Hi,

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8009e2f138
Section       @ fffffa8009e2f2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

[COLOR=Red]Error         : GCACHEL2_ERR_ERR (Proc 3 Bank 6)[/COLOR]
  Status      : 0xbe2000000005110a
  Address     : 0x000000021b5eddc0
  Misc.       : 0x000000d004018086

L2 cache error, specifically on processor #3 and cache bank #6. There's consistency across all dumps, so your friend's CPU is most likely unfortunately faulty.

I also just dump the BIOS info:

  Product                       P8P67 PRO
  BIOS Version                  1502
  Version                       Rev 1.xx

Your friend has the oldest/original revision of the P8P67 Pro series motherboard from Asus. This revision was actually notoriously buggy in that its SATA ports died almost instantly.

In any case, he/she is also on the absolute oldest BIOS version as well. 1502. The latest is 3602.

Update the BIOS ASAP - Motherboards - P8P67 PRO - ASUS

Again, if the BIOS update unfortunately fails, it's a bad CPU.

Regards,

Patrick

 

Thank you very much, I will let him know.

 

OK, so we tried updating the bios but it wouldn't let us, it turns out the B2 revision of his motherboard was recalled by ASUS because of a faulty chipset that caused unrelated issues, so we can't update to the latest bios but we did update to 2303 but sadly he just crashed again mid game. He was overclocking his CPU so I've told him to go back to default for now and see if that stops the crashes.

 

He was overclocking his CPU

Probably the issue, at least hopefully.

Let me know how things go.

Regards,

Patrick

 

He just crashed again without the overclock. I think it might be the game itself though, we ran Intel Burn Test and his CPU passed with no issues.

 

L2 cache error is either board or CPU, and I'm inclined to believe it's the latter. Even if it passes a stress test it really doesn't mean anything. If it's an L2 fault, it can only happen in specific instances.

Regards,

Patrick