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ZTPad android 4.0

This is a discussion on ZTPad android 4.0 within the Android OS forums, part of the Tech Support Forum category. Hi, I wonder if anyone can help with this. The touchpad on this device seems to have stopped responding. It


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Old 07-22-2012, 03:03 PM   #1
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Hi,
I wonder if anyone can help with this.
The touchpad on this device seems to have stopped responding. It was finee yesterday.
It is relatively new (about a month old) and the latest one I think. It already had one problem in that if the battery went below 20%, it had to be fully charged again before it would work. Son ran it below last night and today I recharged it but now I cant get past the start screen as the lock wont move on the screen. If I plug in the keyboard it responds to ctrl,alt del by restarting so it responds to something just not via the touchscreen. Any ideas?

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Old 07-23-2012, 10:06 AM   #2
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A reboot might solve this problem.

And see if you can access the Notification bar, if yes then try to go to settings and go for a factory data reset

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Old 07-23-2012, 10:47 AM   #3
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Thanks for your reply
I have rebooted and reset to no avail. I finally managed to get in with a mouse or keyboard but the touch screen does not respond. I was saving a factory reset as a last resort as all other data will be wiped.
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Old 07-23-2012, 11:08 AM   #4
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Quote:
Originally Posted by Justasimplesoul
Thanks for your reply
I have rebooted and reset to no avail. I finally managed to get in with a mouse or keyboard but the touch screen does not respond. I was saving a factory reset as a last resort as all other data will be wiped.
Try to backup important data via pc if possible
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Old 07-25-2012, 09:41 AM   #5
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You can do a Nandroid backup of your system before you do a Factory Reset. That will preserve all your data.
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Old 07-25-2012, 01:20 PM   #6
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Thanks, I think that is what I will have to try.

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