Go Back   Tech Support Forum > Networking Forum > Networking Support

cannot connect to the internet error 12007

This is a discussion on cannot connect to the internet error 12007 within the Networking Support forums, part of the Tech Support Forum category. hi all, i had to reinstall an old(jan2011)backup of my daughters system and i,m now unable to access the internet,ran


Reply
 
Thread Tools Search this Thread
Old 03-22-2012, 03:54 PM   #1
Registered Member
 
Join Date: Mar 2009
Posts: 1
OS: winxp



hi all,
i had to reinstall an old(jan2011)backup of my daughters system and i,m now unable to access the internet,ran the diagnostic tool and getting this error 12007;
log attached;
Last diagnostic run time: 03/22/12 20:52:31 WinSock Diagnostic
WinSock status

error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 2, Device=Broadcom NetXtreme Gigabit Ethernet, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Wireless Network Connection 6, Device=Intel(R) PRO/Wireless 3945ABG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=PLEXUS VPN, Device=WAN Miniport (L2TP), MediaType=TUNNEL, SubMediaType=NONE
info Network connection: Name=1591293823.3G, Device=SENS LT56ADW Modem, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=O2 Mobile Connect, Device=SENS LT56ADW Modem, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=1.3G, Device=SENS LT56ADW Modem, MediaType=PHONE, SubMediaType=NONE
info Both Ethernet and Wireless connections available, prompting user for selection
action User input required: Select network connection
info Wireless connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to Microsoft Corporation: Software, Smartphones, Online, Games, Cloud Computing, IT Business Technology, Downloads The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to Microsoft Corporation: Software, Smartphones, Online, Games, Cloud Computing, IT Business Technology, Downloads The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to Sign In The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
ipconfig log;

Windows IP Configuration



An internal error occurred: The request is not supported.



Please contact Microsoft Product Support Services for further help.



Additional information: Unable to query host name.

ISP Provider; upc
Modem/router ;Cisco epc2425
Firewall;Zone Alarm
Malwarebytes
Could not complete xirrus wi-fi inspector report because it encountered an error each time and had to close.

__________________
dermotk is offline   Reply With Quote
Old 03-23-2012, 08:51 PM   #2
Moderator
- Microsoft Support
- Networking
 
Fred Garvin's Avatar
 
Join Date: Sep 2010
Location: RI
Posts: 3,472
OS: XP Pro



Is restoring the computer from an old backup the result of a virus problem? If Zone Alarm is installed, temporarily disable it or uninstall it and see if you can connect. Use a wired network connection if you're currently trying via wireless.
__________________

Fred Garvin is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to install the ActiveX control on MAC
I just did the RDP on MAC. I am uable to access the workstation from MAC. it requires ActiveX control. Could anyone please lead me to get this done. Thx heaps. Josh
joshere Mac Support 8 03-28-2012 05:58 PM
[SOLVED] internet problems
i have Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC and i run xp and for few days i am having problems with the internet. every few minutes i lose the internet connection again and again. i have tried disabling and enabling the card updated the driver. I have even reset the entire home network...
0000 Windows XP Support 13 03-27-2012 05:54 PM
How to create a document scrolls horizontally
Hi, I am looking for a way to create a document in landscape that scrolls horizontally rather than vertically, also I would like the page to be continuous. Is this even possible? I don’t really want to use a massive sheet of paper to do this as it will be saved as a pdf and will not be easy to...
Golfer4588 Windows 7 Support, Windows Vista Support 3 03-22-2012 03:47 PM
[SOLVED] Cannot access my Server from one laptop - ok on others
Hi My set up has been working fine for the last year or so: Headless server running WHS which streams wirelessly to MediaCentre PC (Windows 7) Laptop running Windows XP which connects wirelessly to the Server. The set up was to reconnect at login, by mapping 2 drives (X, Y) to particular...
cronshd Networking Support 11 03-22-2012 03:07 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 05:36 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts