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[SOLVED] Bsod problem

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Old 09-30-2013, 02:03 PM   #1
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OS: Windows 7 32-bit



Well i have problem with bsod.. He just happens, pop out from nowhere at anytime .. I would appriciate if you could help me to fix this problem , thx.


OS - Vista/ Windows 7 ? -- Win 7
x86 (32-bit) or x64 ? -- 32-bit
What was original installed OS on system? -- windows xp professional
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? -- OS
Age of system (hardware) -- sorry dont know.. but pretty old about 5 years i think
Age of OS installation - have you re-installed the OS? i reinstalled it on win 7 about 6 month ago

CPU -- AMD Athlon(tm) 64 X2 Dual Core Processor 4600+ (2 CPUs), ~2.4GHz
Video Card -- Nvidia geforce gt 630
MotherBoard -- Gygabite
Power Supply - brand & wattage -- Zito 400w

System Manufacturer --Gigabyte technology co., Ltd.
Exact model number (if laptop, check label on bottom) -- M52L-S3
Attached Files
File Type: zip Bsod.zip (1.83 MB, 30 views)
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Old 09-30-2013, 02:14 PM   #2
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Hi,

Both of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bugcheck.


This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.


Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:

avast! removal tool - avast! Uninstall Utility | Download aswClear for avast! Removal

MSE - Microsoft Security Essentials - Microsoft Windows

In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.

--------------------------------------------------

Quote:
ipfnd51 941bd000 941c4480 Mon Sep 03 21:24:27 2007 (46dcb3cb) 00008375 ipfnd51.sys
^^ ASUS NX1001 Network Adapter. Check for an update - NX1001 - Networking - ASUS

If still crashing after the above recommendations, enable Driver Verifier:

Driver Verifier:

What is Driver Verifier?

Driver Verifier is included in Windows 8, 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.

Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver if it detects a violation.

Before enabling Driver Verifier, it is recommended to create a System Restore Point:

Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
Windows 8 - Restore Point - Create in Windows 8

How to enable Driver Verifier:

Start > type "verifier" without the quotes > Select the following options -

1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (Windows 7 & 8)
- DDI compliance checking (Windows 8)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.

Important information regarding Driver Verifier:

- If Driver Verifier finds a violation, the system will BSOD.

- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will flag it, and as stated above, that will cause / force a BSOD.

If this happens, do not panic, do the following:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > type "system restore" without the quotes.

- Choose the restore point you created earlier.
If you did not set up a restore point, do not worry, you can still disable Driver Verifier to get back into normal Windows:

- Start > Search > type "cmd" without the quotes.

- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
・ Restart and boot into normal Windows.

How long should I keep Driver Verifier enabled for?

It varies, many experts and analysts have different recommendations. Personally, I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier.

My system BSOD'd, where can I find the crash dumps?

They will be located in %systemroot%\Minidump

Any other questions can most likely be answered by this article:
Using Driver Verifier to identify issues with Windows drivers for advanced users

-------------------------------------------------------------------------------------------------------------

Memtest:

Memtest86+:

Download Memtest86+ here:

Memtest86+ - Advanced Memory Diagnostic Tool

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

FAQ : please read before posting


Regards,

Patrick
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Old 10-08-2013, 05:03 AM   #3
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Days have passed and no bsod was spotted .. thx on help , it was problem in daemon tools :) thx once more
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Old 10-08-2013, 01:54 PM   #4
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Hi,

Glad to hear, marked as solved!

Regards,

Patrick
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