Hello, I made another forum here that was for games crashing. I was told to post my BSOD dump and system health report so here it is.
Bit of back story is that when I play any pc game they crash. Only the game crashes, no BSOD or anything, it will just freeze then say the game isn't working and I will have to close it.
Hello, sorry about the late reply, I have been nowhere near a pc. I have tried turning off display fusion and the games still crash. The original crashes came before I installed Razer, I installed it in hope that it would help in some way. I have turned off any virtual drives made by Alcohol 120 but I will try disabling it if I can, right now.
Download the "VIA USB 3.0 Driver", "Intel USB 3.0 Driver", and "Atheros LAN driver".
Install all 3 of the above drivers
Next, download and install "Intel Chipset" from this link here.
__ (notes for myself - no further action needed!)___
Code:
Universal Serial Bus (USB) Controller PCI\VEN_1106&DEV_3432&SUBSYS_50071458&REV_03\4&1828E751&0&00E4 The drivers for this device are not installed.
Universal Serial Bus (USB) Controller PCI\VEN_8086&DEV_1E31&SUBSYS_50071458&REV_04\3&11583659&0&A0 The drivers for this device are not installed.
Ethernet Controller PCI\VEN_1969&DEV_1083&SUBSYS_E0001458&REV_C0\4&841E55&0&00E6 The drivers for this device are not installed.
SM Bus Controller PCI\VEN_8086&DEV_1E22&SUBSYS_50011458&REV_04\3&11583659&0&FB The drivers for this device are not installed.
There are traces of Alcohol 120 still in your logs. I'm going to request that we move this topic into another subforum so I can help you with different tools used here.
Please be patient and thanks for your understanding!
Step one and two came up clean so I have not bothered attaching the log. Adwcleaner did not work, I press start and it says it has stopped working. The final two steps logs are attached below.
"Do the games crash if Alcohol 120, DisplayFusion, and Razer related programs are all removed?"
Did you attempt to uninstall those programs? Because of all of them are still in your logs. I'm trying to eliminate possibilities and I think one of these might be the culprit.
Sorry I missed the uninstall part. I will try that and run the tests again. I don't think razer is the problem because I installed it after the problem started but I will uninstall it as well
Once I'm home I will uninstall them.
I use display fusion to continue the task bar onto my second screen. It was more helpful when I was writing reports but I don't use it as much anymore
Ok while I was digging through your logs I found the following:
Code:
FirewallRules: [TCP Query User{7A1779D2-1C45-4FA9-81CF-88882FBC7B30}C:\users\ross\documents\microsoft office pro plus 2013 x64 kms activation\microsoft office pro plus 2013 x64 kms activation.part01\microsoft office pro plus 2013 x64 kms activation\kmsmicro-wo-en\kmsmicro-wo-en\qemu\qemu.exe] => (Allow) C:\users\ross\documents\microsoft office pro plus 2013 x64 kms activation\microsoft office pro plus 2013 x64 kms activation.part01\microsoft office pro plus 2013 x64 kms activation\kmsmicro-wo-en\kmsmicro-wo-en\qemu\qemu.exe
FirewallRules: [UDP Query User{AB0D34D4-C36E-4193-B670-064FD066CCFA}C:\users\ross\documents\microsoft office pro plus 2013 x64 kms activation\microsoft office pro plus 2013 x64 kms activation.part01\microsoft office pro plus 2013 x64 kms activation\kmsmicro-wo-en\kmsmicro-wo-en\qemu\qemu.exe] => (Allow) C:\users\ross\documents\microsoft office pro plus 2013 x64 kms activation\microsoft office pro plus 2013 x64 kms activation.part01\microsoft office pro plus 2013 x64 kms activation\kmsmicro-wo-en\kmsmicro-wo-en\qemu\qemu.exe
You'll have to remove any and all pirated software if you want us to continue helping you as this is our forum policy. Please read below including the link.
You may not ask for assistance with any deemed illegal activities such as but NOT restricted to the following::
software pirating
hacking
password cracking
keystroke recording software
assistance with accessing copyrighted software programs
Leeching on private or public WiFi/Broadband connections
Nope it isn't there. I just needed the install file as I had a my key but it wouldn't work and then got a copy of 2007 from college so as far as I know there is nothing left on my pc from it
I looked at the fixlog and it is saying there are folders where there aren't? Such as the Office 2013 folder which is gone but it still says it is in my documents?
Oops, my bad, I thought I had done that. Another thing is, after uninstalling display fusion, razer and alcohol playing a game was good for much longer then I got the BSOD. Now after running FRST64 fix, the game is crashing like it did before.
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!