I was using my laptop and windows shutdown with no warning, when i restarted windows it was stuck in a boot loop.
I the start up repair utility within windows now the computer boots to user account when i put in my password it says preparing windows sits like this for 10 mins then all i get is a black screen.
when i press cntrl alt and delete I get the options to lock, switch account, power off, connet to wifi,
also when i press cntrl shft and esc the task manager starts i can run cmd and other utilities.
system restore isnt turned on so cant restore to earlier date.
system recovery will not reset computer either.
anyone any ideas
Thanks in advance
I the start up repair utility within windows now the computer boots to user account when i put in my password it says preparing windows sits like this for 10 mins then all i get is a black screen.
when i press cntrl alt and delete I get the options to lock, switch account, power off, connet to wifi,
also when i press cntrl shft and esc the task manager starts i can run cmd and other utilities.
system restore isnt turned on so cant restore to earlier date.
system recovery will not reset computer either.
anyone any ideas
Thanks in advance