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Usb drivers for mouse and keyboard

This is a discussion on Usb drivers for mouse and keyboard within the Windows 8, 8.1 Support forums, part of the Tech Support Forum category. My windows 8.1 computer the usb mouse and keyboard stop working. I installed a ps2 keyboard and it works fine.


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Old 02-16-2017, 09:05 AM   #1
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My windows 8.1 computer the usb mouse and keyboard stop working. I installed a ps2 keyboard and it works fine. the Usb keyboard and mouse work fine in bios. I went into device manger and it show them under other devices and I click on them say no driver installed I tired 4 different mice still does the same thing its detected it but can't install the driver. any help would be great. one more thing also under other devices in device manager there is EP1 and EP2 that don't have drivers for them not sure what they are?
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Old 02-16-2017, 11:55 AM   #2
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Hi and Welcome to TSF!

Have you tried to reinstall the USB drivers instead of the keyboard/mouse drivers?
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Old 02-16-2017, 12:07 PM   #3
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flash drivers and and external harddrives work fine on the usb just not mouse or keyboard. But I did remove all the usb from the device manager and restarted computer it installed all the usb again but still no drivers for mouse or keyboard
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Old 02-16-2017, 01:03 PM   #4
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Boot into Setup (Bios) go to Integrated Peripherals. Look for Legacy USB or Keyboard, if it is disabled, using your Enter and Arrow keys, Enable it. Save and Exit.
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Old 02-16-2017, 02:49 PM   #5
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I enable Legacy USB but didn't make any change still yellow ! on mouse keyboard
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Old 02-16-2017, 04:30 PM   #6
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what is the ep1 and ep2 I have a gigabyte main board if that helps anything
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Old 02-17-2017, 02:22 AM   #7
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Quote:
still yellow ! on mouse keyboard
Where do you see yellow? In the Device Manager? if so, right click the yellow flags and Uninstall them. Then Restart the computer.
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Old 02-17-2017, 08:15 AM   #8
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did that when I restart it says installing device once that is done in device manager they are yellow again
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Old 02-17-2017, 08:55 AM   #9
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I even removed all the usb again and restarted the computer still didn't fix it
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Old 02-17-2017, 03:20 PM   #10
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Go to Start/Search and type CMD, right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press Enter. This will replace any missing system files.
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Old 02-17-2017, 03:35 PM   #11
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SF this might be of use to the op https://www.sysnative.com/forums/har...ate-reset.html if the other options don't work.
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