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computer says in connected but can't get online

2K views 42 replies 2 participants last post by  kebe1227 
#1 ·
Hi I bought a USB wireless adapter for an old windows xp computer it says im connected but I can't get online. PLEASE HELP ME.
 
#2 ·
Did you install the drivers for the USB adapter ?

please post an ipconfig /all
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ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
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#8 ·
you do not appear to be typing in the command correctly - still difficult to read

try this

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ipconfig Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

In the command prompt window that opens

Type the following command
ipconfig /all
Post back the results in a reply here
right click in the command prompt box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
 
#13 ·
OK,
lets setup to automatically get an IP address and see if that works

your profile says windows XP
is this XP

i have posted for all

I assume as your posting ,you can get on the internet to follow the instructions

Setup to Automatically get IP and DNS

XP
--
Setup to Automatically get an IP and DNS (DHCP) - for XP
follow these instructions - if wireless - choose the wireless connection
How to setup LAN Settings for Automatic IP & DNS Address

Setup to Automatically get IP and DNS
VISTA
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Setup to Automatically get an IP and DNS (DHCP) - for Vista
Change TCP/IP settings - Windows Help

Setup to Automatically get IP and DNS
WINDOWS 7
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Setup to Automatically get an IP and DNS (DHCP) - for Windows 7
Change TCP/IP settings - Windows Help

Setup to Automatically get IP and DNS
WINDOWS 8
---------
Setup to Automatically get an IP and DNS (DHCP) - for windows 8
Windows 8 - Assign Static IP Address
 
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