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12-22-2011, 10:21 AM
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#1
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Event ID 37 kernel-processor-power
anyone who know solved this problem? i already try update BIOS and Driver, but not solved at all ...
Here's the Event ID :
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 12/22/2011 11:07:40 PM
Event ID: 37
Task Category: (7)
Level: Warning
Keywords:
User: SYSTEM
Computer: Frankz-PC
Description:
The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 11 seconds since the last report.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>37</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>7</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2011-12-22T16:07:40.260156900Z" />
<EventRecordID>40804</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>Frankz-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Group">0</Data>
<Data Name="Number">7</Data>
<Data Name="CapDurationInSeconds">11</Data>
<Data Name="PpcChanges">6</Data>
<Data Name="TpcChanges">0</Data>
<Data Name="PccChanges">0</Data>
</EventData>
</Event>
if ignore it, will damage our System or Hardware?
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12-22-2011, 12:34 PM
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#2
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Tech Hardware Team BSOD Kernel Dump Expert
Join Date: Aug 2010
Location: Washington
Posts: 2,752
OS: Win7 64Bit, Server 2K8 R2, Ubuntu Server 12.4
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Re: Event ID 37 kernel-processor-power
Can you provide information about your computer? make and model
if custom build then list the specs of the parts
Quote:
In Windows, check your Power Options. Make sure that your Power Scheme is set to High Performance, and check that every option is set to “Always On”.
Make sure you have installed all latest drivers and firmware, especially for your motherboard and CPU.
Reboot your computer and go to your BIOS settings. Make sure that your power settings are set to maximum. This differs from computer to computer.
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12-22-2011, 02:25 PM
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#3
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
This is My Laptop Spec:
- Lenovo IdeaPad Y570 (Notebook)
• Intel® Core™ i7-2630QM CPU @ 2.00GHz (8CPUs), ~2.0GHz
• BIOS : InsydehH20 Version 03.60.4147CN25WW(V2.03)
• Memory : 8192MB RAM
• OS : Windows 7 Home Premium 64-bit
• Disk Drive : WDC WD7500BPVT-24HXZT1
• NVIDIA GeForce GT 555M
Driver Version 266.74
my Driver already latest driver, i want too DL Firmware , Mother Board, CPU , but lookslike i can't find it ...
i already search at here, Lenovo Support - Drivers & Downloads
and i don't know how to check my MoBo and CPU, can you teach me how?
Thanks For you Fast Reply  
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12-22-2011, 02:26 PM
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#4
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
Quote:
Originally Posted by loda117
Can you provide information about your computer? make and model
if custom build then list the specs of the parts
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In Windows, check your Power Options. Make sure that your Power Scheme is set to High Performance, and check that every option is set to “Always On”.
Make sure you have installed all latest drivers and firmware, especially for your motherboard and CPU.
Reboot your computer and go to your BIOS settings. Make sure that your power settings are set to maximum. This differs from computer to computer.
at Notebook BIOS can't find that Power Setting right?
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12-22-2011, 04:02 PM
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#5
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Tech Hardware Team BSOD Kernel Dump Expert
Join Date: Aug 2010
Location: Washington
Posts: 2,752
OS: Win7 64Bit, Server 2K8 R2, Ubuntu Server 12.4
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Re: Event ID 37 kernel-processor-power
If you do not have those in BIOS that is fine
as long as the OS is configured you are good
On lenovo's website
make sure to download the chipset
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12-23-2011, 01:40 AM
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#6
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
Quote:
Originally Posted by loda117
If you do not have those in BIOS that is fine
as long as the OS is configured you are good
On lenovo's website
make sure to download the chipset
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chipset i already update, btw what do you mean by as long as the OS is configured you are good? then what can i do to solved it? can't? if ignore it will damaged our system or hardware? like processor ,etc ?
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12-23-2011, 08:51 AM
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#7
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Tech Hardware Team BSOD Kernel Dump Expert
Join Date: Aug 2010
Location: Washington
Posts: 2,752
OS: Win7 64Bit, Server 2K8 R2, Ubuntu Server 12.4
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Re: Event ID 37 kernel-processor-power
Well OEM motherboards usually do not give you lots of options to tweak around with in BIOS
so what i meant was that if your OS is configured for the power to be left on all the time
then you should be good
The problem is one of the processor has locked performance during the wake up
Lets see if the chipset drivers fix that issue
let us know if you get any more BSODs or issues
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12-23-2011, 03:04 PM
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#8
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
Quote:
Originally Posted by loda117
Well OEM motherboards usually do not give you lots of options to tweak around with in BIOS
so what i meant was that if your OS is configured for the power to be left on all the time
then you should be good
The problem is one of the processor has locked performance during the wake up
Lets see if the chipset drivers fix that issue
let us know if you get any more BSODs or issues
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then what should i do? it's annoying that Warning... 
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12-23-2011, 03:57 PM
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#9
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
can tell me how to update my firmware ?
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12-23-2011, 04:00 PM
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#10
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Tech Hardware Team BSOD Kernel Dump Expert
Join Date: Aug 2010
Location: Washington
Posts: 2,752
OS: Win7 64Bit, Server 2K8 R2, Ubuntu Server 12.4
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Re: Event ID 37 kernel-processor-power
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12-24-2011, 05:53 AM
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#11
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
you mean use Windows 7 Home Premium 64bit Disc? , i will try it then... , can you tell me how update motherboard firmware?
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12-24-2011, 05:55 AM
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#12
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
motherboard firmware = BIOS Update? if that i already try it , no use --
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12-24-2011, 09:58 AM
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#13
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Tech Hardware Team BSOD Kernel Dump Expert
Join Date: Aug 2010
Location: Washington
Posts: 2,752
OS: Win7 64Bit, Server 2K8 R2, Ubuntu Server 12.4
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Ya you have already updated ur BIOS
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12-24-2011, 12:11 PM
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#14
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
when i see at my friends pc or laptop , only 300+ Events, when see at my Laptop wow 3000 Event , deppresed annoyed by that warning event id 37
btw that inplace or upgrade , which should i choice? upgrade?
update VGA or Intel Graphic have any hope too solved this problem?
i didn't update my VGA and Intel Graphic yet...
see the jpg, if i try uninstall the intel from device manager, when i scan for hardware change, the processor will install again? if can maybe i will try it...
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12-26-2011, 10:06 AM
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#15
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Registered Member
Join Date: Nov 2011
Posts: 46
OS: Windows 7 Home Premium x64 Service Pack 1
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Re: Event ID 37 kernel-processor-power
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12-27-2011, 09:43 AM
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#16
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Tech Hardware Team BSOD Kernel Dump Expert
Join Date: Aug 2010
Location: Washington
Posts: 2,752
OS: Win7 64Bit, Server 2K8 R2, Ubuntu Server 12.4
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Re: Event ID 37 kernel-processor-power
First lets do this
use driver sweeper to uninstall and get rid of any left over driver files from your system
update all of your drivers including the Chipset
How old is your charger?
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