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I get BSOD's every time i play games.

This is a discussion on I get BSOD's every time i play games. within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Well time to cry in the corner. It still is having blue screens. What now?


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Old 06-30-2013, 05:45 PM   #61
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Well time to cry in the corner. It still is having blue screens. What now?

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Old 06-30-2013, 06:28 PM   #62
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Attach the latest dump only, please.

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Old 06-30-2013, 06:30 PM   #63
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Quote:
Originally Posted by PJB View Post
Attach the latest dump only, please.

Regards,

Patrick
Ok here you go.
Attached Files
File Type: zip 063013-21481-01.zip (15.9 KB, 2 views)
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Old 06-30-2013, 07:12 PM   #64
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MEMORY_MANAGEMENT (1a) bugcheck, this indicates a severe memory memory management error occurred. The important thing in 1A bugchecks is the 1st parameter as it identifies the violation:

Code:
Arg1: 0000000000003451
0x3541 means that the PTEs of an outswapped kernel thread stack are corrupt.

It appears you memory may be damaged. You said you ran Memtest some time ago, but it's very important you run it again to be sure. Clear the CMOS or load default BIOS settings and then run Memtest:

Memtest86+:



Quote:
Download Memtest86+ here:
Quote:



http://www.memtest.org/



Which should I download?



You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).



How Memtest works:



Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.



The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.



Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.



Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.



This information, if available to the program, can be displayed via a menu option.



Any other questions, they can most likely be answered by reading this great guide here:



http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

Regards,

Patrick
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Old 07-01-2013, 07:59 AM   #65
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Ok I'm at 9 passes right now and no errors. Should I let it continue?
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Old 07-01-2013, 09:18 AM   #66
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No 9 passes is enough.

You are using Memtest86+ and not Windows memory test or the older Memtest86 correct?

What is the brand and model of the new hard drive?
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Old 07-01-2013, 09:43 AM   #67
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Yes I was using memtest86+
Anyways this is my hard drive.
Western digital

wdc wd5000bpvt-00hxzt3
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Old 07-01-2013, 12:07 PM   #68
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Rerun the WD diagnostics, occasionally a bad drive controller on the motherboard will cause the diag to fail just like drive.
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Old 07-01-2013, 02:39 PM   #69
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Quote:
Originally Posted by Wrench97 View Post
Rerun the WD diagnostics, occasionally a bad drive controller on the motherboard will cause the diag to fail just like drive.
Well, I did the diagnostics, and it passed. What's your next instruction?
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Old 07-01-2013, 06:47 PM   #70
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Well as I was waiting for Bruce to reply, I decided to get verifier enabled and make my computer create a crash dump. I don't if this will help, but it might tell you something.
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File Type: zip 070113-21808-01.zip (16.9 KB, 3 views)
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Old 07-01-2013, 08:14 PM   #71
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Hi,

The latest attached dump is a VIDEO_DXGKRNL_FATAL_ERROR (113) bugcheck. Essentially the DirectX kernel detected a violation and resulted in a condition that the kernel could no longer process. Can be caused by video drivers, video hardware, etc.

Unfortunately, there's not much we can extract from this dump in regards to what faulted dxgkrnl.sys.

We haven't run any video diagnostics, so I am going to recommend that to do aside from Bruce's diagnostics:

Furmark:
Quote:
FurMark Video Stress Test - free from here: http://www.ozone3d.net/benchmarks/fur/
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test (Looks like it's "BURN-IN test" now)
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Regards,

Patrick
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Old 07-01-2013, 08:44 PM   #72
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Well I'm not sure if i followed the instructions right. It was a bit unclear. But I put it in fullscreen, adjusted it to my screen resolution, and about 2 minutes into the test, I got a BSOD.
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Old 07-01-2013, 09:31 PM   #73
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Okay, this is good. Well, it's not good (haha), but we now know we have ruled it down to a few things here:

1. Drivers (video card) - If on latest drivers, uninstall and install to a few previous version(s) to ensure it's not a video card driver issue.

2. Video card itself

3. Power Supply (not supplying enough power, generally being unstable, etc). If you have a multi meter, you can test its voltages. Or you can look in the BIOS. I am sure Bruce can provide further instructions here if he happens to pass by in regards to testing the PSU.

Regards,

Patrick
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Old 07-01-2013, 09:39 PM   #74
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Ok well I guess I can rule out the first step. Before I started posting about my issue, I've tried installing and uninstalling and all there is to it, for my video card. (Which is an Intel(R) HD Graphics 3000(and yes it's not great for gaming)) I guess we should just wait for what Bruce has to say, unless you want me to do anything.


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Jamie(thats my name :) )
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Old 07-02-2013, 12:17 AM   #75
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Did the bsod during the video test leave a dump file?

Is there any warranty left on the laptop?
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Old 07-02-2013, 09:11 AM   #76
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Quote:
Originally Posted by Wrench97 View Post

Is there any warranty left on the laptop?
I'm not sure, I'll have to find out from my father, but my guess is no. And yes there's a crash dump.
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File Type: zip 070113-24913-01.zip (19.7 KB, 2 views)
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Old 07-02-2013, 09:39 AM   #77
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I just noticed Win 7 Service Pack 1 is not installed have you reinstalled Windows, or having trouble installing updates?

Try installing SP1 and the rest of the MS updates, driver updates and service packs go hand in hand.



Code:
Debug session time: Mon Jul  1 23:36:12.067 2013 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\070113-24913-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 1:56:32.066
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by : memory_corruption
BugCheck A, {80, 2, 1, fffff80002886130}
Bugcheck code 0000000A
Arguments: 
Arg1: 0000000000000080, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002886130, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT_LARGE
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Old 07-02-2013, 11:12 AM   #78
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Ok i have installed truck tons of updates including service pack 1. What now?
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Old 07-02-2013, 01:34 PM   #79
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Use it, I'm thinking it may be a failing motherboard but there really is no test for that other then to eliminate every other possibility.
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Old 07-02-2013, 01:40 PM   #80
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Quote:
Originally Posted by Wrench97 View Post
Use it, I'm thinking it may be a failing motherboard but there really is no test for that other then to eliminate every other possibility.
Sadly it probably isn't the motherboard, because before I've been posting on these forums, I sent my laptop to my local computer repair store. They thought it was the motherboard that was causing the BSOD's(turns out my motherboard did need a repair, but that was for another reason issue).So that rules out the motherboard.

Also USE what?

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