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Issues After Creating New User (Outlook & Permissions & Office Customisation)

918 views 4 replies 2 participants last post by  tomohawk  
#1 ·
I've just created a new user (admin) in Windows 10 and transferred all my files from the old user account. I now have 3 issues.

1) When I open Microsoft Outlook, it wants to start from scratch again. I have all my Outlook data files in the correct place, but the profile from my old user is missing. Can this be migrated and will this solve my problem?

2) All personalization of the ribbons in Microsoft Office are missing. Can these be recovered?

3) Whenever I try to delete a file, I get a popup asking for a password (from another, third user on the PC, to provide permission). Is there any way that I can give complete permissions to my current user on this PC?

Thanks,
T
 
#2 ·
Re: Issues After Creating New User (Outlook & Permissions & Office Customisation)

1) When I open Microsoft Outlook, it wants to start from scratch again. I have all my Outlook data files in the correct place, but the profile from my old user is missing. Can this be migrated and will this solve my problem?
Go to Control Panel > Mail then click on Data Files and add your .OST.

2) All personalization of the ribbons in Microsoft Office are missing. Can these be recovered?
Do they show when putting your mouse where they should be? If so, click the small thumb tack in the upper right.

3) Whenever I try to delete a file, I get a popup asking for a password (from another, third user on the PC, to provide permission). Is there any way that I can give complete permissions to my current user on this PC?
Are you an admin of the PC?
 
#3 ·
Re: Issues After Creating New User (Outlook & Permissions & Office Customisation)

Thanks Masterchiefxx17

I followed your advice on item 1 and I did a manual update for item 2, so now all I'm stuck with is item 3.

I have three users on the PC, all administrators.
1. my old profile that I have copied data from
2. my new profile that I have copied data to
3. a local administrator profile

In my new profile, I now have everything copied over and working, except that my permissions seem to be incorrect. For example, if I need to delete or install a file, I get a pop-up asking for a password to be entered (strangely, for user 3 above)

Is there any way that I can set all my new profile permissions to be universally allowed to carry out any task?

T
 
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