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Cannot Access Google.com

41K views 18 replies 10 participants last post by  karlo 
#1 ·
I really need help. For some reason I cannot access the Google site. I can access any other sites, but I cannot access www.google.com

Help please!
 
#7 ·
I had this problem earlier, but i could not access hotmail. the only difference is that it always redirected to some other site which has IP in the URL and shows the blank page.

i ran a virus scan (NOD32) and found some viruses and solved the problem.
 
#10 ·
i had a virus problem a week and a half ago. i ran ad-aware and did a system restore and everything seemed to be ok but for some reason the computer didnt recognize that I had an NIC (Network Interface Card) so i couldnt get online. so i took it to a computer shop and they fixed the NIC problem for me. I was able to get online after that but i couldnt get access to google.com.

i am able to access www.google.co.uk

i ran SpyBot - Search and Destroy both in normal mode and in safe mode, and it didnt solve the problem.

if the windows firewall was blocking the site, how do i disable it?

and how do I PING google.com?

THanks for all the help. appreciate it.
 
#11 ·
start>run-type in cmd.

when the command box opens type in ping google.com four results should be returned. if not type in ping 64.233.167.99. 4 results should be returned.

if ping google.com does not return results, type ipconfig /flushdns and try again

ping -a 64.233.167.99 should return a result with "google" in the first line
 
#13 ·
here is what i got when i pinged www.google.com

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>ping www.google.com

Pinging www.google.com [127.0.0.1] with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\>
 
#14 ·
Your HOSTS file has been modified by some virus or something.

First run virus scans, and spyware scans.
If google.com still does not work...

Boot in safe mode.
Navigate to WINDOWS\system32\drivers\etc
Open the HOSTS file in Notepad.
Remove all entries except... 127.0.0.1 localhost
 
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