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Can't pick up my WIFI

This is a discussion on Can't pick up my WIFI within the Networking Support forums, part of the Tech Support Forum category. I loaned out an old Dell Laptop with wireless card to a friend of mine. This was a few years


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Old 02-19-2009, 10:44 PM   #1
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I loaned out an old Dell Laptop with wireless card to a friend of mine. This was a few years ago. I just got it back today. The problem is that I cannot pick up my network with the card. It's a Microsoft PCMCIA card. I see the light on the face blinking but it doesn't pick up my home network.

Does anyone know what I can do to get this thing to work? I had it working before I loaned it to my friend.

When I go to Network Connection, the "Wireless Network Connection 2" has a red X through it.

This is an older laptop (no ethernet port) which I want to use just for surfing only. ANyone has any ideas on what I can do to fix this issue?

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Old 02-20-2009, 07:26 AM   #2
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Is your wi fi protected by wpa or wep keys? Then its because your old laptop's wireless card or the laptop itself doesn't support the type of protection your router provides.

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Haseeb Sheikh

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Old 02-20-2009, 07:33 AM   #3
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What is the state of your wireless card in "device manager" ?
yellow question tag ? Red cross ?
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Old 02-20-2009, 10:56 AM   #4
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Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.


  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 02-20-2009, 01:26 PM   #5
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Quote:
Originally Posted by caiman2 View Post
What is the state of your wireless card in "device manager" ?
yellow question tag ? Red cross ?
In the device manager, under "Texas Instruments PCI-1225 Cardbus Controller", it says that the device is working properly.

No yellow question mark, no red cross. It seems to be working but it's not picking up my wireless network.
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Old 02-20-2009, 01:30 PM   #6
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Quote:
Originally Posted by johnwill View Post
Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.


  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
how do I copy all of the selected items? I went through all the steps but can't paste it here.
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Old 02-22-2009, 10:42 AM   #7
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Sure you can. Following my instructions EXACTLY, I get the following.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>test

C:\>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=12ms TTL=52
Reply from 206.190.60.37: bytes=32 time=12ms TTL=52
Reply from 206.190.60.37: bytes=32 time=11ms TTL=52
Reply from 206.190.60.37: bytes=32 time=12ms TTL=52

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms

C:\>PING yahoo.com

Pinging yahoo.com [206.190.60.37] with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=12ms TTL=52
Reply from 206.190.60.37: bytes=32 time=11ms TTL=52
Reply from 206.190.60.37: bytes=32 time=13ms TTL=52
Reply from 206.190.60.37: bytes=32 time=12ms TTL=52

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 13ms, Average = 12ms

C:\>NBTSTAT -n

VMware Network Adapter VMnet8:
Node IpAddress: [192.168.176.1] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
MAIN <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
MAIN <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

VMware Network Adapter VMnet1:
Node IpAddress: [192.168.91.1] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
MAIN <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
MAIN <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Parallels Host-Guest Virtual NIC:
Node IpAddress: [169.254.166.46] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
MAIN <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
MAIN <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Local Area Connection:
Node IpAddress: [192.168.0.120] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
MAIN <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
MAIN <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered

C:\>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : MAIN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for
VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.176.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for
VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.91.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

Ethernet adapter Parallels Host-Guest Virtual NIC:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Parallels Host-Guest Virtual NIC
Physical Address. . . . . . . . . : 00-01-23-45-67-89
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.166.46
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-17-31-00-90-D6
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.120
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1

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