moved to networking forum
What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc
Lenovo will also come with a trial ware program - cant remember which
I would also remove AVG 2013 - using the removal tool - see below
have a read here and post back as much info as possible
http://www.techsupportforum.com/for...-and-wireless-connectivity-issues-573730.html
Normally are you using wireless - and in safe mode with networking - are you still talking wireless
can you connect to the router with a cable and if so does that work in normal mode ?
Lets see an ipconfig /all in both normal and safemode with networking - make sure you also tell us which is which when you post
AVG Removal Tools
Download tools and utilities | AVG UK
Download tools and utilities | AVG Worldwide
> removal tool, that can be used with
AVG 2013 Support tools and utilities 2013 | AVG Worldwide - > on Installation Tab > use the
AvgRemover
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ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named
Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries
We would like to see the results from an
ipconfig /all - post back the results in a reply here.
For Windows 8
to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.
This should work for all windows version, XP, Vista, W7
Hold the
Windows key and press
R
then type
CMD
then press
Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):
In the command prompt window that opens, type the following command:
Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.
ipconfig /all > network.txt & network.txt
It will export the results into notepad and then automatically open the notepad and display on your screen.
Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose
Edit -
Select all
all the text will now be highlighted
Next
From the notepad menu - choose
Edit -
Copy
Now go back to the forum - goto the reply and then right click in the reply box and
paste the results.
The results from the notepad should now appear in the forum reply.
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