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HP G7000 Notebook runs slow always hangs

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Old 03-31-2011, 11:15 AM   #1
Registered Member
 
Join Date: Mar 2011
Posts: 6
OS: Vista



Hi, I am a long suffering HP user fed up with a notebook that always hangs and crashes (2 years worth). Its also really slow and i've noticed its running over 30 processes and i 've no idea what they all are, it seems too many! I have tried cleaning up registry and updated security to Norton 360 v5. It's a little better but I'm worried the crashes and processes are linked. Is it a OS or malware problem?

I did a DDS scan which is below and the attach.zip is , well, attached. Any ideas would be really welcome.
Code:
DDS (Ver_11-03-05.01) - NTFSx86  
Run by Administrator at 10:15:25.14 on 31/03/2011
Internet Explorer: 8.0.6001.19019
Microsoftฎ Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.2037.837 [GMT 1:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton 360\Engine\5.0.0.125\ccSvcHst.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton 360\Engine\5.0.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools Security\BDT\FGuard.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\iPod\bin\iPodService.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\LogonUI.exe
C:\Program Files\Norton 360\Engine\5.0.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools Security\BDT\FGuard.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Administrator\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=HP&pf=laptop
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=HP&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=HP&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: MapNeto 1 Toolbar: {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - c:\program files\mapneto_1\prxtbMap0.dll
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll
mURLSearchHooks: MapNeto 1 Toolbar: {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - c:\program files\mapneto_1\prxtbMap0.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: MapNeto 1 Toolbar: {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - c:\program files\mapneto_1\prxtbMap0.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.0.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.0.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: MapNeto 1 Toolbar: {1e7e4de1-5ef4-4baa-9250-c26258dc499a} - c:\program files\mapneto_1\prxtbMap0.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.0.0.125\coIEPlg.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe"  /autorun
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PCTools FGuard] c:\program files\pc tools security\bdt\FGuard.exe
mRun: [SSDMonitor] c:\program files\common files\pc tools\smonitor\SSDMonitor.exe
StartupFolder: c:\users\admini~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0500000.07d\SymDS.sys [2011-3-23 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0500000.07d\SymEFA.sys [2011-3-23 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-2-25 800376]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20110330.001\IDSvix86.sys [2011-3-31 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0500000.07d\Ironx86.sys [2011-3-23 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0500000.07d\symtdiv.sys [2011-3-23 330360]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\pc tools security\bdt\BDTUpdateService.exe [2011-3-6 247760]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-18 21504]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.0.0.125\ccSvcHst.exe [2011-3-23 130000]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2011-3-23 632792]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-3-24 102448]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-6-18 16896]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1ca2741e2474700;Google Update Service (gupdate1ca2741e2474700);c:\program files\google\update\GoogleUpdate.exe [2009-8-27 133104]
S3 PIXMCV;Victor Communication PIX-MCV Driver;c:\windows\system32\drivers\pixmcvc.sys [2004-6-3 33792]
S3 PIXMCVA;Victor PIX-MCV Audio Capture;c:\windows\system32\drivers\pixmcva.sys [2004-3-20 38144]
S3 PIXMCVV;Victor PIX-MCV Video Capture;c:\windows\system32\drivers\pixmcvv.sys [2004-3-27 32768]
S3 ThreatFire;ThreatFire;c:\program files\pc tools security\tfengine\tfservice.exe service --> c:\program files\pc tools security\tfengine\TFService.exe service [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-03-24 20:59:39	797696	----a-w-	c:\windows\system32\FntCache.dll
2011-03-24 20:59:39	288768	----a-w-	c:\windows\system32\XpsGdiConverter.dll
2011-03-24 20:59:39	1068544	----a-w-	c:\windows\system32\DWrite.dll
2011-03-23 22:53:00	26600	----a-w-	c:\windows\system32\drivers\GEARAspiWDM.sys
2011-03-23 22:52:45	126512	----a-w-	c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-23 22:52:44	--------	d-----w-	c:\program files\Symantec
2011-03-23 22:52:17	652336	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\SymEFA.sys
2011-03-23 22:52:17	509560	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\srtsp.sys
2011-03-23 22:52:17	50168	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\srtspx.sys
2011-03-23 22:52:17	340016	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\SymDS.sys
2011-03-23 22:52:17	330360	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\symtdiv.sys
2011-03-23 22:52:17	295032	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\symnets.sys
2011-03-23 22:52:17	136312	----a-r-	c:\windows\system32\drivers\n360\0500000.07d\Ironx86.sys
2011-03-23 22:52:05	--------	d-----w-	c:\windows\system32\drivers\n360\0500000.07D
2011-03-23 22:52:05	--------	d-----w-	c:\windows\system32\drivers\N360
2011-03-23 22:52:04	--------	d-----w-	c:\program files\Norton 360
2011-03-23 22:47:04	--------	d-----w-	c:\users\admini~1\appdata\roaming\Registry Mechanic
2011-03-23 22:38:40	--------	d-----w-	c:\program files\NortonInstaller
2011-03-23 22:00:19	--------	d-----w-	c:\users\admini~1\appdata\local\Conduit
2011-03-23 21:51:15	880640	----a-w-	c:\windows\system32\UniBox10.ocx
2011-03-23 21:51:15	506368	----a-w-	c:\windows\system32\msxml.dll
2011-03-23 21:51:15	37336	----a-w-	c:\windows\system32\CleanMFT32.exe
2011-03-23 21:51:15	212992	----a-w-	c:\windows\system32\UniBoxVB12.ocx
2011-03-23 21:51:15	1101824	----a-w-	c:\windows\system32\UniBox210.ocx
2011-03-22 07:35:19	5943120	----a-w-	c:\progra~2\microsoft\windows defender\definition updates\{14089037-68fa-436a-ac27-e4d14b010257}\mpengine.dll
2011-03-09 20:49:07	429056	----a-w-	c:\windows\system32\EncDec.dll
2011-03-09 20:49:07	322560	----a-w-	c:\windows\system32\sbe.dll
2011-03-09 20:49:06	177664	----a-w-	c:\windows\system32\mpg2splt.ax
2011-03-09 20:49:06	153088	----a-w-	c:\windows\system32\sbeio.dll
2011-03-09 20:49:05	2067968	----a-w-	c:\windows\system32\mstscax.dll
2011-03-09 20:49:04	677888	----a-w-	c:\windows\system32\mstsc.exe
2011-03-06 21:52:33	--------	d-----w-	c:\users\admini~1\appdata\local\Seven Zip
2011-03-06 17:50:55	--------	d-----w-	c:\users\admini~1\appdata\local\Threat Expert
2011-03-06 16:48:19	--------	d-----w-	c:\users\admini~1\appdata\roaming\PCToolsFirewallPlus
2011-03-06 16:48:14	--------	d-----w-	c:\users\admini~1\appdata\roaming\Spam Monitor
2011-03-06 16:43:30	767952	----a-w-	c:\windows\BDTSupport.dll0309.old
2011-03-06 16:43:30	767952	----a-w-	c:\windows\BDTSupport.dll
2011-03-06 16:43:30	2000848	----a-w-	c:\windows\PCTBDCore.dll0309.old
2011-03-06 16:43:30	2000848	----a-w-	c:\windows\PCTBDCore.dll
2011-03-06 16:43:30	149456	----a-w-	c:\windows\SGDetectionTool.dll0309.old
2011-03-06 16:43:30	149456	----a-w-	c:\windows\SGDetectionTool.dll
2011-03-06 16:43:29	1533904	----a-w-	c:\windows\PCTBDRes.dll
2011-03-06 16:34:34	--------	d-----w-	c:\program files\PC Tools Security
2011-03-06 16:34:34	--------	d-----w-	c:\program files\common files\PC Tools
2011-03-06 16:28:54	--------	d-----w-	c:\progra~2\PC Tools
2011-03-01 22:50:27	27136	----a-w-	c:\windows\system32\drivers\RimSerial.sys
2011-03-01 22:46:22	445008	----a-w-	c:\windows\system32\drivers\Wdf01000.sys
2011-03-01 22:46:22	38480	----a-w-	c:\windows\system32\drivers\WdfLdr.sys
2011-03-01 22:44:31	--------	d-----w-	c:\progra~2\Research In Motion
.
==================== Find3M  ====================
.
2011-03-23 22:00:23	0	----a-w-	c:\windows\system32\ConduitEngine.tmp
2011-02-02 17:11:20	222080	------w-	c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16	478720	----a-w-	c:\windows\system32\dxgi.dll
2011-01-20 16:08:06	219648	----a-w-	c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06	189952	----a-w-	c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06	160768	----a-w-	c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06	1029120	----a-w-	c:\windows\system32\d3d10.dll
2011-01-20 16:07:58	37376	----a-w-	c:\windows\system32\cdd.dll
2011-01-20 16:07:42	258048	----a-w-	c:\windows\system32\winspool.drv
2011-01-20 16:07:16	586240	----a-w-	c:\windows\system32\stobject.dll
2011-01-20 16:06:38	2873344	----a-w-	c:\windows\system32\mf.dll
2011-01-20 16:06:35	26112	----a-w-	c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54	98816	----a-w-	c:\windows\system32\mfps.dll
2011-01-20 16:04:54	209920	----a-w-	c:\windows\system32\mfplat.dll
2011-01-20 14:28:38	1554432	----a-w-	c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50	876032	----a-w-	c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30	667648	----a-w-	c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25	847360	----a-w-	c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26	135680	----a-w-	c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10	979456	----a-w-	c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39	357376	----a-w-	c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03	302592	----a-w-	c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03	261632	----a-w-	c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46	1172480	----a-w-	c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34	486400	----a-w-	c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51	683008	----a-w-	c:\windows\system32\d2d1.dll
2011-01-08 08:47:50	34304	----a-w-	c:\windows\system32\atmlib.dll
2011-01-08 06:28:49	292352	----a-w-	c:\windows\system32\atmfd.dll
2010-12-31 13:57:01	2039808	----a-w-	c:\windows\system32\win32k.sys
.
============= FINISH: 10:17:02.95 ===============
Attached Files
File Type: zip Attach.zip (2.0 KB, 12 views)

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Old 03-31-2011, 12:39 PM   #2
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Join Date: Mar 2011
Posts: 757
OS: Win 7 Home Premium x64



Please upload a report as I cannot do anything with that document you attached.

http://www.techsupportforum.com/foru...ta-452654.html

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Please do not PM me for support. You may PM me if I have not responded to your thread in 48 hours. Thanks

If you are posting for BSOD help, make sure you upload a jcgriff2 report.

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista
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Old 04-01-2011, 01:52 PM   #3
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Join Date: Mar 2011
Posts: 6
OS: Vista



Hi, Take two!
I have run the reports requested for my G7000 Notebook that has been locking and hanging for a long time. Seems to run slow too. I noticed it runs over 30 processes. Any ideas?

Questions answered as follows:

OS - is Vista
ท x86 32-bit operating system
ท What was original installed OS on system? = Vista
ท Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Pre-installed
ท Age of system (hardware) - 2008
ท Age of OS installation - have you re-installed the OS? No its pre-installed
ท CPU = Intel Pentium Dual CPU T2370 @1.73 Ghz 1.73 Ghz
ท Video Card = Mobile Intel 965 Express Chipset family
ท MotherBoard = Not sure
ท Power Supply - brand & wattage = not sure
ท System Manufacturer = HP
ท Exact model number (if laptop, check label on bottom) = HP G7065 EM

Thanks for your help

Issi
Attached Files
File Type: zip Perfmon.zip (138.2 KB, 2 views)
File Type: zip Windows7_Vista_jcgriff2.zip (4.38 MB, 12 views)
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Old 04-14-2011, 01:11 AM   #4
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Join Date: Mar 2011
Posts: 6
OS: Vista



Just wondered whether the reports I loaded would help diagnose the hang and lock up issues my Hp G7000 is having?
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Old 04-14-2011, 04:38 AM   #5
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Join Date: Mar 2011
Posts: 757
OS: Win 7 Home Premium x64



You have some major memory corruption going on. Please run these tests and report back the results

1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - CPU - Stress Test with Prime95 - Windows 7 Forums


Code:
Event[955]:
  Log Name: System
  Source: Application Popup
  Date: 2011-03-26T11:32:11.054
  Event ID: 1801
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LisaLaptop
  Description: 
The hardware has reported an uncorrectable memory error.
BSOD BUGCHECK SUMMARY
Code:

Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Mon Feb  7 15:53:20.556 2011 (UTC - 4:00)
System Uptime: 2 days 10:48:01.440
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_888a
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Feb  2 22:25:18.769 2011 (UTC - 4:00)
System Uptime: 0 days 8:43:34.180
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000000A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Jan 27 05:59:10.060 2011 (UTC - 4:00)
System Uptime: 0 days 12:56:10.226
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000004E
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Jan 26 15:13:43.541 2011 (UTC - 4:00)
System Uptime: 0 days 21:03:28.226
Probably caused by : luafv.sys ( luafv!FindNodeOrParent+33 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  0x8E_luafv!FindNodeOrParent+33
Bugcheck code 1000008E
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Tue Jan 11 17:43:45.645 2011 (UTC - 4:00)
System Uptime: 2 days 9:44:54.896
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_4000
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Jan  9 07:57:55.701 2011 (UTC - 4:00)
System Uptime: 1 days 12:03:02.947
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+896bf )
BUGCHECK_STR:  0x1a_888a
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
FAILURE_BUCKET_ID:  0x1a_888a_dxgkrnl+896bf
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Jan  6 14:11:40.463 2011 (UTC - 4:00)
System Uptime: 1 days 1:40:36.039
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_888a
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Mon Jan  3 08:51:36.487 2011 (UTC - 4:00)
System Uptime: 0 days 0:39:44.367
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Jan  2 16:29:10.861 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:07.580
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by : SYMEVENT.SYS ( SYMEVENT+14559 )
BUGCHECK_STR:  0x1a_4000
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  0x1a_4000_SYMEVENT+14559
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Dec 30 17:11:43.561 2010 (UTC - 4:00)
System Uptime: 0 days 2:19:32.489
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000000A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 13:08:41.202 2010 (UTC - 4:00)
System Uptime: 0 days 4:08:00.731
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000000A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Dec 24 14:19:01.610 2010 (UTC - 4:00)
System Uptime: 0 days 0:59:47.532
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Dec 24 07:31:21.543 2010 (UTC - 4:00)
System Uptime: 0 days 12:35:23.165
Probably caused by : USBSTOR.SYS
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_USBSTOR.SYS
Bugcheck code 0000009F
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Dec 23 10:36:01.072 2010 (UTC - 4:00)
System Uptime: 0 days 5:27:12.839
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_888a
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Dec 22 18:58:16.232 2010 (UTC - 4:00)
System Uptime: 0 days 22:50:23.988
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_888a
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Dec 18 16:10:35.120 2010 (UTC - 4:00)
System Uptime: 0 days 10:06:25.781
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+896bf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PhotoScreensave
FAILURE_BUCKET_ID:  0xA_dxgkrnl+896bf
Bugcheck code 0000000A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Dec 16 11:01:35.949 2010 (UTC - 4:00)
System Uptime: 1 days 11:31:25.506
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+8ab2b )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
FAILURE_BUCKET_ID:  0x1a_41790_dxgkrnl+8ab2b
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Dec 11 15:49:44.214 2010 (UTC - 4:00)
System Uptime: 0 days 7:30:05.491
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_888a
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Dec  8 03:21:31.653 2010 (UTC - 4:00)
System Uptime: 0 days 13:02:19.896
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000001A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Tue Dec  7 11:27:25.096 2010 (UTC - 4:00)
System Uptime: 0 days 13:06:08.882
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000004E
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec  6 15:05:52.116 2010 (UTC - 4:00)
System Uptime: 0 days 10:11:45.269
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  PhotoScreensave
Bugcheck code 0000000A
BiosVersion = F.34
BiosReleaseDate = 09/25/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G7000 Notebook PC
MaxSpeed:     1730
CurrentSpeed: 1729
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Code:
8068a000 806d0000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
8e098000 8e0e0000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
8d5af000 8d5db000   Apfiltr  Apfiltr.sys  Sat Sep 29 06:07:59 2007 (46FE23FF)
87cca000 87cd2000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
87cd2000 87cf0000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
8d400000 8d525000   athr     athr.sys     Sun Sep 06 01:25:32 2009 (4AA347CC)
8071a000 80724000   BATTC    BATTC.SYS    Sat Jan 19 00:32:45 2008 (47918B7D)
8dfcd000 8dfd4000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
8fc07000 8fcb3000   BHDrvx86 BHDrvx86.sys Mon Nov 15 17:35:02 2010 (4CE1B596)
80494000 8049c000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
ae48e000 ae4a7000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
8e1b9000 8e1c5c00   BrSerIf  BrSerIf.sys  Thu Jan 22 23:59:04 2009 (49794E98)
8e1b6000 8e1b8e80   BrUsbSer BrUsbSer.sys Sat Sep 02 20:53:37 2006 (44FA2791)
8f53f000 8f5be000   ccHPx86  ccHPx86.sys  Fri Feb 05 15:57:22 2010 (4B6C8632)
9a2a0000 9a2ae000   cdd      cdd.dll      Thu Sep 24 21:27:02 2009 (4ABC1C66)
bc364000 bc37a000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
87fe2000 87ffa000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
8d8e9000 8d91f000   CHDRT32  CHDRT32.sys  Wed Feb 27 17:26:01 2008 (47C5E379)
804dd000 805bd000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
8839c000 883bd000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
8049c000 804dd000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
883f6000 883f9780   CmBatt   CmBatt.sys   Sat Jan 19 00:32:47 2008 (47918B7F)
80717000 80719900   compbatt compbatt.sys Sat Jan 19 00:32:47 2008 (47918B7F)
883fa000 883fc400   cpqbttn  cpqbttn.sys  Wed Feb 24 11:47:50 2010 (4B855836)
8fcfc000 8fd09000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
883bd000 883c6000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
8f528000 8f53f000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
8838b000 8839c000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
8d94c000 8d971000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
8fd09000 8fdd1000   dump_iaStor dump_iaStor.sys Sun Sep 30 01:20:12 2007 (46FF320C)
8fdd1000 8fddb000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
8d2bb000 8d35c000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
88364000 8838b000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
8f4ad000 8f50b000   eeCtrl   eeCtrl.sys   Fri May 21 17:44:53 2010 (4BF6FED5)
8f50b000 8f528000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:53 2010 (4BF6FED5)
8fcd4000 8fcfc000   fastfat  fastfat.SYS  Sat Apr 11 00:13:52 2009 (49E01900)
87d81000 87d91000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
87cf9000 87d2b000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
8dfbd000 8dfc6000   Fs_Rec   Fs_Rec.SYS   unavailable (00000000)
880f3000 8810e000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
8d5e9000 8d5ee280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82212000 82245000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8d368000 8d3f5000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
881d6000 881e6000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
881e6000 881ec380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
8d59f000 8d5a3180   HpqKbFiltr HpqKbFiltr.sys Mon Jun 18 18:12:03 2007 (46770333)
8df08000 8dfbd000   HSX_CNXT HSX_CNXT.sys Thu Nov 01 20:46:56 2007 (472A7380)
8de05000 8df08000   HSX_DPV  HSX_DPV.sys  Thu Nov 01 20:50:39 2007 (472A745F)
8d971000 8d9af000   HSXHWAZL HSXHWAZL.sys Thu Nov 01 20:47:51 2007 (472A73B7)
ae404000 ae471000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
8d58c000 8d59f000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
87c02000 87cca000   iaStor   iaStor.sys   Sun Sep 30 01:20:12 2007 (46FF320C)
8f452000 8f4ad000   IDSvix86 IDSvix86.sys Fri Nov 05 17:11:46 2010 (4CD47312)
8cc00000 8d2bb000   igdkmd32 igdkmd32.sys Mon Feb 11 14:36:07 2008 (47B0A3A7)
8077d000 80784000   intelide intelide.sys Sat Jan 19 00:49:42 2008 (47918F76)
883e7000 883f6000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
b0128000 b014e000   ipnat    ipnat.sys    Sat Jan 19 00:56:28 2008 (4791910C)
8e152000 8e171000   Ironx86  Ironx86.SYS  Tue Apr 27 20:47:15 2010 (4BD78593)
8d5a4000 8d5af000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8d89a000 8d8a3000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)
8040c000 80413000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
8d859000 8d883000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
87e00000 87e71000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
8f5d9000 8f5e9000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8f5be000 8f5d9000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
ae5c3000 ae5c4fa0   MASPINT  MASPINT.SYS  Wed Mar 29 04:11:19 2000 (38E1BAA7)
80413000 80483000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 02:23:19 2009 (49E03757)
ae5c5000 ae5c8180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
807e3000 807f0000   modem    modem.sys    Sat Jan 19 00:57:16 2008 (4791913C)
8fddb000 8fdea000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
8d5db000 8d5e6000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
80792000 807a2000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
ae4a7000 ae4bc000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
ae4bc000 ae4dd000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
ae4dd000 ae4fc000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
ae4fc000 ae535000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
ae535000 ae54d000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
87cf0000 87cf9000   msahci   msahci.sys   Thu Nov 02 04:51:36 2006 (4549B198)
8dff0000 8dffb000   Msfs     Msfs.SYS     unavailable (00000000)
806d9000 806e1000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
87dc7000 87df6000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
87f7c000 87fa7000   msrpc    msrpc.sys    unavailable (00000000)
8d883000 8d88d000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
88355000 88364000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
bc34b000 bc35e580   NAVENG   NAVENG.SYS   Mon Dec 13 20:42:27 2010 (4D06CB83)
bc200000 bc34a900   NAVEX15  NAVEX15.SYS  Mon Dec 13 20:51:18 2010 (4D06CD96)
87e71000 87f7c000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
807f0000 807fb000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
8fdf2000 8fdfc000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
805d4000 805f7000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
8d8d8000 8d8e9000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
8e131000 8e13f000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
8e0e0000 8e112000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
87fa7000 87fe2000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
8d9d0000 8d9de000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
8f448000 8f452000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
82245000 825fe000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
88204000 88314000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
8dfc6000 8dfcd000   Null     Null.SYS     unavailable (00000000)
8e1d0000 8e1fa000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)
8e11b000 8e131000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
80708000 80717000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
806e1000 80708000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
80784000 80792000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
b0005000 b00e3000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
8d5e6000 8d5e8680   pfc      pfc.sys      Tue Jun 17 21:39:42 2003 (3EEFC2DE)
8d91f000 8d94c000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
80483000 80494000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
87dbe000 87dc6b80   PxHelp20 PxHelp20.sys Fri Feb 02 16:23:57 2007 (45C3ABED)
8d9de000 8d9e7000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
805bd000 805d4000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
8d808000 8d817000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
8d817000 8d82b000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
8d82b000 8d840000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
8f40c000 8f448000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
8dfe0000 8dfe8000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
8dfe8000 8dff0000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
8d840000 8d846780   RimSerial RimSerial.sys Tue Jan 09 11:52:20 2007 (45A3C844)
8d5f7000 8d5ff000   RootMdm  RootMdm.sys  Sat Jan 19 00:57:14 2008 (4791913A)
8f5e9000 8f5fc000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8d57d000 8d58c000   Rtnicxp  Rtnicxp.sys  Wed Oct 29 04:29:54 2008 (49081F02)
b00e3000 b00ed000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8d5ef000 8d5f7000   serscan  serscan.sys  Sat Jan 19 01:14:10 2008 (47919532)
8e084000 8e098000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
8834d000 88355000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
8810e000 881be000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
b014e000 b01a5000   SRTSP    SRTSP.SYS    Wed Feb 24 18:54:51 2010 (4B85BC4B)
8e1c6000 8e1cf080   SRTSPX   SRTSPX.SYS   Wed Feb 24 18:55:07 2010 (4B85BC5B)
ae575000 ae5c3000   srv      srv.sys      Mon Sep 06 09:45:36 2010 (4C84F080)
ae54d000 ae575000   srv2     srv2.sys     Mon Sep 06 09:45:21 2010 (4C84F071)
ae471000 ae48e000   srvnet   srvnet.sys   Mon Sep 06 09:45:18 2010 (4C84F06E)
807a2000 807e3000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
8d857000 8d858380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
87d2b000 87d81000   SYMDS    SYMDS.SYS    Mon Aug 17 19:34:39 2009 (4A89E90F)
87d91000 87dbe000   SYMEFA   SYMEFA.SYS   Wed Apr 21 17:46:52 2010 (4BCF724C)
8e05f000 8e084000   SYMEVENT SYMEVENT.SYS Thu Aug 13 18:22:41 2009 (4A849231)
8e006000 8e05f000   SYMTDIV  SYMTDIV.SYS  Tue May 04 00:29:10 2010 (4BDFA296)
88009000 880f3000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
b00ed000 b00f9000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
8d3f5000 8d400000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
8d9e7000 8d9fd000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
8d847000 8d857000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
9a280000 9a289000   TSDDD    TSDDD.dll    unavailable (00000000)
883de000 883e7000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
883d3000 883de000   tunnel   tunnel.sys   Thu Feb 18 06:28:13 2010 (4B7D244D)
8d88d000 8d89a000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
8e188000 8e19f000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
8e186000 8e187700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
8d56e000 8d57d000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
8d8a3000 8d8d8000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
8d530000 8d56e000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8e19f000 8e1a9000   usbprint usbprint.sys Sat Jan 19 01:14:40 2008 (47919550)
8e1a9000 8e1b6000   usbscan  usbscan.sys  Sat Jan 19 01:14:09 2008 (47919531)
8e171000 8e186000   USBSTOR  USBSTOR.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8d525000 8d530000   usbuhci  usbuhci.sys  Sat Jan 19 00:53:20 2008 (47919050)
8fcb3000 8fcd3b80   usbvideo usbvideo.sys Sat Jan 19 00:53:38 2008 (47919062)
8dfd4000 8dfe0000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
8d9af000 8d9d0000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
80724000 80733000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
80733000 8077d000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
88314000 8834d000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
8e13f000 8e152000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8d35c000 8d368000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
80601000 8067d000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
8067d000 8068a000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
9a060000 9a263000   win32k   win32k.sys   Mon Oct 18 09:31:09 2010 (4CBC4C1D)
881ed000 881f6000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
806d0000 806d9000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
8e112000 8e11b000   ws2ifsl  ws2ifsl.sys  Sat Jan 19 00:56:49 2008 (47919121)
bc37a000 bc384000   WSDPrint WSDPrint.sys Sat Jan 19 01:14:59 2008 (47919563)
b0116000 b0128000   WUDFPf   WUDFPf.sys   Sat Jan 19 00:52:49 2008 (47919031)
b0101000 b0115580   WUDFRd   WUDFRd.sys   Sat Jan 19 00:53:04 2008 (47919040)
b00f9000 b0101000   xaudio   xaudio.sys   Thu Oct 18 18:36:53 2007 (4717E005)

Unloaded modules:
bc34b000 bc35f000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
bc200000 bc34b000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0014B000
bc37a000 bc384000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
bc34b000 bc35f000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
bc200000 bc34b000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0014B000
bc37a000 bc384000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
bc34b000 bc35f000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
bc200000 bc34b000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0014B000
bc350000 bc364000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
bc205000 bc350000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0014B000
8fdea000 8fdf2000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
883c6000 883d3000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8810e000 881d6000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000C8000
__________________


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mgorman87 is offline  
Old 04-14-2011, 09:43 AM   #6
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Join Date: Jun 2010
Posts: 2,208
OS: Windows 7 SP1



Along with mgorman's analysis, I see that Naveng.sys is unloading/reloading itself several times. I think your Symantec Antivirus engine is running amok and is consuming resources as a result. You should uninstall it temporarily to see if the problem is remedied. You can confirm at least that the AV engine is disabled by running Autoruns and under drivers tab looking for naveng.sys and navex15.sys. If any of them are present in the list, do not remove them from there. Just mention to us that they're still there.

However, mgorman does have a point with the memory, in that while it may not be causing this particular problem, your RAM may start going bad and will become a problem in the near future if this is the case. Follow his instructions for diagnosing the issue, especially the memtest part.
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Old 04-17-2011, 01:23 PM   #7
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Join Date: Mar 2011
Posts: 6
OS: Vista



Thanks to you both.
I have attempted to run the memtest 3 times but the laptop crashes each time before it completes 1 pass. I will try again. I have run the three torture tests, each for several hours with no failure. Test results are attached.

Re. Symantec "running amoc" do i uninstall the entire Norton 360 or just a component of it?

Issi
Attached Files
File Type: doc Torture Test 1.doc (98.5 KB, 7 views)
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Old 04-18-2011, 06:50 AM   #8
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Posts: 2,208
OS: Windows 7 SP1



You made sure to run memtest86+ right? There's two versions of memtest, so make sure you're using the 86+ version since it's more compatible with newer hardware.

If you are running memtest86+, then you are running it outside Windows (restart, run before Windows startup)? I can't see how you can run it inside Windows, but if you are running it outside, then explain what you mean by your laptop crashing when it attempts to run.
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Old 04-19-2011, 12:06 AM   #9
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Join Date: Mar 2011
Posts: 6
OS: Vista



Hi VirGnarus
I ran memtest 86+ direct from the flash drive on start up, not from windows. In total I ran the test 5 times. It would run for between 5 and 8 minutes before the laptop turned itself off completely. In the time it ran it detected approx 200 errors on the first pass, which it never completed.

Incidentally yesterday the laptop crashed and just prior displayed a blue screen of text which referred to a "memory management" issue.

Issi
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Old 04-19-2011, 06:23 AM   #10
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Join Date: Jun 2010
Posts: 2,208
OS: Windows 7 SP1



Well it's evident you got hardware troubles, but as to what it is I'm not entirely sure. The only thing I can see that could explain the laptop turning itself off as opposed to restarting is a power, motherboard of cpu issue, either of which are typically irreplaceable in a laptop chassis (the cpu probably is).

It may be the oddball case of overheating, though I doubt it given that memtest hardly uses the cpu. Still, it's free to open the thing and determine if there's a bunch of dust cluttered inside.

In any case, it just sounds like the ole laptop is about to meet the trash bin. You can try coughing up some dough to purchase some replacement memory, since that's your cheapest and only available option right now (aside from the cleaning). However, while the memtest problem suspects potential memory issues, the system turning off completely does not.
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Old 04-24-2011, 01:26 AM   #11
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Thanks for your help - I appreciate it.

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