I had my Laptop on and it was taking a very long time to open a programme so I forced it to close.
When I turned it back on I find that a scanned document is now open in large letters on the entire screen with the Desktop icons above. In effect a screen spread above a screen. That document was scanned about 18 months ago.
I found the document in the Scanned Documents folder and deleted it, turned the computer off normally, and back on again, expecting to see the screen back to normal.
This only thing is a programme opening on start up.
when on desktop screen press ctrl alt del key select task manager.
Then click on the start up tab. next open the snipping tool type sn in the search box then select the app snipping tool then new using the mouse snipp around the task bar box and post the picture to the forum.
Hi, yes a screen shot will help us see what's going on. Lets see if it's in startup. Go to search and type:- powershell right click on the returned powershell and select "run as administrator" an elevated powershell prompt will open.
Copy the below text (highlighted in red for your convenience) then right click anywhere in the powershell window and the cmd will append to the prompt.
It seems that the document was somehow corrupted, and was acting as wallpaper. i changed that background and the document is no longer there.
It seems it might still be open because the Laptop is takes a long time to open any new program. I now plan to wipe the Hard Drive and reinstall the OS
You might want to download Process Explorer, take a screen shot of the list and post it here, and see if someone here can find the culprit. Also, open the "Desktop" Folder under "Computer", and see what's in there by Date ...
Download Process Explorer: https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx
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