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Frequent BSOD on laptop

1K views 10 replies 3 participants last post by  ganjeii 
#1 ·
Dear all my laptop is having BSOD frequently. Please help me to resolve this problem. Thanks in advance

· OS – Windows 7 Professional
· x86 (32-bit)
· What was original installed OS on system? Sam as above
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Yes
· Age of system (hardware) 3 Years
· Age of OS installation - have you re-installed the OS? 3 Years - No

· CPU Intel Celeron B710 1.6GHz
· Video Card Intel
· MotherBoard Dell 01HXXJ
· Power Supply - brand & wattage

· System Manufacturer Dell
· Exact model number (if laptop, check label on bottom)Dell Inspiron 5050

Laptop or Desktop?Laptop
 

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#2 ·
The last 7 are all I/O errors involving the hard drive.

Looks like a Hitachi drive Seatools will be able to test it, follow the instructions here to test the hard drive, making sure to perform the long(extended) test> How to perform a Seagate's Seatools Test | Tech Support Forum

Code:
Debug session time: Tue Apr 22 09:19:53.369 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042214-24429-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:01:47.462
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F4]CRITICAL_OBJECT_TERMINATION (f4)[/url]
Bugcheck code 000000f4
Arguments: 
Arg1: 00000003, Process
Arg2: 875ba618, Terminating object
Arg3: 875ba784, Process image file name
Arg4: 8305fea0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Apr 22 08:27:15.685 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042214-15880-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:02:19.778
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F4]CRITICAL_OBJECT_TERMINATION (f4)[/url]
Bugcheck code 000000f4
Arguments: 
Arg1: 00000003, Process
Arg2: 86da6800, Terminating object
Arg3: 86da696c, Process image file name
Arg4: 83026ea0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Apr 22 03:55:50.839 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042214-76892-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:00:51.932
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F4]CRITICAL_OBJECT_TERMINATION (f4)[/url]
Bugcheck code 000000f4
Arguments: 
Arg1: 00000003, Process
Arg2: 87597b38, Terminating object
Arg3: 87597ca4, Process image file name
Arg4: 83053ea0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Apr 21 17:34:21.783 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042214-16988-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:57:05.876
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Bugcheck code 0000007A
Arguments: 
Arg1: c0577370, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000009d, error status (normally i/o status code)
Arg3: 841c58c0, current process (virtual address for lock type 3, or PTE)
Arg4: aee6e000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009d
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID:  0x7a_c000009d_nt!MiWaitForInPageComplete+302
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Apr 21 10:21:31.427 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042114-14632-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:01:18.520
Probably caused by : hardware_disk
BugCheck 1000007E, {c0000006, 82ea1ff6, 9a877aa8, 9a877680}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Bugcheck code 1000007E
Arguments: 
Arg1: c0000006, The exception code that was not handled
Arg2: 82ea1ff6, The address that the exception occurred at
Arg3: 9a877aa8, Exception Record Address
Arg4: 9a877680, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0x7E_IMAGE_hardware_disk
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Apr 20 12:01:33.071 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042014-15646-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:01:36.163
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F4]CRITICAL_OBJECT_TERMINATION (f4)[/url]
Bugcheck code 000000f4
Arguments: 
Arg1: 00000003, Process
Arg2: 865174c0, Terminating object
Arg3: 8651762c, Process image file name
Arg4: 83057ea0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Apr 20 07:34:44.305 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\042014-16036-01.dmp]
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
System Uptime: 0 days 0:06:42.398
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F4]CRITICAL_OBJECT_TERMINATION (f4)[/url]
Bugcheck code 000000f4
Arguments: 
Arg1: 00000003, Process
Arg2: 863d2530, Terminating object
Arg3: 863d269c, Process image file name
Arg4: 83027ea0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
 
#6 ·
#9 ·
when reboot pc after running verifier it got error with "bprotectex.sys" which is included in "Baidu antivirus". I have uninstalled baidu ran verifier and reboot the pc it does not get "BSOD". Now I will test my laptop for few days. Thanks for help
 
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