I am having problems with Win update on my HP laptop.
Sys Specs HP Pavillion Laptop
OS Win 8.1 64bit
4 GB RAM
AMD A4-5000 APU with Radeon(TM) Graphics
When trying to update, the update search is running continually when I search manually, and the Automatic update setting appears not to be working. When I run the update troubleshooter which I have done several times it always has to repair a corrupted file which is a different file every time. After the file has been repaired I then switch off the Win firewall and I am able to download the updates, the next time updates are available I have to go through the same routine again.
I have tried several solutions to repair this problem, run a sfc scan that come up clean, tried booting into safe mode, tried a system restore to an earlier date, run a couple of clean up and restore health scripts in the command prompt to no avail.
As the laptop came with the system installed I do not have an OS disc, however I notice windows has a Win 8.1 ISO for my particular system my thought was to download it and run a system repair from the disc is this possible? I have the Activation Number which I extracted from the BIOS.
If at all possible I want to try and avoid using the System refresh or the restore to factory default options. I would of course welcome any other advice from the forum on this problem.
Thanks.
shipboard.
Sys Specs HP Pavillion Laptop
OS Win 8.1 64bit
4 GB RAM
AMD A4-5000 APU with Radeon(TM) Graphics
When trying to update, the update search is running continually when I search manually, and the Automatic update setting appears not to be working. When I run the update troubleshooter which I have done several times it always has to repair a corrupted file which is a different file every time. After the file has been repaired I then switch off the Win firewall and I am able to download the updates, the next time updates are available I have to go through the same routine again.
I have tried several solutions to repair this problem, run a sfc scan that come up clean, tried booting into safe mode, tried a system restore to an earlier date, run a couple of clean up and restore health scripts in the command prompt to no avail.
As the laptop came with the system installed I do not have an OS disc, however I notice windows has a Win 8.1 ISO for my particular system my thought was to download it and run a system repair from the disc is this possible? I have the Activation Number which I extracted from the BIOS.
If at all possible I want to try and avoid using the System refresh or the restore to factory default options. I would of course welcome any other advice from the forum on this problem.
Thanks.
shipboard.