[SOLVED] Music and videos take too long to buffer

[talion2595]

I use to could be able to watch videos and listen to music, and download at optimal speeds, I could even watch HD if I wanted to, but now all of a sudden (starting at least 3 weeks ago) videos, downloads, and music seem to run super slow no matter what quality I have it on. It takes 5 minutes to buffer a 3 min video, and if I want to watch a show, it take like 2 or 3 hours to fully buffer. My internet still goes fast, and I have trendmicro antivirus, as well as ccleaner, i updated my drivers, i have ie9 and adobe flashhplayer 11.1, i updated everything in windows update, i unplugged the modem for awhile and shut down more often, and opened it up and blew all the dust out. I don't know what else to do. I do have a cisco E2000 wireless router if that's a problem, and both my ps3 and my computer are on the connection, but my computer was working fine with both on the same connection for a year. I go on the http:192.168.1.1 cisco place, and i renewed ip settings, and nothing worked. WHAT ELSE CAN I DO TO FIX IT!!!?

[this-IT-guy]

Go into the command prompt and type in tracert google.com. Post the results.

[talion2595]

C:\Users\Kim>tracert google.com
Tracing route to google.com [173.194.43.8]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms CISCO38065 [192.168.1.1]
2 12 ms 10 ms 20 ms 10.10.104.1
3 11 ms 8 ms 9 ms 10.10.25.1
4 8 ms 18 ms 17 ms wsip-174-77-93-177.hr.hr.cox.net [174.77.93.177]
5 38 ms 9 ms 12 ms 172.21.230.69
6 11 ms 9 ms 12 ms ip-216-54-33-22.coxfiber.net [216.54.33.22]
7 26 ms 23 ms 27 ms nyrkbprj02-ae2.0.rd.ny.cox.net [68.1.2.241]
8 28 ms 29 ms 31 ms 209.85.255.68
9 24 ms 26 ms 23 ms 72.14.237.252
10 20 ms 26 ms 26 ms lga15s34-in-f8.1e100.net [173.194.43.8]
Trace complete.

[this-IT-guy]

When you meant that the internet still goes fast you meant the surfing/browsing correct? Do a speed test. If it's not to par with your subscription plan then remove the router and connect a computer to the modem and do another speed test, test the video/downloading as well. Give an update.

[talion2595]

my connection grade was an F+ 16, i don't understand what to do next

[talion2595]

i know its obiously awful, but what can i do about it, i mean my modem is wired to my computer because my computer seems to have a problem detecting wireless connections for some reason, but my ps3 finds with ease. im confused.

[2xg]

Hello,

Please post your speedtest results on your next post while wired to your router.
Speedtest.net - The Global Broadband Speed Test

Also, you have to be aware that if there are other computers in your home that are sharing the broadband connection and they are also hogging bandwidth such as video streaming, heavy gaming, downloading huge files, etc....your internet connection will slow down.

[talion2595]

2/24/2012 11:17 AM GMT174.77.93.1792.10 Mb/s0.47 Mb/s25 msWashington, DC~ 150 mi

[talion2595]

I mean do you believe my ps3 all of sudden is probably a culprit in my problem? I mean I obviously don't play the game and watch videos at the same time. Sometimes my mom's laptop is connected to the same connection, but even when she's gone and most likely connected to another source, it still is the same.

[talion2595]

Oh yeah today when I did the test the grade went up to D- (22%)as a national grade and d (33%) as a global grade.

[this-IT-guy]

Who's your ISP provider?

[2xg]

Try prioritizing the videos in your router's setting called QoS. See if it helps.

[TheCyberMan]

Please try connecting direct to modem via ethernet cable from your computer see if your speeds improve if they do:

1 Update wireles nic and Lan nic card drivers from the manufacturer's website.

2. Update the firmware on the Linksys router.

3. Change DNS servers to:googles public dns servers - Google Search

[talion2595]

C:\Users\Kim>tracert -d 8.8.8.8
Tracing route to 8.8.8.8 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.10.104.1
3 8 ms 8 ms 10 ms 10.10.25.1
4 14 ms 7 ms 8 ms 174.77.93.177
5 10 ms 12 ms 11 ms 172.21.230.69
6 10 ms 14 ms 13 ms 216.54.33.58
7 20 ms 21 ms 24 ms 68.1.2.241
8 26 ms 39 ms 23 ms 209.85.255.68
9 23 ms 23 ms 24 ms 209.85.251.37
10 37 ms 28 ms 31 ms 72.14.239.93
11 27 ms 27 ms 31 ms 72.14.236.200
12 31 ms 34 ms 35 ms 72.14.232.21
13 30 ms 29 ms 28 ms 8.8.8.8
Trace complete.
I switched them over is that it?

[this-IT-guy]

You switched what over? Ignore the tracert as there's no need for it at this point. What's the status with the computer connected to the modem (not the router)? And please follow the rest of the steps on post #13.

[talion2595]

Ok i got everything settled on google public dns, the results made my internet faster, and my vieos are a bit faster, but still too slow to watch a video comfortably (without waiting a min or two for it to buffer)(shows take 30 min). Is there any hope?

[2xg]

Upgrade to a higher bandwidth?

Is there any hope?

[talion2595]

I live in an apartment so I don't speak directly to cox and verizon, so I talked to the office dudes, and they said they don't know what's the problem. They said that the problem could be super easy to fix (loose cord in the office or under the carpet where the wires flow) or it could be really difficult ( like pay so nerd $500 and hour to fix.) Why is this happening to me? I just wanna watch hulu, youtube, and listen to some good rap songs.

[Shekka]

Have you recently upgraded the RAM in your system? or made any other changes to the virtual memory? If your virtual memory is set to a incorrect size it could affect the play back and buffering speeds..

You can follow the steps here to check. Who knows it might help.

[TheCyberMan]

Originally Posted by talion2595

Ok i got everything settled on google public dns, the results made my internet faster, and my vieos are a bit faster, but still too slow to watch a video comfortably (without waiting a min or two for it to buffer)(shows take 30 min). Is there any hope?

Did you try connecting to the modem directly to see if the speed improved just as a test.