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[SOLVED] VISTA BSOD

2K views 32 replies 3 participants last post by  Herlich Apophis 
#1 · (Edited)
Hello All

The BSOD's are driving me mad, here's a little history;

I purchased the hardware in 2009/2010 and built the system sometime
during 2010, howerver I could not get it to work so it languished for
a couple of years in the wardrobe. I did no have the time to tinker
with it.

First of all the graphics card would not work, I traced this to the
blue PCI-E slots, none of which worked, white ones work fine.

Next was memory (2 x OCZ PC2 6400 800MHz DDR Unbuffered DIMM, Platinum)
giving 4GB. Had it in Dual Channel but only recognised 2GB due to a
faulty slot !! Currently using slot 3 and 4, not dual channel.


Crashes are now less frequent but are usually IRQL_Not_Less_or_Equal

This may help too, I cannot get the 2 x 750G Seagate to work
in RAID, RAID is enabled but the system recognises C and D as
seperate drives. No mirroring has taken place. I have now
disabled this.
I cannot explain this but if I remove the power cable and SATA
connection from the non boot drive it does not boot, plug in the
power cable and leave the SATA cable disconected it boots.
The bootable drive has the first power connection and the non
bootable drive the second connection in the series.



OS - Vista Ultimate SP2 x86 (32-bit).
Vista Ultimate is the original installation.
OS is full retail version.
Hardware was purchased in 2009/2010, however when built sat in
wardrobe for a couple of years due to time constraints.
OS was installed when built and not re-installed.
CPU - Intel Q9650 Quadcore
Video Card - 1792MB XFX GTX295 DDR3
MotherBoard - Asus P5N32-E SLI
Power Supply 2 x Enermax EIN720AWT 720W

I have attached the relevant files and the most recent mini dumps.

Thanks in advance.

PS Have run memtest x86 for about 4 hours with no errors.



 

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#8 · (Edited)
Re: VISTA BSOD

Hi -

These 2 Asus mobo drivers are definitely a problem -
Code:
[FONT=lucida console]ASACPI.sys   Wed Oct 18 01:44:46 [COLOR=red]2006[/COLOR] (4535BF4E)[/FONT]
[FONT=lucida console]AsIO.sys     Wed Dec 21 03:55:21 [COLOR=red]2005[/COLOR] (43A91879)[/FONT]
http://www.sysnative.com/drivers/driver.php?id=ASACPI.sys
http://www.sysnative.com/drivers/driver.php?id=ASIO.sys

The <2009 versions are known to cause BSODs in Windows 7 x64 & likely is for a fully updated Vista SP2 system as well, The resulting dumps appear related to hardware failure -- like yours do.

Update the Asus drivers 1st and see if the system stabilizes.

Regards. . .

jcgriff2


`

BSOD SUMMARY
Code:
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini061113-01.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Tue Jun 11 08:06:26.341 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:00:21.450[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x8E[/FONT]
[FONT=lucida console]PROCESS_NAME:  services.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x8E_VRF_nt!KiTrap0E+dc[/FONT]
[FONT=lucida console]Bugcheck code 1000008E[/FONT]
[FONT=lucida console]Arguments c0000005 81ecff4a 9cdcfa74 00000000[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
 
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini061013-05.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Mon Jun 10 14:23:19.204 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:15:32.328[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiInsertQueue+48 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  WpsSupplicant.e[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0xA_VRF_nt!KiInsertQueue+48[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 00d3f9d4 0000001b 00000001 81ec15af[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini061013-04.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Mon Jun 10 13:02:02.659 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:03:40.783[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiUnwaitThread+1b )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0xA_VRF_nt!KiUnwaitThread+1b[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 1a74245c 0000001b 00000001 81ead5bc[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini061013-03.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Mon Jun 10 12:57:28.251 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:04:13.985[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x8E[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x8E_VRF_nt!KiTrap0E+dc[/FONT]
[FONT=lucida console]Bugcheck code 1000008E[/FONT]
[FONT=lucida console]Arguments c0000005 81ed7f4a 8e7afa34 00000000[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini061013-02.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Mon Jun 10 12:50:02.663 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:10:23.787[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiInsertQueue+48 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0xA_VRF_nt!KiInsertQueue+48[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 11a6bd7c 0000001b 00000001 81eed5af[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini061013-01.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Mon Jun 10 12:38:20.019 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:09:42.143[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiInsertQueue+48 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0xA_VRF_nt!KiInsertQueue+48[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 1699faf4 0000001b 00000001 81eee5af[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini060913-02.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Sun Jun  9 14:30:35.752 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:01:51.486[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!KiInsertQueue+48 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0xA_VRF_nt!KiInsertQueue+48[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 0e8c6bfc 0000001b 00000001 81eb05af[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini060913-01.dmp][/FONT]
[FONT=lucida console]Built by: 6002.18805.x86fre.vistasp2_gdr.130308-1436[/FONT]
[FONT=lucida console]Debug session time: Sun Jun  9 13:58:39.244 2013 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:04:20.352[/FONT]
[FONT=lucida console]Probably caused by : ntkrpamp.exe ( nt!ObDereferenceSecurityDescriptor+12 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x8E[/FONT]
[FONT=lucida console]PROCESS_NAME:  nvvsvc.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x8E_VRF_nt!ObDereferenceSecurityDescriptor+12[/FONT]
[FONT=lucida console]Bugcheck code 1000008E[/FONT]
[FONT=lucida console]Arguments c0000005 82070571 a958eae4 00000000[/FONT]
[FONT=lucida console]BiosVersion = ASUS P5N32-E SLI ACPI BIOS Revision 1801[/FONT]
[FONT=lucida console]BiosReleaseDate = 04/24/2009[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = System Product Name[/FONT]
[FONT=lucida console]MaxSpeed:     3000[/FONT]
[FONT=lucida console]CurrentSpeed: 3000[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 
 
 
 
[FONT=lucida console]    [COLOR=#000033]J. C. Griffith, Microsoft MVP (jcgriff2)[/COLOR]   [/FONT]
 
[FONT=lucida console]        [URL="http://mvp.microsoft.com/en-us/mvp/John%20C.%20Griffith-4025562"][COLOR=#000055][U]http://mvp.microsoft.com/en-us/mvp/John%20C.%20Griffith-4025562[/U][/COLOR][/URL]   [/FONT]
 
[FONT=lucida console]        [URL="http://sysnative.com"][COLOR=#000033][U]www.sysnative.com[/U][/COLOR][/URL][/FONT]
 
[FONT=lucida console]        [URL="http://jcgriff2.com"][COLOR=#000055][U]www.jcgriff2.com[/U][/COLOR][/URL] [/FONT]
 
 
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
 
#11 ·
Re: VISTA BSOD

Instead of a new mobo have opted for a clean install, however I am still getting BSOD's. I have run the tests on memory and HDD's with no errors.
I can safely say there are never any BSOD's in Safe Mode or Safe Mode with Networking so hopefully that narrows it down a little.
I have attached the necessary files, any help would be much appreciated, thanks.
 

Attachments

#12 ·
Re: VISTA BSOD

Hi,

Among the attached dumps, plenty of:

IRQL_NOT_LESS_OR_EQUAL (a)

A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.


This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)

This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.

Usual causes are:


  • Low disk space in the primary system drive
  • A driver bug (which may be identified in the message).
  • Video adapter problems
  • A BIOS bug
  • BIOS caching or shadowing

I am going to recommend enabling Driver Verifier since you mentioned you do not receive crashes in Safe Mode with networking:



Driver Verifier:
What is Driver Verifier?
Driver Verifier is included in Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.
Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver by flagging it and causing your system to BSOD.
Before enabling Driver Verifier, it is recommended to create a System Restore Point:
Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
How to enable Driver Verifier:
Start > type "verifier" without the quotes > Select the following options -
1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (Windows 7)
- Concurrentcy Stress Test (Windows 8)
- DDI compliance checking (Windows 8)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.
Important information regarding Driver Verifier:
- If Driver Verifier finds a violation, the system will BSOD.
- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will flag it, and as stated above, that will cause / force a BSOD.
If this happens, do not panic, do the following:
- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.
- Once in Safe Mode - Start > type "system restore" without the quotes.
- Choose the restore point you created earlier.
If you did not set up a restore point, do not worry, you can still disable Driver Verifier to get back into normal Windows:
- Start > Search > type "cmd" without the quotes.
- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
- Restart and boot into normal Windows.
How long should I keep Driver Verifier enabled for?
It varies, many experts and analysts have different recommendations. Personally, I recommend keeping it enabled for at least 36-48 hours. If you don't BSOD by then, disable Driver Verifier.
My system BSOD'd, where can I find the crash dumps?
They will be located in C:\Windows\Minidump
Any other questions can most likely be answered by this article:
http://support.microsoft.com/kb/244617

Regards,

Patrick
 
#15 ·
Re: VISTA BSOD

Hi

Here are the latest reports since Driver Verifier was activated, there were other BSOD's, about 4 in total, where a dump was not written.

It is now more stable but will still crash every now and again, in the main it seems to be when shutting down the system or when going to sleep.

Thanks in advance for any help.

Regards
Dean
 

Attachments

#16 ·
Re: VISTA BSOD

Hi,

All of the attached dumps are verifier enabled, however it's not flagging any problematic driver, so we may be dealing with a hardware issue. For reference, all of the attached dumps are of the IRQL_NOT_LESS_OR_EQUAL (a).

A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.


This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.

Before we go the route of hardware diagnostics though:

Code:
ASACPI    8e17f000    8e187000    Wed Oct 18 01:44:46 2006 (4535bf4e)    0000b97e        ASACPI.sys
This is a driver for the Asus ATK0110 ACPI Utility. I recommend removing this utility and any other installed Asus utilities for troubleshooting purposes. They are known to cause issues.

If after removing any Asus utilities, you're still crashing, let's run a Memtest:

Memtest86+:



Download Memtest86+ here:
http://www.memtest.org/



Which should I download?



You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).



How Memtest works:



Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.



The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.



Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.



Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.



This information, if available to the program, can be displayed via a menu option.



Any other questions, they can most likely be answered by reading this great guide here:



http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

Regards,

Patrick
 
#24 ·
Re: VISTA BSOD

Hi,

The latest attached dumps are of the IRQL_NOT_LESS_OR_EQUAL (a) bugcheck:
A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.

This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.
In the perfmon report, I'm seeing:

The device, ATK0110 ACPI UTILITY, is reporting "tv_ConfigMgrErr39". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPI\ATK0110\1010110.
I told you to remove it earlier, but I meant update - so an incorrect instruction on my part. My sincere apologies.

Please navigate to Asus' website and update any and all Asus utilities available for your motherboard. If you need help accessing this information, let me know.

Let me know the system behavior after updating your Asus utilities~

Regards,

Patrick
 
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