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[SOLVED] BSOD I think HDD is dying!

This is a discussion on [SOLVED] BSOD I think HDD is dying! within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. I'm having bsod's of many variations (watch minidumps P.S. there are not all of them cuz i reinstalled windows twice


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Old 07-06-2013, 09:21 AM   #1
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I'm having bsod's of many variations (watch minidumps P.S. there are not all of them cuz i reinstalled windows twice while trying to fix this). I don't think this is ram problem cuz checked it with memtest 4.2 .
I'm having bsod's while playing league of legends, surfing internet, counter-strike, etc.
I've changed replaced old motherboard with same model new one (PC worked fine with it for a month). Tryied changing places of ram cards.
Did chkdisk couple of times. (fixed alot of problems). Oh and when i reinstalled windows i formated disc. Also did defragment, cleaned registry. Also i had blue screens even in safe mode.
I want to know what piece of hardware i have to replace!
P.S. About dumps, most often bsod was caused by Ntfs.sys but as i said not all of minidumps are included!
Please help me to figure out what to do people!
Attached Files
File Type: rar Minidump.rar (625.9 KB, 28 views)
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Old 07-06-2013, 09:27 AM   #2
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My PC specs:

Motherboard: Asus M4A78LT-M LE (month old)
Cpu: Amd Phenom II x4 840 3.2 Ghz (2 years)
Vga: Asus Radeon Hd 5770 1Gb GDDR5 CuCore (2 years)
Ram: 2x2gb dont know model (2 years)
Power supply: Cooler Master Elite Power 400W (2 years P.S. checked month ago no issues)
Disc Drive: idk
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Old 07-06-2013, 01:08 PM   #3
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Hi,

Many WHEA_UNCORRECTABLE_ERROR (124) bugchecks attached, this implies a fatal hardware error, especially if getting BSOD's in SAFE MODE.

If we run an !errrec on the WHEA error structure of the dump, we get the following in each dump:

Quote:
BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
This could mean many hardware related things. It could also mean the RAM in slot 4 of your board is faulty.

Important to note:

Code:
MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
This implies that a hardware related error (perhaps a hardware IRQ request, etc) caused an issue with bus communication. CPU, RAM, GPU itself, etc.

So, with this said:

1. How long did you run Memtest for? If it was less than 7-8 passes, please run it again to be sure.

2. Run Furmark to check GPU under load:

Furmark:
Quote:
FurMark Video Stress Test - free from here: http://www.ozone3d.net/benchmarks/fur/
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test (Looks like it's "BURN-IN test" now)
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

3. Update BIOS if available (I cannot check bios version # in windbg... mssmbios.sys isn't loaded) M4A78LT-M LE - Motherboards - ASUS

4. Ensure temperatures are within standard and there is no overheating.

Regards,

Patrick
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Old 07-06-2013, 02:43 PM   #4
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1. I ran full Memtest. (10 passes) No problems detected.
2. The temperature went up till 87 C fans where 95% and then i stopped furmark. Not because of lags or problems, just cause didnt wanted to damage it or something. But if you call problems laggy switching between windows like furmark window *switch* *lag* internet page then yes i had them on these temperatures. And i haven't noticed any animation lag or something like that in "BURN-IN Test" at that temperature FPS stays locked at 29 all the time.
Moment when i stopped the test:
You can see how the temperature falls there i've pressed spacebar accidentaly and turned off the ring in middle, but put it back by pressing spacebar again.
3. Going to do right now.
4. Going to check right now.
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Old 07-06-2013, 03:00 PM   #5
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Thanks for the detailed information, greatly appreciated.

87c is okay for Furmark as Furmark is not an accurate representation of your temperatures in other 3D apps or video games, because it's a very intense stress test. We mostly just use it for seeing if a BSOD or freeze is forced upon such stress.

Try running it for at least ~15 minutes. If it gets anywhere higher than 90c, stop it.

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Patrick
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Old 07-06-2013, 03:00 PM   #6
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3. Just checked my BIOS version is 0803. And latest on the Asus website is the same 0803.
4. Temperatures are average of standards for the gpu cpu and hdd. (like middle between lowest and highest)
Going for 15 minutes of furmark!
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Old 07-06-2013, 03:20 PM   #7
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Ok, i hadnt temperature more than 90 C for 15 minutes exactly:

P.S. No errors or animation lags noticed.
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Old 07-06-2013, 03:26 PM   #8
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Great, thanks.

This could be related to GPU drivers as well~

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. You can try beta drivers as last resort if driver versions are not helping.


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Old 07-06-2013, 03:30 PM   #9
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So there is no issues with my hdd? Or if reinstalling drivers won't help it means the problem is in hdd? Oh, sorry forgot to mention i had BSOD even when was installing windows had to do it over again couple of times!

P.S. Thanks for helping me out!
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Old 07-06-2013, 03:34 PM   #10
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One step at a time : )

Thanks for mentioning that though, let's run some HDD diagnostics. What brand of HDD do you have?

Start > Search > Device Manager > Disk Drives dropdown (model of HD should be here).

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Old 07-06-2013, 03:39 PM   #11
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My Hdd is : WDC WD5000AAKX-001CA0 ATA Device
(Western Digital)
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Old 07-06-2013, 03:57 PM   #12
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Okay, i have latest version of drivers for gpu. But i can't really say if there are any changes, because i don't have time now to play a league of legends match or something to check for bsod's or freezes or amd driver stops.
*edit*
Gotta go i will be on tommorow. Bye!
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Old 07-06-2013, 04:34 PM   #13
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Not a problem, thanks very much for HDD model and GPU driver update!

In regards to HDD diagnostics, I believe Seatools should work just fine for WD drives~

How to use SeaTools for Windows

Run Seatools for Windows first. We'll worry about DOS if we have to.

Regards,

Patrick
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Old 07-07-2013, 12:22 AM   #14
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Here is a Log file of all tests except "Long Generic" because it's going to do the test for about 4 hours. So i can't do it any faster. :)
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File Type: txt log.txt (1,004 Bytes, 26 views)
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Old 07-07-2013, 12:29 AM   #15
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Thanks : )

Log looks fine. Also, Seatools notifies you if it has failed I believe. We'll hold off on further HDD diagnostics until I see anything that would warrant it again.

How is the system so far?

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Patrick
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Old 07-07-2013, 12:36 AM   #16
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Pretty good! No errors, but freezed once while installing .net framework for 5 secs.
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Old 07-07-2013, 12:43 AM   #17
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Quote:
but freezed once while installing .net framework for 5 secs
This happens during installations sometimes, especially framework I would imagine. Although, five seconds may be a little much. Anyway, I don't think it's anything to get worked up about just yet. Keep me updated on the system's behavior.

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Patrick
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Old 07-07-2013, 01:51 AM   #18
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Just had couple of BSOD's. One of them was caused by Ntfs.sys but the dumping stopped at 95%. Oh and there are all minidumps after i posted first rar.
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File Type: rar Minidump2.rar (94.5 KB, 33 views)
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Old 07-07-2013, 02:08 AM   #19
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Quote:
Ntfs.sys but the dumping stopped at 95%
Okay, I am going to ask you to run chkdsk:

Quote:
start>search bar>type cmd right click and select run as admin

Elevated CMD should now be opened, type the following:

chkdsk x: /r

x implies your drive letter, so if your hard drive in question is letter c, it would be:

chkdsk c: /r

Restart system and let chkdsk run.
Once done:

Start > Search > run > in run box type powershell.exe

Once in powershell, paste the following command:

Code:
get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt
Attach the .txt made on your Desktop here afterwards.

If the chkdsk log looks okay I am going to want you to most likely run Seatools via DOS to be sure.

Regards,

Patrick
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Old 07-07-2013, 11:43 AM   #20
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Sorry for delayed answer. (felt asleep while chkdsk :D )
Here is the .txt :
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File Type: txt CHKDSKResults.txt (7.5 KB, 32 views)
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