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Black Screen (no desktop) windows 10

609 views 0 replies 1 participant last post by  ThomasHoey8 
#1 ·
I was using my laptop and windows shutdown with no warning, when i restarted windows it was stuck in a boot loop.

I the start up repair utility within windows now the computer boots to user account when i put in my password it says preparing windows sits like this for 10 mins then all i get is a black screen.

when i press cntrl alt and delete I get the options to lock, switch account, power off, connet to wifi,

also when i press cntrl shft and esc the task manager starts i can run cmd and other utilities.

system restore isnt turned on so cant restore to earlier date.

system recovery will not reset computer either.

anyone any ideas

Thanks in advance
 
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