I've had a mobile hotspot connection at this location for ten years. The small company that I've had is closing in a few months. The new company that bought them out uses the same 2 towers. When the hotspot switches between towers and channels I have no connection, sometimes it can last for days. Can I choose a tower & channel that works with my device since I started with the new company? Is this a common thing a company can do for me?
My current company tech. support personal said he's never had to solve this kind of problem before he is waiting for the smaller company tech support to get back to him on how they got me internet for all those years.
I have one other company to got with but its twice the price.
My current company tech. support personal said he's never had to solve this kind of problem before he is waiting for the smaller company tech support to get back to him on how they got me internet for all those years.
I have one other company to got with but its twice the price.