Hello,
We have a small business network running with a couple of servers, around 20 workstations, a load balancing router and a couple of modems/ISP connections.
Pre-requisite questions;
Is this a wired or wireless connection issue?
Wired.
Who is your Internet Service Provider (ISP)?
Virgin Media - 152mb
Plusnet - 20mb
What type of Broadband connection are you using?
ADSL
What is the exact Make and Model of your Modem, Router or Modem/Router Combo
1x TP-Link TL-R470T+ load balancing router
1x Virgin Superhub2
1x Draytek Vigor 120 v2 Modem
Background & setup
Our SBS server acts as DHCP for our network and has an IP of 192.168.1.2. All of our workstations, printers and other servers run through this and have an IP of 192.168.1.x. This is all working fine and has been for years.
Our Load balancing router has the IP of 192.168.1.1 and has two active WAN ports.
WAN1 from the Virgin superhub with an IP of 192.168.0.1 and
WAN2 from the Draytek Vigor 120 modem with an IP of 192.168.2.1
Both internet connections are working throughout the network with no problems.
The question
We can access the Virgin Superhub through a browser with no problems at 192.168.0.1 but we cannot access the Draytek Vigor 120 through a browser at 192.168.2.1 - although a ping through the CMD does work.
I set up a static route through the TP-link router with the following values to try and fix this;
Destination: 192.168.2.0
Subnet Mask: 255.255.255.0
Next Hop: 192.168.1.1
Interface: LAN
Metric0-15) 0
But this does not help anything. Infact, enabling it causes the ping to timeout. Is this not correct? Is there a way we can access the modem?
Why can we access the Virgin Superhub on a different subnet but not the Draytek modem on (another) different subnet?
We have a small business network running with a couple of servers, around 20 workstations, a load balancing router and a couple of modems/ISP connections.
Pre-requisite questions;
Is this a wired or wireless connection issue?
Wired.
Who is your Internet Service Provider (ISP)?
Virgin Media - 152mb
Plusnet - 20mb
What type of Broadband connection are you using?
ADSL
What is the exact Make and Model of your Modem, Router or Modem/Router Combo
1x TP-Link TL-R470T+ load balancing router
1x Virgin Superhub2
1x Draytek Vigor 120 v2 Modem
Background & setup
Our SBS server acts as DHCP for our network and has an IP of 192.168.1.2. All of our workstations, printers and other servers run through this and have an IP of 192.168.1.x. This is all working fine and has been for years.
Our Load balancing router has the IP of 192.168.1.1 and has two active WAN ports.
WAN1 from the Virgin superhub with an IP of 192.168.0.1 and
WAN2 from the Draytek Vigor 120 modem with an IP of 192.168.2.1
Both internet connections are working throughout the network with no problems.
The question
We can access the Virgin Superhub through a browser with no problems at 192.168.0.1 but we cannot access the Draytek Vigor 120 through a browser at 192.168.2.1 - although a ping through the CMD does work.
I set up a static route through the TP-link router with the following values to try and fix this;
Destination: 192.168.2.0
Subnet Mask: 255.255.255.0
Next Hop: 192.168.1.1
Interface: LAN
Metric0-15) 0
But this does not help anything. Infact, enabling it causes the ping to timeout. Is this not correct? Is there a way we can access the modem?
Why can we access the Virgin Superhub on a different subnet but not the Draytek modem on (another) different subnet?