Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

[SOLVED] (1 more) BSOD; corrupt MBR, 0x490

This is a discussion on [SOLVED] (1 more) BSOD; corrupt MBR, 0x490 within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. <<my pc's specs are listed on the side snapshot; i7 920, vista sp1, mobo:dx58so, 2x2 gig ddr3, 1T seagate 7200.11


Closed Thread
 
Thread Tools Search this Thread
Old 07-18-2009, 07:16 AM   #1
Registered Member
 
itendo's Avatar
 
Join Date: Jan 2009
Location: columbus ohio
Posts: 83
OS: vista 64 sp2; w7; ubu 10.10

My System


<<my pc's specs are listed on the side
snapshot; i7 920, vista sp1, mobo:dx58so, 2x2 gig ddr3, 1T seagate 7200.11 x2

i think this first occurred about 3 weeks ago. everything was running fine, i received a notification of important updates from windows, and when they restarted to complete installation, i was greeted with a BSOD. upon restarting my computer, there was some weird boot loader (i think because i was dual booting ubuntu) and it kept trying to run dskchk. whether it found anything or not it failed.

as a result, since i built the pc, i have the vista disk and used it to repair the installation. upon checking the disk it found a root cause for the problem, a corrupt system partition. it tried to fix and then restarted. this did nothing. i tried to do this again, thinking it needed another pass or two, each subsequent attempt i got an 0x490 error that terminated the attempt.

because i had the majority of my user files on another drive, i decided to just re-install and move on with my day. i grabbed my spare 1T HDD and installed vista on it (because a. i assumed this would solve the issue if the hard drive was bad, and b. i would be able to reclaim any other files on the corrupt drive). this worked fine until wednesday morning.

i woke up with a cup of coffee and another BSOD. i dont know if the update (which was the .NET update from a bit ago) had anything to do with it as i had gotten a few (new, this had not happened previously, nor had anything changed) BSODs from the display driver failing (ATI hasn't updated for awhile).

i tried to assess by going the BSOD dumper route, but am unable to do so because i cant launch any fragment of windows. i tried to launch ubuntu (which had not been installed again yet) from a live CD and it failed to at least save my files. i have scoured this forum looking for all the BSODs and the MBR references and havent found a solution.

right now, i am reinstalling vista on the first HDD (btw, i accidentally quick-formatted my reserve HDD with the installer, any sugg's on an unformat utility?), but i would like to know: what happened, and how can i keep it from happening again and is anyone else in my boat too?

__________________
itendo is offline  
Old 07-18-2009, 02:28 PM   #2
TSF Team Emeritus
Microsoft MVP
 
usasma's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 7,450
OS: Win7



A corrupt MBR is fixable by using the command prompt in Startup Repair and executing the following command:

bootrec /fixmbr

As long as you're in there, run this one also:

bootrec /fixboot

If it refuses to fix it, then I'd have to start suspecting the health of your hard drive. Here's a link to some bootable diagnostics: http://usasma.vox.com/library/post/b...agnostics.html

__________________
John Carrona, Microsoft MVP - Windows Expert - Consumer
Driver Reference Table ` ` BSOD Index
usasma is offline  
Old 07-19-2009, 07:56 AM   #3
Registered Member
 
itendo's Avatar
 
Join Date: Jan 2009
Location: columbus ohio
Posts: 83
OS: vista 64 sp2; w7; ubu 10.10

My System


i probably posted too few deets as to what ive done already, but i did both bootrec's, and seagate's tool were of no use. however, i formatted the one drive (as both basically are unlinked mirrors to each other now), and reinstalled vista and ran the burn-in diags.

everything from RAM to video came up fine (perhaps conspicuouusly but anyway), except for a side by side comparison of the drives. in a 5m42s duration test, my one 7200.11 1T drive (e:) accumulated 2.05 billion ops, and the other (identical) drive (c:) only hit 121 million ops.

i think that i am going to have to call in the warranty on the bad drive (7/5 was the 6mo from purchase mark), however i need to establish if 2.05B ops is even good for the other one. but watching Pass Mark, its only registering:
(C:)
Read 6.8Mb/sec
Write 6.8Mb/sec
(E:)
Read 73.7Mb/sec
Write 81.1Mb/sec
__________________
itendo is offline  
Old 07-19-2009, 03:47 PM   #4
TSF Team Emeritus
Microsoft MVP
 
usasma's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 7,450
OS: Win7



Are they Seagate drives? If so, the Seagate tool is the definitive test.

Have you used KillDisk or DBAN to wipe the drive? It could be one of those boot sector viruses or even lower-level nasty that I've read about.
__________________
John Carrona, Microsoft MVP - Windows Expert - Consumer
Driver Reference Table ` ` BSOD Index
usasma is offline  
Old 07-20-2009, 05:45 AM   #5
Registered Member
 
itendo's Avatar
 
Join Date: Jan 2009
Location: columbus ohio
Posts: 83
OS: vista 64 sp2; w7; ubu 10.10

My System


i had previously tried the seagate tool (from boot). i will try killdisk and dban, but have already re-installed the OS; is one or the other non-destructive of data?

any chance you could post any info you have on boot-sector viruses/lol-lvl nasties?

as an aside: also, i'd like to ask; is there an alternative (ie free/FOSS) to Easus Unerase ($60) to reclaim data on a hard drive i accidentally did a quick format on during Vista set-up. i tried a demo version of Active@ but it doesnt let you recover, it only analyzes. as i see the prices i wish it was an EXT2 or EXT3 drive.
__________________
itendo is offline  
Old 07-20-2009, 11:41 AM   #6
Microsoft-Team Manager
Hardware - Team Manager
 
joeten's Avatar
 
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 48,676
OS: win 7 pro/ultimate/xp vm



hi if you have a suspicion of a virus you should post in our security forum
http://www.techsupportforum.com/f50/...lp-305963.html for specific help and advice
__________________









Eliminate all other factors, and the one which remains must be the truth.
joeten is offline  
Old 07-21-2009, 04:26 AM   #7
TSF Team Emeritus
Microsoft MVP
 
usasma's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 7,450
OS: Win7



Both KillDisk and DBAN will completely wipe your entire hard drive (not just the Windows partition).
Everything will be gone - data, Windows, all the partitions

Only use to completely start over fresh - this is needed for (IMO) a boot sector or MBR infection. I don't know if you have that, so follow joeten's advice.
__________________
John Carrona, Microsoft MVP - Windows Expert - Consumer
Driver Reference Table ` ` BSOD Index
usasma is offline  
Old 07-22-2009, 10:59 AM   #8
Registered Member
 
itendo's Avatar
 
Join Date: Jan 2009
Location: columbus ohio
Posts: 83
OS: vista 64 sp2; w7; ubu 10.10

My System


in terms of posting to the security forum, i dont have any reason to suspect a virus. ive tried to look up resources on MBR viruses and how they work but havent really found any good descriptions/discussions.

if anything, i think this goes back to a microsoft .NET update, which after it installed failed to boot after restarting. at the time i was dual booting vista/ubuntu. instead of the standard vista dual boot screen, i kept getting an error (the one that kept running dskchk) reflecting a lack/corruption of a system partition. the hard drive this occurred on is the one with the horrible bandwidth still.

depending on the bottlenecks, i may abandon vista altogether and opt for ubuntu. running virtualized versions of the majority of anything i need, possibly setting up a windows 7 RC partition. i /am/ going to use the wipe utilities listed above on at least the one drive to see if they can help it out. if not im going to need to contact seagate and call in my warranty.
__________________
itendo is offline  
Old 12-24-2009, 08:05 AM   #9
Registered Member
 
itendo's Avatar
 
Join Date: Jan 2009
Location: columbus ohio
Posts: 83
OS: vista 64 sp2; w7; ubu 10.10

My System


deep-wiped with seagate tools, did full re-install. doing so brought the hdd speeds back to about equal. likely either a boot virus ("i dont have any reason" looks so idiotic now) or a failed windows update (i fear each and every one of them).

__________________
itendo is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 07:24 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts