Feel free to move if this is in the wrong area.
Specs are:
Gateway NV53A
AMD Athlon II X2 Processor P320
ATI Mobility Radeon HD 4250
4 GB DDR3 RAM
320 GB HDD
15.6" 16:9 HD LED LCD
DVD-Super Multi DL drive
Windows 7 Home Premium 64-bitt
This issue has been happening to me either out of the blue after a period of time (should be noted that I don't turn my system off very often, though it is properly ventilated) or soon after I begin copying media over from an external backup hard drive.
BestBuy's Geek Squad service examined it, but their diagnostic software found no issues.
crash log from event viewer:
- <Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-06-12T06:08:53.711624800Z" />
<EventRecordID>71441</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ben-Gateway</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Research from a 3 year old Microsoft support thread I found seems to indicate that this is a hardware issue.
Hopefully I won't have to turn this thing in again, wait another 2-3 weeks, and hope that this time they run into it and give me a non-borked replacement system.
Specs are:
Gateway NV53A
AMD Athlon II X2 Processor P320
ATI Mobility Radeon HD 4250
4 GB DDR3 RAM
320 GB HDD
15.6" 16:9 HD LED LCD
DVD-Super Multi DL drive
Windows 7 Home Premium 64-bitt
This issue has been happening to me either out of the blue after a period of time (should be noted that I don't turn my system off very often, though it is properly ventilated) or soon after I begin copying media over from an external backup hard drive.
BestBuy's Geek Squad service examined it, but their diagnostic software found no issues.
crash log from event viewer:
- <Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-06-12T06:08:53.711624800Z" />
<EventRecordID>71441</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ben-Gateway</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Research from a 3 year old Microsoft support thread I found seems to indicate that this is a hardware issue.
Hopefully I won't have to turn this thing in again, wait another 2-3 weeks, and hope that this time they run into it and give me a non-borked replacement system.