What sort of speed are you achieving on each level
connect a pc to each router with a cable and do a speedtest.net
Are you using the wireless on each of the routers - if so , how have you setup
again connect to each routers wireless and do a speedtest.net
you can also run xirrus and see what sort of signal you get - post some screen shots with details of where you where when taken - see below
Also what are your guests doing, playing games, watch video or just general email/surfing ?
How have you connected the Routers to the Main router - are you connected LAN to LAN
so the router on each floor is just acting like a switch
Connecting two (or more) SOHO broadband routers together
Connecting two (or more) SOHO broadband routers together
full details here
Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.
Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168.0.2 through 192.168.0.100, I'd assign the secondary router 192.168.0.254 as it's IP address, 192.168.0.253 for another router, etc.
Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.
Disable the DHCP server in the secondary router.
Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.
Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN port unconnected!
This procedure bypasses the routing function (NAT layer) and configures the router as a switch (or wireless access point for wireless routers).
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Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC
You will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.
If you do not have another PC
Do you have a phone connected to the internet - can you photograph the result and post the image in a reply
http://go.pardot.com/l/66982/2015-01-26/2361i - Version 1
https://www.xirrus.com/inspector/ Version 2
enter you details
This will Download the file
" WiFiInspector-Setup-......."
( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo to be used )
Alternative links - Use the links below
Do
NOT use any of the download managers offered - Cnet , just use the direct link below - and click on the download button
Xirrus Wi-Fi Inspector Download
Xirrus Wi-Fi Inspector - Free download and software reviews - CNET Download.com
Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You will need to have
NET Framework installed for the WiFi Inspector to function.
Also available from Microsoft downloads here
https://www.microsoft.com/net/download
Stand alone version of.net framework
https://www.microsoft.com/en-us/download/details.aspx?id=49981
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.
Run the program
A user guide is available under the HELP menu option
post a screen shot of the program running.
if there are a lot of networks showing can you click on
"networks" top lefthand area - so we can see all the network information.
post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)
Note:
From the Version 1 user guide
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about
-70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be
green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better
From the Version 2 Guide
You will typically want at least one Wi-Fi network (SSID) in the 5GHz frequency or one in 2.4GHz at levels of
-65dBm or higher in all areas where Wi-Fi is supported.
How to provide Screen Shot
To post a screen shot of the active window.
Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/
Windows 8 & 10
you can use the snipping tool > Open Snipping Tool
(From the Windows 8 Start Screen, or windows 10 Search, type "snip" and press enter)
(From windows 10 - All Apps>Windows Accessories>Snipping Tool
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool
see here
How to take a screenshot in Windows 8 - Feature - PC Advisor
How to take a screenshot in Windows 8 - How-To - PC Advisor
To upload the screen shot to the forum, bottom right of your post are some buttons ("Upload File" button) and then select the file you want to upload, click on "Open", and the file will be attached to the post.
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