I updated a computer from windows 2000 to xp pro computer worked great for about 3 days. I updated to serves pack 3 and the computer now will not pick up and IP address in the users network.
I take the computer to another client location (building) and plug it into the network there and I get an IP address and can get onto the internet.
At the client’s main location I plug my laptop into the same port and it has no problems getting onto the network. Laptop gets a local ip address and is able to go on the internet, (this means the port is working on the switch). I plug the computer into the same network port the laptop is in and in will not get an ip address. I done an ipconfig /release and an ipconfig /renew, also an ipconfig /flushdns did not help. I disable the onboard nic and put in a spare nic and had the same problem.
I put in a static ip address and I can ping www.google.com
but the internet explore will not work, (it could be that I’m not really ping the ip address for google.com but it pings). I try to ping the gateway and it will not respond.
I am unsure on what I can try next, maybe an Active directory issue? I have tried renaming the computer didn’t help (mac address?)