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[SOLVED] BsoD while playing games

3K views 16 replies 2 participants last post by  Patrick 
#1 ·
Hello TechSupport

New user here, I need a little help please,

Online gamer, since playing Dungeons and Dragons online I keep from time to time getting Bsod ( ntoskrnl.exe ), sometimes it will Bsod me while on the loading screen before I get into the game, sometimes it will be once ive logged out of the game and back to desktop after a few hours of playing.

I've 2 mini dump files so far, as ive only just learned how to create the files into my minidump folder, if possible I would like to know how to link them to you.

Mark.

------------------
System Information
------------------
Time of this report: 7/2/2013, 14:08:51
Machine name: MARK-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell BV
System Model: VG300
BIOS: PBVG300.P0P BIOS Date: 10/21/08 16:41 Ver: 08.00.15
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1588MB used, 14792MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 560
Manufacturer: NVIDIA
Chip type: GeForce GTX 560
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1201&SUBSYS_83B51043&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: W2246
Monitor Id: GSM5783
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2049 (English)
Driver Version: 9.18.13.2049
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/21/2013 13:06:36, 15144928 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5141-11CF-F27B-B8A31CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1201
SubSys ID: 0x83B51043
Revision ID: 0x00A1
Driver Strong Name: oem51.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section023:9.18.13.2049:pci\ven_10de&dev_1201
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627380&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5605 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/25/2008 04:24:00, 1403416 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627380&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5605 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/25/2008 04:24:00, 1403416 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5605 (English)
Driver Attributes: Final Retail
Date and Size: 8/25/2008 04:24:00, 1403416 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: iPower Lighting
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1223, 0xA001
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x026D
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ USB Input Device
| | Vendor/Product ID: 0x1223, 0xA001
| | Location: Port_#0008.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x1223, 0xA001
| | | Matching Device ID: hid_device_up:000c_u:0001
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Microsoft PS/2 Mouse
| Matching Device ID: *pnp0f03
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 192.6 GB
Total Space: 297.6 GB
File System: NTFS
Model: WDC WD64 00AAKS-00A7B SCSI Disk Device
Drive: D:
Free Space: 169.4 GB
Total Space: 297.6 GB
File System: NTFS
Model: WDC WD64 00AAKS-00A7B SCSI Disk Device
Drive: E:
Model: HL-DT-ST DVDRAM GH15F SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_E9091631&REV_C0\4&160B7269&0&4880
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03BB&SUBSYS_E9091631&REV_A1\3&267A616A&0&38
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B2&SUBSYS_E9091631&REV_A1\3&267A616A&0&0D
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03AA&SUBSYS_E9091631&REV_A1\3&267A616A&0&02
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_026D&SUBSYS_E9091631&REV_A3\3&267A616A&0&58
Driver: n/a
Name: NVIDIA GeForce GTX 560
Device ID: PCI\VEN_10DE&DEV_1201&SUBSYS_83B51043&REV_A1\6&1D4D36C&0&00100018
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03BA&SUBSYS_E9091631&REV_A1\3&267A616A&0&12
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B1&SUBSYS_E9091631&REV_A1\3&267A616A&0&0C
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03A9&SUBSYS_E9091631&REV_A1\3&267A616A&0&03
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_026C&SUBSYS_E9091631&REV_A2\3&267A616A&0&81
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0C&SUBSYS_83B51043&REV_A1\6&1D4D36C&0&01100018
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03B9&SUBSYS_E9091631&REV_A1\3&267A616A&0&30
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B0&SUBSYS_E9091631&REV_A1\3&267A616A&0&0B
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03A8&SUBSYS_E9091631&REV_A2\3&267A616A&0&05
Driver: n/a
Name: NVIDIA nForce 10/100/1000 Mbps Ethernet
Device ID: PCI\VEN_10DE&DEV_0269&SUBSYS_E9091631&REV_A3\3&267A616A&0&A0
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B1&SUBSYS_E9091631&REV_A2\4&39914CAA&0&0018
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03B7&SUBSYS_E9091631&REV_A1\3&267A616A&0&18
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03AF&SUBSYS_E9091631&REV_A1\3&267A616A&0&0A
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_10DE&DEV_03A3&SUBSYS_E9091631&REV_A2\3&267A616A&0&00
Driver: n/a
Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_0267&SUBSYS_E9091631&REV_A1\3&267A616A&0&78
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B1&SUBSYS_00000000&REV_A2\5&2A6F7648&0&180018
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B6&SUBSYS_E9091631&REV_A1\3&267A616A&0&10
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03AE&SUBSYS_E9091631&REV_A1\3&267A616A&0&09
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0272&SUBSYS_E9091631&REV_A3\3&267A616A&0&52
Driver: n/a
Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_0266&SUBSYS_E9091631&REV_A1\3&267A616A&0&70
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B1&SUBSYS_00000000&REV_A2\5&2A6F7648&0&100018
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B5&SUBSYS_E9091631&REV_A1\3&267A616A&0&06
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03AD&SUBSYS_E9091631&REV_A1\3&267A616A&0&08
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0270&SUBSYS_E9091631&REV_A2\3&267A616A&0&48
Driver: n/a
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0265&SUBSYS_E9091631&REV_A1\3&267A616A&0&68
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B1&SUBSYS_00000000&REV_A2\5&2A6F7648&0&000018
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B4&SUBSYS_E9091631&REV_A1\3&267A616A&0&07
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03AC&SUBSYS_E9091631&REV_A1\3&267A616A&0&01
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_026F&SUBSYS_E9091631&REV_A2\3&267A616A&0&80
Driver: n/a
Name: NVIDIA nForce System Management
Device ID: PCI\VEN_10DE&DEV_0264&SUBSYS_E9091631&REV_A3\3&267A616A&0&51
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03BC&SUBSYS_E9091631&REV_A1\3&267A616A&0&11
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03B3&SUBSYS_E9091631&REV_A1\3&267A616A&0&0E
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03AB&SUBSYS_E9091631&REV_A1\3&267A616A&0&04
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_026E&SUBSYS_E9091631&REV_A3\3&267A616A&0&59
Driver: n/a
Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0260&SUBSYS_E9091631&REV_A3\3&267A616A&0&50
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3502.0922
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3502.0922
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3502.0922
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Track2Filter,0x00200000,0,0,Track2Filter.dll,
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3502.0922
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Track1Filter,0x00200000,0,0,Track1Filter.dll,
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
 
See less See more
#2 · (Edited)
Re: BsoD while playing games

View attachment Windows7_Vista_jcgriff2.zip

· OS - Vista/ Windows 7 ? was vista, upgraded to win7
· x86 (32-bit) or x64 ? 64bit
· What was original installed OS on system? vista
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? pre-installed from retailer
· Age of system (hardware) about 2 years
· Age of OS installation - have you re-installed the OS? upgraded from vista to win7
· CPU intel(R) core(TM)2 quad cpu q8200 @ 2.33GHz 2.34GHz
· Video Card Nvidea gtx560
· MotherBoard vg300
· Power Supply - brand & wattage don't know brand, 750 wattage
 
#3 ·
Re: BsoD while playing games

Hi,

There are no .dmp files located in your attached jcgriff2 folder.

Please navigate to C:/Windows/Minidump and zip up any dump files located there that you'd like to have analyzed, and then attach that zip here. If there are no dumps located in C:/Windows/Minump, you may be writing full memory dumps to C:/Windows, and it'll be called MEMORY.DMP.

If there are no dumps in either of those locations, but you know you have a page file set up, any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, will delete this upon use.

If you cannot get into normal mode, please do this via Safe Mode.


Regards,


Patrick
 
#5 ·
Re: BsoD while playing games

Hi,

Thanks!

The one attached dump is of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck. This is strictly a hardware bugcheck.

Code:
1: kd> !errrec fffffa8007de8028
===============================================================================
Common Platform Error Record @ fffffa8007de8028
-------------------------------------------------------------------------------
Record Id     : 01ce73227c121061
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/27/2013 11:37:38 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007de80a8
Section       @ fffffa8007de8180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x0000000000010677
Processor ID  : 0x0000000000000001

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007de80f0
Section       @ fffffa8007de8240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000001
CPU Id        : 77 06 01 00 00 08 04 01 - 9d e3 08 00 ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007de8240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007de8138
Section       @ fffffa8007de82c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

[COLOR=Red][U][B]Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 1 Bank 0)[/B][/U][/COLOR]
  Status      : 0xb200004000000800
The following error:

Code:
BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 1 Bank 0)
implies that your processor sent out a request to L0 cache and there was a delay in return (invalid data, miss, etc).

1. Ensure your BIOS is up to date via HP's website.

2. Ensure you are within temperature standards and you are not overheating. Use any software of your choice to check this... Speccy, CoreTemp, RealTemp, etc.

I will need more dumps to confirm whether or not this is a consistent issue. To try and solve the issue you described above, copy the dumps in your dump folder and paste them to the Desktop. Once they are on the Desktop, try and zip them there.

Regards,

Patrick
 
#7 ·
Re: BsoD while playing games

Hi,

Thanks very much!

The two latest attached dumps are still of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck, and if we run an !errrec on the WER structure address:

Code:
BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 1 Bank 0)
in both dumps.

With this said:

1. Ensure your BIOS is up to date via HP's website.

2. Ensure you are within temperature standards and you are not overheating. Use any software of your choice to check this... Speccy, CoreTemp, RealTemp, etc.

If both of these pass, your CPU is faulty and will need to be sent to HP to be repaired / replaced.

Regards,

Patrick
 
#9 ·
Re: BsoD while playing games

Hi,

Yes, my sincere apologies... I do indeed mean Packard Bell. Sorry, I deal with many threads at a time.

Your temperatures are just fine, thanks. If the BIOS update is not available, or it does not help, you will need to contact the manufacturer for a repair and or replacement.

Regards,

Patrick
 
#13 · (Edited)
Re: BsoD while playing games

Hi,

Temps look fine even during / shortly after load. More than likely not a temperature issue, thanks for the screenshots. This PC is not overclocked and is at stock settings, correct?

If there is no BIOS update available, then there's not much else we can do here aside from you contacting the manufacturer of your system and telling them you're having 0x124 BSOD's and having consistently in crash dumps your processor sending out requests to the L0 cache and there's a delay in return (invalid data, miss, etc). With such consistency as yours, it's very indicative of a faulty CPU. Has the system always been like this, and if not, how long have you had it? Just curious.

This is not a software issue, unfortunately. The only thing that could cause this software wise would be for example a utility that is provided by the manufacturer that monitors voltages, temperatures, etc. Sometimes these software can cause large amounts of issues because they can also make a connection between the OS and the BIOS to provide on-the-fly adjustments (overclocking for example) and readings without having to reboot and get to the BIOS, and it's just bad news bears.

Regards,

Patrick
 
#14 ·
Re: BsoD while playing games

Hi

Correct, the PC has never been overclocked.

The issue has only arised, since playing D&D online, although it never BSOD'd when I started the game, which I've been playing for a while, it's only just popped up about 3-4 weeks ago.

The PC is now about 3-4 year's old, and I only use it for gaming.

I guess i'll take it into the place I brought it, as I've had it insured all that time, and let them fix it, free of charge :smile:.

Only reason I haven't taken it yet, is that I wanted to see if it could have fixed without taking it into the shop.

Regards,

Mark
 
#15 ·
Re: BsoD while playing games

Hi,

3-4 years old, that's definitely right around the time hardware failure can happen. Theoretically hardware failure can obviously happen at any time, but the longer you have the system and the more you use it, the more your hardware is eventually susceptible to failure from all of the underlying conditions (heat, etc).

Thanks for all of the consistent information, Mark. I appreciate your cooperation. Best of luck!

If you feel or are confident enough that your problem is solved, please navigate to 'Thread Tools' at the top of the thread and select 'Mark this thread as solved'.


Regards,

Patrick
 
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