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wireless network not detected in Xp sp2

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Old 05-01-2009, 04:21 AM   #1
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wireless network not detected in Xp sp2
I have an acer laptop that Ia previously was able to connect to my home wireless network. It no longer connects.

There is a wireless adapter on board Orinoco wireless adapter 3.3 volt and a plug wireless adapter Orinoco wireless adapter 5.0 volt both installed and working. In addition we have tried two other wireless adapters that work on other machines and appear to be working fine, but without any luck.

I found a post on this forum and tried the solution contained in it. They are as follows.

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.


WZC probably refers to the service thats loaded with windows xp. go to "services.msc"(Start->RUN->services.msc) and go to the end of the list and you'll see this "Wireless Zero Configuration" . make sure its enabled and working fine. Also try stopping the said service and restarting it.

do try disabling both your LAn and WLAN icons in 'network connections' and enabling them again. see what happens. try ipconfig after this.

Do you see that small switch for Wi-Fi in front side of your comp??

Check your Services are all Started:

* Computer Browser
* DHCP Client
* DNS Client
* Network Location Awareness
* Server
* TCP/IP Netbios helper
* Workstation

None of those worked.

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Old 05-01-2009, 05:24 AM   #2
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Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.


  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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Old 05-01-2009, 06:52 AM   #3
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ISP is entouch.
cable modem made by arris
DI-524 wireless router

wireless network unavailable on this laptop only. Other wireless devices find the network without a problem.

I have attempted both WEP and no encryption.
OS is Windows XP home sp2
browser IE

ping = destination unreachable.
NBTSTAT -n = no IPaddress for all connections.

C:\Documents and Settings\Brittan>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : norm-55f816989f
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : ORiNOCO Wireless LAN PC Card (5 volt
)
Physical Address. . . . . . . . . : 00-02-2D-1D-1C-8E

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-02-3F-A7-FC-DB

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : ORiNOCO Wireless LAN PC Card (3.3 vo
lt)
Physical Address. . . . . . . . . : 00-02-2D-26-13-66
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Old 05-01-2009, 12:24 PM   #4
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When attempt to view available Wireless networks are there any listed?

Have you tried removing the "ORiNOCO Wireless LAN PC Card (5 volt) Nic"?
What Wireless configuration software are you using the Windows are Orinoco?
You can check in Device Manager under Network adapters and see if Windows detect the wireless NIC and if there are any symbols next to the adapter.
Start, run, devmgmt.msc, network adapters,

If you have the Orinoco wireless drivers handy you can try uninstalling one of the NIC's in device manager by selecting network adapters, the Orinoco card, right click uninstall, then reboot and let the software reinstall and then check the issue
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Old 05-01-2009, 05:03 PM   #5
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Do you really have two wireless network cards?
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Old 05-03-2009, 06:33 AM   #6
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John,

As stated in the original post. one is built in and the other is a plug in wireless card. Neither detect the wireless network both are in working order. I have enabled both and disabled one at a time also.

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