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[SOLVED] BSOD Win 8.1 Multiple Complete IRP Request

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Old 01-28-2014, 06:24 PM   #1
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OS: Windows 8.1



OS - Win 8.1
x64
Original OS: Win 8.1
OEM OS
Age of system (hardware) November 2013
Age of OS installation - November 2013

CPU: i7 4800 Q 2.6 GHz
Video Card: NVIDIA GeForce GTX 780m
MotherBoard
Power Supply - brand & wattage

System Manufacturer iBUYPOWER
Exact model number (if laptop, check label on bottom) I-801

Cannot get perfmon /report to run. Error: operator or administrator has refused this request. My account is admin.
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Old 01-28-2014, 07:49 PM   #2
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Unsure of what mother board is used in this laptop.

Coimputer will randomly crash while doing various assorted tasks. eg browsing internet, playing games, multitasking in general.

Multiple Complete IRP Request is the most common BSOD, I don't remember the others.

Thank you.
V/R
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Old 01-29-2014, 08:32 PM   #3
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Bump?

Update: Problem persists, several minidumps attached.
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Old 01-29-2014, 09:16 PM   #4
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Hi,

You are having the same issue as

1. Blue Screen - MULTIPLE-IRP-COMPLETE-REQUESTS on Windows 8.1 - Microsoft Community

and

2. Update Drivers to stop "Blue Screen Of Death" - Microsoft Community

and

3. Windows 8.1 Error : MULTIPLE IRP COMPLETE REQUESTS. - Microsoft Community

Please follow my advice I have given there, which is to go ahead and remove LogMeIn for troubleshooting purposes as there appears to be a bug with it. If you heavily rely on the use of remote access software, you can in the mean time use an alternative such as TeamViewer (which I prefer more, anyway).

See my blog post for any more information - BSOD Kernel Dump Analysis: LogMeIn bug (possibly)

Regards,

Patrick
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Old 01-29-2014, 09:50 PM   #5
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Thank you. Will inform of any changes following.
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Old 01-29-2014, 09:59 PM   #6
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My pleasure, I look forward to your update.

Regards,

Patrick
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Old 01-29-2014, 11:15 PM   #7
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Well so far several hours without incident. I believe you may have fixed my entire problem. Thanks again very much, have a nice weekend.
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Old 01-30-2014, 02:00 AM   #8
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Good to hear, and you as well. I've marked your thread as solved.

-- I have submitted a ticket regarding the bug to LogMeIn. Hopefully I'll hear from them soon.

Regards,

Patrick
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