I am running a pretty new PC with Windows 7. This weekend I updated Itunes to the latest version, and did a restart. After the restart, I was unable to connect to any website, using IE or Chrome. I was also unable to update anything (like my malware software definitions). However, my Internet connection is just fine. Under network connections everything looks good, and I am able to connect to an online chess server and play chess games, so I know there's no issue with my connection.
Now, I run my malware program and it finds and fixes 7 issues. I assume this must be what's causing the problem. After another restart, a second malware scan comes up clean, same with my virus software. However, still unable to connect to anything online other than the chess server.
Finally, I pull an older computer out of the basement, disconnect the cat 5 going to the new computer, and connect it up to my older computer. I was surprised to get the very same issue -- I was unable to connect to any website, but the Internet connection is fine. So, I have to assume that the malware was never the issue, unless it possibly reset some settings with my router or modem? The old and the new computer were never connected in any way, so it's not possible that the malware infected the old computer.
Any suggestions? I have been struggling with this for a couple of days now and really could use some help. Thanks!
Now, I run my malware program and it finds and fixes 7 issues. I assume this must be what's causing the problem. After another restart, a second malware scan comes up clean, same with my virus software. However, still unable to connect to anything online other than the chess server.
Finally, I pull an older computer out of the basement, disconnect the cat 5 going to the new computer, and connect it up to my older computer. I was surprised to get the very same issue -- I was unable to connect to any website, but the Internet connection is fine. So, I have to assume that the malware was never the issue, unless it possibly reset some settings with my router or modem? The old and the new computer were never connected in any way, so it's not possible that the malware infected the old computer.
Any suggestions? I have been struggling with this for a couple of days now and really could use some help. Thanks!