Go Back   Tech Support Forum > Microsoft Support > Windows 10 Support


Video, audio, win 10 OH MY!

This is a discussion on Video, audio, win 10 OH MY! within the Windows 10 Support forums, part of the Tech Support Forum category. I'm starting this thread here because I suspect Win 10 is the culprit. New desktop ASUS M32CD, Intil i7-6700, 15GB,


Reply
 
Thread Tools Search this Thread
Old 04-21-2017, 09:26 AM   #1
Registered Member
 
Join Date: May 2011
Posts: 30
OS: win 10



I'm starting this thread here because I suspect Win 10 is the culprit.

New desktop ASUS M32CD, Intil i7-6700, 15GB, 64, Win 10, ISP is Time Warner, Netgear N600 router, Motorola Surfboard 5B6141 modem, Defender and Malwarebtyes for anti virus/malware.

Video card is AMD Radeon R9 370 updated, scans show nothing, uninstalled and reinstalled Adobe Flash, and rebooted machine several times so far for troubleshooting.

All of a sudden yesterday, video in all browsers (Opera, Firefox, Chrome) stopped working. Nothing new was installed, nothing has been updated.

Today after further investigation I'm finding that most video does not work at all (MP4, AVI, anything on FB or YouTube) with the exception of videos I've taken with my phone which play fine on the computer (.3g2 files)

There is no sound either with the working videos or with MP3 files.

In addition, one game (Planet Coaster) seems to begin to load but then freezes at the intro. No other games have sound but seem to load and work fine.

When I attempt to run a video or MP3 it doesn't even start. It looks like it's loading but then that stops as well.

This morning after a reboot, I was able to view a video just fine (unsure of sound), but then I tried another video which started fine then ran with the circle of dots rotating in the middle as if it wasn't loading well. The next try resulted in what I was seeing yesterday most videos aren't working.

Thanks in advance for the help!
soundecology is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 04-21-2017, 11:58 AM   #2
Registered Member
 
Join Date: May 2011
Posts: 30
OS: win 10



Solved! Don't know how or why the audio driver would affect video playback, but it apparently does. Once the audio driver was updated, viola!, all is well. Games work fine, video plays, audio files working.
soundecology is offline   Reply With Quote
Old 04-21-2017, 12:59 PM   #3
Moderator, Editor, Articles Team
 
Deejay100six's Avatar
 
Join Date: Nov 2007
Location: Doncaster, England
Posts: 9,377
OS: Windows 7 Professional SP1

My System


Great news! Thanks for letting us know.
__________________
Regards, Dave.


Submit New Articles Here Help us by posting your System Specs

Save the Earth........ It's the only planet with Chocolate!!
Deejay100six is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Certain games crash when out of power saver.
So this has been a recent issue with my laptop. It has a button that switches on and off power saver as needed. Typically I keep it in power save when not playing games since I dont really need the extra muscle when doing anything else. However, some games when I exit power saver the computer...
sanon PC Gaming Support 1 05-13-2016 06:52 AM
Computer running slowly
Hello, My laptop has not been working at the rate it should be, when I play games, it has very low framerates, and when I copy stuff to my hard drive, it takes ages (7-8MB/s) when originally it worked at around 30 MB/s, Here is my Dxdiag and the link to my speccy results: ------------------...
esxu Windows 8, 8.1 Support 3 06-19-2013 02:00 AM
BSOD with new vegas
Hi, I usually played this game fine, it BSOD a couple of time during gameplay but they were always isoleted accidents. Now I've re installed it and Every time I go out of the first building it BSOD after the loading screen. I've done a memory check and it came out without errors. Can someone...
Eingya PC Gaming Support 2 11-21-2012 03:31 PM
windows 7 freezes during startup
i have been having issues since friday my computer seems to freeze on startup. it gets to the welcome screen and freezes. someone recommended doing a boot log but i don't know how to know what it means. the whole thing is to long but here is the last part someone please help Loaded...
mucwen Windows 7 , Windows Vista Support 1 12-11-2011 08:32 PM
[System] Slows down to 13%-20% semi randomly.
Hello this is my first time posting on this forum. Problem: I'll run a program such as Stress Tests or CS:S and roughly within 15 minutes (give or take) I start to stutter and soon as I close the program CS:S I'll look at my processes and notice that system nt kernel is saying anywhere from...
X Myth BSOD, App Crashes And Hangs 40 03-28-2011 01:53 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 08:37 AM.


vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
Copyright 2001 - 2015, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts

 

Partially Powered By Products Found At Lampwrights.com