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Can't Download from Play Store

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2K views 2 replies 2 participants last post by  Deejay100six 
#1 ·
Hello,

I Have just got a new Huawei P9, but i can't download anything from the play store.

At first i was using my main google account and was getting the DF DLA 15 error, so I cleared the cache and data from the play store and restarted, no joy.

Then I set up anew google account but received the Authentication is required you need to sign into your google account. again cleared cache and data. no joy.

I've also removed my google account from my old phone but then was getting the authentication error.

Can anyone help please, much appreciated,

Regards
 
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