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Internet Connection Keeps Dropping Out.

This is a discussion on Internet Connection Keeps Dropping Out. within the Networking Support forums, part of the Tech Support Forum category. I am constantly getting the message No Internet Secured as my internet connection keeps dropping out on my Toshiba Windows


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Old 06-05-2017, 03:55 PM   #1
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I am constantly getting the message No Internet Secured as my internet connection keeps dropping out on my Toshiba Windows 10 Laptop.
Each time I have to right click on the Icon and select disconnect , then connect, and wait for it to go through the process of checking network requirements. It then shows "Connected".
This can happen every few minutes when the problem is severe.
Network Provider says that it is a Windows 10 problem and are unable to help.
Would appreciate any help in solving this.
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Old 06-05-2017, 05:03 PM   #2
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Power Cycle your Modem and Router, (ie) Unplug them, wait a few minutes and plug them in again. Restart your computer
If that fails, then Reset the TCP/IP stack
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Old 06-05-2017, 07:49 PM   #3
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Hi there,

You can also try un-installing and re-installing the network card drivers and see if that helps. But first, yes, power cycle your network devices first and also try resetting the TCP/IP settings if the power cycle process doesn't work.

Hope everything works out well for you.
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Old 06-06-2017, 01:49 AM   #4
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Quote:
Originally Posted by spunk.funk View Post
Power Cycle your Modem and Router, (ie) Unplug them, wait a few minutes and plug them in again. Restart your computer
If that fails, then Reset the TCP/IP stack
Unfortunately, the Power Cycle failed to work.
The ISP had previously supplied me with a new modem as well.
I will try the TCP/IP Stack next and, if need be, I will try the numerous suggestions in that link until I find a remedy.
Hope to be back later in the week to report success.
Many thanks.
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Old 06-06-2017, 01:57 AM   #5
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Quote:
Originally Posted by DBCooper View Post
Hi there,

You can also try un-installing and re-installing the network card drivers and see if that helps. But first, yes, power cycle your network devices first and also try resetting the TCP/IP settings if the power cycle process doesn't work.

Hope everything works out well for you.
Thanks for reply and good wishes.
Power Cycle having failed I am going to try the TCP/IP settings next.
Not sure what network card drivers are.
Is it the drivers listed under Network Adapters?
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Old 06-06-2017, 02:42 AM   #6
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How do you connect? Thru a Wired Ethernet Connection or Wireless?
If Wireless, please download WiFi Inspector. After installing, take a Screenshot of it showing your network and attach it in your next post.
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Old 06-06-2017, 11:43 AM   #7
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Quote:
Originally Posted by spunk.funk View Post
How do you connect? Thru a Wired Ethernet Connection or Wireless?
If Wireless, please download WiFi Inspector. After installing, take a Screenshot of it showing your network and attach it in your next post.
I use wireless connection.
No problems connecting with another Windows 10 laptop, phone, or tablets.
Got the longest run for a while today after flushing dns.
It was easy to do and only took seconds.
Starting to get erratic now.
WiFi inspector seems designed for companies and requires a lot of personal information which I am not comfortable with.
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Old 06-06-2017, 12:27 PM   #8
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Quote:
Originally Posted by spunk.funk View Post
Power Cycle your Modem and Router, (ie) Unplug them, wait a few minutes and plug them in again. Restart your computer
If that fails, then Reset the TCP/IP stack
I reset the TCP/IP stack.
Would like to see how that goes.
At one point I saw the words Access Denied.
Everything is working fine at the moment.
Restore point created just in case.
Fingers crossed!

Just lost connection.
Have it back again.
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Old 06-06-2017, 12:58 PM   #9
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Quote:
Originally Posted by Celtic22 View Post
WiFi inspector seems designed for companies and requires a lot of personal information which I am not comfortable with.
You can get the free version here >> Xirrus Wi-Fi Inspector - Free download and software reviews - CNET Download.com

As mentioned here >> Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

No personal info required.
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Old 06-08-2017, 02:18 PM   #10
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Quote:
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Sincere thanks.
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Old 06-08-2017, 02:24 PM   #11
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I regret that I have been unable to get back due to a serious illness in the family.
My apologies for the delay.
The machine is running well since resetting the TCP/IP stack.
Will get back as soon as I can.
Grateful thanks to all who have contributed suggestions.
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Old 06-08-2017, 05:04 PM   #12
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Thanks for letting us know and really sorry to hear that news. Best wishes to your relation for a speedy recovery.

Don't worry about your thread, it, and us, will still be here when you return.

On a personal note, are you originally from Dublin?
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Old 06-17-2017, 04:34 AM   #13
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Many thanks.
My mother has now passed away.
Yes, I am originally from Dublin.
My father was a Liberties man - home of Guinness - and you can't get much
more Dublin than that!
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Old 06-19-2017, 12:31 PM   #14
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Machine has been running very well.
I decided to give the Microsoft suggested fix a try as it was quick and easy.
It involved uninstalling and reinstalling all the drivers under Network Adapters.
and restarting.
This has been holding up very well for some time now.
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