[SOLVED] Can't connect on desktop

[Mk3371]

Hey there everyone I'm new to this forum so I apologize if this is in the wrong forum or anything :)

Anyways a little background info on my desktop. Runs on vista, I have At&t for internet and tv . Router is in my room so I have cord from router to back of my desktop.

Well my desktop had been out of commission for a while but I had restored it and everything seemed cool. Everything except from then on it could never connect to the internet. Occasionally when I start it up it will show the globe and say connected and everything but as soon as I try to open up my browser(firefox) it will say it could not connect to webpage and will start saying on the connection local only. I really have no idea what to do about this, I have tried another ethernet cord and tried the windows updates when allowed and nothing has work. Please help me ! Thank you in advance :)

[Wand3r3r]

see about updating the network card drivers
post the results of a ipconfig/all for review

[Mk3371]

Thank you for the reply, how exactly would i update the network card drivers? haha

[this-IT-guy]

Look online for the make/model of your computer (website), the website would either provide the make/model as well as the drivers for it.

[Mk3371]

Hey guys sorry long weekend, update: Tried multiple times to download "updated" network adapters/network devices from this laptop onto flashdrive to put on my desktop. Only one even started to upload but it wasn't right supposedly and the others with the same name wouldn't load at all. Any good sites for this?

[this-IT-guy]

Can you provide the make and model of your desktop? And also are you able to verify if any other computer/laptops can connect to the internet?

[Shekka]

What's the make and model or your dekstop? If its a custom build what is the make and model of your motherboard?

From there we can help you find the correct drivers you need.

[Mk3371]

Okay I don't know what else you might need to know besides those two things so I'll just post a few things from the basic info window.

It's an HP with Windows Vista Home Premium 2007.
Service Pack 2
Model: a6330f
Processor: AMD Athlon(tm) 64 X2 Dual Core Prorcessor 5600+ 2.80 GHz
Memory: 3.00 GB
System Type: 32-bit operating system

Yes this laptop only those are the only two computers in my house. and of course all my devices like ipods, etc. can connect to our internet always.

IF theres any other computer info to look up please tell me! thanks again!! :)

[this-IT-guy]

Download this driver here. Let us know how that goes.

[Mk3371]

Hmm I tried that one but it doesn't seem tohave connected? is there anything specific i have to do after?

[Shekka]

Can you post a ipconfig /all.

In the Start Menu search box area type cmd and press Enter. Type ipconfig /all press enter

Right click and choose select all. Hit enter on the keyboard which should copy the text.

Paste the text in your next reply

[Mk3371]

I was about to say that I couldn't because the internet problem but I copied onto a document then transferred to this laptop lol.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-8C-8A-74-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bdb5:c2eb:d839:e6d0%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 06, 2012 6:48:30 PM
Lease Expires . . . . . . . . . . : Wednesday, March 07, 2012 6:48:30 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 201334112
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-31-9B-82-00-1E-8C-8A-74-62

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>

[Shekka]

The ipconfig looks to be ok.

Can you post the contents of your host file?

It is locate at: c:\windows\system32\drivers\etc\hosts

You can open the file with notepad.

[Mk3371]

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost

[Shekka]

All those settings look fine. What antivirus and firewall software are you using?

[Mk3371]

My firewall is just the standard windows one but it's off currently. Theres a few downloaded on my computer for antivirus. McAfee Secuirity, Malwarebites Anti- Malware(i think thats the name) and spyware doctor.

[Shekka]

Is it the mcafee security suite or just antivirus? Try disabling the mcafee.

Also, if you go to the cmd prompt again and type:

Ping 192.168.1.254
And
Ping google.com

Can you post the results for that too?

Thx

[Mk3371]

Tried to start up McAfee to disable but it said it could not check security status because no internet connection so I don't think that is affecting it.

for the ping 192.168.1.254:

Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.64: Destination host unreachable.
Request timed out.
Request timed out.
Reply from 192.168.1.64: Destination host unreachable.

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 2, Lost = 2 <50% loss),
C:\Users\Owner>


For ping google.com:

Ping request could not find host google.com Please check the name and try again.

[TheCyberMan]

Hi back to your ipconfig /all

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Highlighted in red could be your problem.

1. Open networking and sharing centre>change adapter settings>right click Local Area connection>properties>sharing:

Remove checkmark from allow other network users to connect through this computers internet connection.

Remove checkmark Allow other network users to control or disable the shared internet connection click apply and ok restart pc.

Do an ipconfig /all if it is still enabled it should be set to no now if not follow below:

Log on to an administrator account do not use run as.

click start>search type regedit navigate to the following key:

HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Services\Tcpip
\Parameters

Right click ipEnableRouter and select modify and delete the 1 and put a zero in there click ok and restart pc do ipconfig /all again should now be set to no.

Check connectivity.

[Mk3371]

Thank you, but that didn't work for me :/ It still has said yes but the value was already 0 and I tried anyways but both times it still shows yes. Ugh this problem is so frustrating .