BUMP.

it is getting quiet frequent and it is on my nerves now =(

i really need some solution to this.


btw

the operating system is WINDOWS 7 Home premium @ 32 bits.

 

· OS - Vista/ Windows 7 ? Windows 7 Home premium
· x86 (32-bit) or x64 ? x86 / 32 bits
· What was original installed OS on system? Windows 7 home premium 32 bits
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? it was loaded on Laptop, i don't know what it makes my windows. i am guessing OEM.
· Age of system (hardware) approx 2 years?
· Age of OS installation - have you re-installed the OS? Yes, the day i got the problem, i tried 'recovery partition' and re-factorized everything.

· CPU : AMD athlon ll dual-core m320 @ 2.1ghz
· Video Card : Radeon Mobility HD 4650
· MotherBoard : Not aware of it
· Power Supply - brand & wattage: Not aware of it.


sorry, i tried to edit the prior 'BUMP' to put this on, but it was already 15 minutes ago and it was not possible.

but this is the required info that was on the notice, and i thought it would be good idea to put it on here.

 

I am looking at your files right now

As for your version of windows and other info if you are unsure you can download "speccy" which can provide that info for you

 

unplug all extra stuff from your computer...usb mouse, ipod, external drive etc

update all your drivers from HP's website to latest drivers

 

doing it right now...
so all the extra stuff that was plugged in was causing this?

 

now installed every single availiable drivers, and they were set to 'recovery' somehow.


i will reboot and re-plug keyboard and mouse and other stuff and see how the laptop goes and report back to here.

 

Once you have restarted
follow these instructions to run driver verifier for about 36 hours
if you get any BSOD post the new mini dump file here for us to take a look at

http://www.techsupportforum.com/for...um.com/forums/f299/driver-verifier-windows-7-and-vista-bsod-related-473665.html

doing it right now...
so all the extra stuff that was plugged in was causing this?

As for making you remove extra stuff is to narrow down the issue because the mini dumps are pointing towards 3rd party drivers causing your BSOD

 

Once you have restarted
follow these instructions to run driver verifier for about 36 hours
if you get any BSOD post the new mini dump file here for us to take a look at

http://www.techsupportforum.com/for...um.com/forums/f299/driver-verifier-windows-7-and-vista-bsod-related-473665.html



As for making you remove extra stuff is to narrow down the issue because the mini dumps are pointing towards 3rd party drivers causing your BSOD

i did so, and also installed new drivers for the mouse and keyboard, then ran driver verifier on my laptop, following the above instructions.

so i will now just use my laptop like normal and see if it shows bsod again i guess?


thanks, and i will report back when any event occurs.

 

ya monitor it for 36 hours
if BSOD post the dump file

 

Now, i left it on for a while, and went to shop to pick up some coke for my self,

when i returned, there wasn't any bluescreen, but the notebook was just frozen on screen with chrome and some other stuff i had on prior to leaving.

the led lights on laptop (capslock + numlock) flashed in short-short-long pattern, and as long as i know this means there are some BIOS problems on the laptop.. i tried re-installing it with latest BIOS that HP website provided me, but it is still freezing.

even writting this short reply, it has frozen 4 times or something, so i had to reboot it every time. (it just freezes whenever it wants to, without clear pattern)

i had this problem also along with the BSoD, and this i don't know what's causing this..

any suggestions to this problem?

thanks, peter.

 

ok lets run memtest on your memory
make sure to have one stick plugged in at a time and unplug and take out the rest of them
Memtest86+ - Advanced Memory Diagnostic Tool

run for 18 passes
if you find any errors then you have found where the problem is

 

So basically I make a bootable flashmemory using the provided installer, then with only one ram installed, I should run the test 18 times?

 

so, i see it's going to take a while..

i also suspected it to be one of the rams, and i actually replaced one of the rams with brand new ram i bought off the Technology shop, but the problem was present..

i will let all 3 rams run for the test one by one, and check both slots when error comes up, as slots can be problems too..

this probably will take quiet a long time, so i am planning to do it over night, and i will report back if i encounter any errors.

thanks, and see you in Lots of hours.

 

when you get a chance
when you added the RAM did you make sure that new RAM is same frequency and require same voltage because best practice to upgrade RAM is to either find the same part number if not possible then just buy all the same Sticks of RAM instead of adding to original RAM

 

they were from different manufacturer, (one from hynix and one fron nanya)

the new one was hynix, but they were (new hynix and old nanya) both 2ghz DDR2 SO-DIMM ram, with PC6400 speed.

before it had hynix 1 gb and nanya 2gb installed, but also, they shared same speed of PC6400, but different size.

so in total:

1x Hynix Strontium(?) 2GB PC6400
1x Hynix 1GB PC6400
1x Nanya 2GB PC6400


hope this makes sense

i am on my phone at the moment.

 

ya lets run memtest
and see if we find any issues

 

Okay, status report:

first i have ran memtest with hynix 2gb ram (newly bought one,) and it had no errors.

then i installed nanya 2gb ram, but failed to boot it into memtest, then it went to windows, and it froze few minutes later. and i got curious.

so i installed 'proven to be working' hynix 2gb ram onto the same slot, and booted it up, and it didn't freeze for couple of hours (no BSoD too).

so i again, installed old 1gb hynix ram onto my laptop, then used my laptop for few hours, and it didn't go freezing / BSoD for entire session.

then i pulled both of them out, and re-installed the Nanya ram, and soon later laptop froze.




so now at the moment, i am using both hynix ram, and i left the laptop on for about 7 hours now, and it didn't go freezing / BSoD for entire time. (it used to go Freeze / BSoD if left unattended for about 30 minutes)



so i guess the ram was the one doing this.


thanks very much, and i think the case is solved.


- peter.

 

Glad u got it sorted out
As for ram we recommend running all sticks of same kind and same size if you r going to upgrade ram don't use old ram with new ram