Really could use some help with the following issue:
for four days now KasperskyAV has been crashing around 60-70% complete scan. It doesnt even freeze, just closes out, and I get an appcrash window.
Problem signature:
Problem Event Name: APPCRASH
Application Name: avp.exe
Application Version: 8.0.0.521
Application Timestamp: 4a5e233a
Fault Module Name: avs.ppl
Fault Module Version: 8.0.0.516
Fault Module Timestamp: 498857ec
Exception Code: c0000005
Exception Offset: 00012315
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have already tried the complete remove/reinstall, to no avail.
Some help would be greatly appreciated.
Thanks!
Jason
for four days now KasperskyAV has been crashing around 60-70% complete scan. It doesnt even freeze, just closes out, and I get an appcrash window.
Problem signature:
Problem Event Name: APPCRASH
Application Name: avp.exe
Application Version: 8.0.0.521
Application Timestamp: 4a5e233a
Fault Module Name: avs.ppl
Fault Module Version: 8.0.0.516
Fault Module Timestamp: 498857ec
Exception Code: c0000005
Exception Offset: 00012315
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have already tried the complete remove/reinstall, to no avail.
Some help would be greatly appreciated.
Thanks!
Jason