This is a discussion on Help! My Hard Drive is full of hidden junk!! within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. According to my Computer, I have used up about 80% of my hard drive. However, when I look at what
According to my Computer, I have used up about 80% of my hard drive. However, when I look at what I have on my computer it accounts for a little over on third of the space. I ran my Lenovo ThinkVantage Toolbox Drive Space Manager and it was not able to scan 48.84% of my hard drive! Showing "files left unscanned due to access restrictions" Here's what it was able to scan: Pictures, music/audio, video, documents, web files, compressed, free space and other (not sure what the "Other" is). How do I grant access to these files so I can free up the rest of my hard drive? Please help! Thanks.
Thanks for offering to help! I followed the directions for system restore files and that did not make much of a dent. Then I tried to run chkdsk /r and and got this message "Access Denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode" How do I enter an elevated mode? It seems no matter what I do I am only affecting the less than half of what's on my computer the other seems to be restricted or hidden??
Okay, I was able to run the chkdsk command however, that did not made any dent at all. Now, without me putting anything more on my computer (not even a document) I have lost more space! When I run the Lenovo ThinkVantage Toolbox Drive Space Manager it now shows 58% of my hard disk was not scanned due to "access restrictions" It appears that I am only able to use less than half of my hard drive space capacity! How do I allow access to these unknown files so I can go through them and either delete or save to external space?
Team Manager, Microsoft Support Microsoft MVP BSOD Kernel Dump Expert
Join Date: Sep 2007
Location: BSOD CENTRAL
OS: Windows 8.1, 7 + Windbg :)
You're using 33.9 GB for system restore.
That's 14.6% of c: drive, which is perfect.
What's not perfect is seeing 46GB+ in the users folder, unless you have a ton of pics, movies, mail etc... and know about it. Also I saw "My Music" and others in the c:\ root - which do not belong there.
Run this -
START | type cmd.exe into the start search box | right-click on cmd.exe above under programs - select run as admin. Then paste the following and press enter -
dir /a /q c:\ > "%temp%\0" & tree c:\ /a >> "%temp%\0" & start notepad "%temp%\0"
It will take 10-20 seconds to run, so don't be concerned if the cmd/DOS screen appears to be hanging. A notepad will open with the results. SAVE it and attach to next post.