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Slow Acer. BSOD. Black Screen.

1.1K views 1 reply 2 participants last post by  satrow  
#1 ·
Hello guys :grin:

I've got a problem with my aunt's Acer Aspire One AO751h. The netbook is rather slow. I get an occasional BSOD & sometimes just a black screen - netbook is ON but nothing.

· OS - Windows 7
· x86 (32-bit)?
· What was original installed OS on system? - Windows XP
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Purchased
· Age of system (hardware) - 5 years
· Age of OS installation - have you re-installed the OS? - 1 year
· CPU - Intel Atom Z520 @ 1.33 GHz
· Video Card - Intel Graphics Media Accelerator 500


P.S: I'll have access to this netbook only for 2 days, then I'll be away for 2 days. So, sorry to keep you waiting.
 

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#2 ·
Hi Babbzzz,

A quick look through shows links to NTFS and ReadyBoost, this looks like a hardware problem; check the drives (Seatools then chkdsk /f /r then 3x runs of SFC /scannow), remove the USB/SD card and disable ReadyBoost, test the RAM (7+ passes on each stick in Slot 1, if both check out ok, test 1 of them in Slot 2): Hard Drive Diagnostic Procedure and Memory Diagnostics

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
Debug session time: Sat Jun  1 17:48:45.507 2013 (GMT+1)
System Uptime: 0 days 0:07:38.425
BugCheck 1000008E, {c0000005, 83a91c21, 96b2fcb4, 0}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x8E
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
Debug session time: Wed May 29 18:28:06.580 2013 (GMT+1)
System Uptime: 0 days 0:15:13.607
BugCheck A, {c018bae0, 0, 0, 83aa3b8e}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+180 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
Debug session time: Wed May 29 18:12:00.887 2013 (GMT+1)
System Uptime: 0 days 0:00:34.789
Bugcheck NOT FOUND
Probably caused by : NOT FOUND
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
Debug session time: Mon May 20 17:44:54.564 2013 (GMT+1)
System Uptime: 0 days 0:07:52.606
BugCheck A, {c01d1ba0, 0, 0, 83a9fb8e}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+180 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe[/font]
 
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