My desktop is running on windows xp, I have had regular BSOD,S over the last few months and after a reboot it works ONLY this time not, hence I am now operational on SAFE mode, Is there a walk through that I can use to try and FIX, or do I need to take it to the professionals?
0: kd> lmvm avipbb
start end module name
a4e5f000 a4e84000 avipbb T (no symbols)
Loaded symbol image file: avipbb.sys
Image path: \SystemRoot\system32\DRIVERS\avipbb.sys
Image name: avipbb.sys
Timestamp: Thu Apr 26 11:13:30 2012 (4F991FCA)
CheckSum: 00029F40
ImageSize: 00025000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
0: kd> lmvm avkmgr
start end module name
b8e9d000 b8ea9000 avkmgr T (no symbols)
Loaded symbol image file: avkmgr.sys
Image path: \SystemRoot\system32\DRIVERS\avkmgr.sys
Image name: avkmgr.sys
Timestamp: Thu Sep 15 14:36:13 2011 (4E71FF4D)
CheckSum: 00012E67
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Both drivers belongs to your Avira AV program, the timestamps seem a little for XP supported programs, have checked that the version your running is supported on XP? The standard free edition seems to be supported on Windows XP SP2 and SP3.
Please note that Windows XP is no longer supported by Microsoft at all, and therefore no more security updates will be released.
Windows XP bugchecks are horrible to debug too. However, doing a little more digging, could I ask why you have two different AV programs installed on one system?
A lot of people seem to be making the same mistake, in thinking that the above mentioned Avira Removal Tool is for removal of Avira Antivir, the program.
I don't think it is, I think its just a tool for removal of specific malware infections.
They don't appear to have a tool to remove the program. Users are advised to use add or remove programs to uninstall. They go on to say that if you have problems uninstalling completely, you should download their 'Registry Cleaner'. Of course we all know NOT to do that.
Maybe it would be best to go with Revo Uninstaller.
Thanks Dee, I've read the text on the page and it does state if your infected. I checked the ESET Uninstallers page for common AV programs, and the Avira link goes to a different page:
I assume so yes, in safe mode it sparks up immediatly and internet access is instant, when logging on in normal mode it now takes 30 mins to start up and internet is so slow its virtually useless, hence I shut down in sheer frustration.
Please double-click TFC.exe to run it. (Note: If you are running on Vista or Windows 7, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
There was never any mention of you getting a 'performance print'. I can't read them anyhow as they have been saved as .DOC and I don't have office or anything like installed on my machine.
Please follow these instructions for how to post the screenshot.
Safe Mode is the bare bones of Windows, so it will appear to be much faster. Windows XP is a very old operating system and your most likely using old hardware, so it would no surprise if your computer seems to be slow.
Please open Task Manager (CTRL+ALT+DEL), and then select the Performance tab. Provide a screenshot of the tab in your next post.
You have too much going on here for the age of the machine and only 2GB ram. Free up some space on the hard drive, the more the better.
Nero is a resource hog, you should remove all traces of it. Check to see if they have a dedicated removal tool, if they have, use it. I can perhaps help you look for a lightweight alternative if its the kind of software you use regularly.
I'm still researching your speccy report so let me know how you get on with the freeing up space.
I have deleted Nero (See Attached) and I am currently in the process of Moving 115GB of Mp3 to a newly purchased external hard drive, hope this helps ?
Next, you should 'defrag' your hard drive. Do it after following the above advice about desktop clutter and make sure your Recycle Bin is empty. This task is probably the one that will make the most noticeable difference to the speed of your system.
All versions of Windows have their own built in disk defragmenter which are fairly efficient in varying degrees and, in Windows 7, a default installation will place the defragmenter in scheduled tasks so that it runs periodically. This was not the case with XP, though I'm sure you could set that up yourself if preferred.
There are a few good, free third party defragmentation programs and I would personally recommend Auslogics Disk Defrag Decline the offer of the "program that will do even more for my PC!" and just go straight for the "Disk Defrag Free" option.
Whichever you choose to use, you should run it periodically, especially on a machine that often runs low on disk space. Once a week is good if the machine is used on a regular basis.
The only other thing I can think of at the moment is that I noticed from your Speccy report that there may be remnants of that Tune-Up program that you got rid of, I'll have another look at that later.
You shouldn't bother with those kinds of programs that promise to speed up your PC and never 'clean' your registry! More info about that in the above article.
There you go, enough to keep you busy for a while. :grin:
I will defrag as requested, a pop up for tuneup was a regular feature after start up, guess I was using a trial version?
Many thanks for your advice.
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