boot into Windows. Do you see a black screen with a blinking cursor, or does it automatically restart?
Member of UNITE since 2006
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