Tech Support Forum banner
Status
Not open for further replies.

constant random bsod

3.1K views 4 replies 2 participants last post by  jcgriff2  
#1 ·
so this had win 7 on it before my recent windows install (same problem) so i installed another version of windows after a week started happening again
so far ive only got the basics (drivers, browsers) as well as amd gaming evolved (disabled most of the time) and a few games

· OS: Windows 8.1 64-bit
· What was the original installed OS on the system?
· OEM
· Approximate age of system idk about this exact laptop but from what ive read this model was around about 2013
· Approximate age of OS installation (if you know) 1 week
· Have you re-installed the OS yes

CPU: amd A4-5000 (quad core @ 1.5 ghz)
Video Card: amd radeon HD 8330 with 512 mb graphics system memory

System Manufacturer: Acer
Exact model number: aspire E1-522-45004G75Mnkk *

Laptop

* i have added 2gb from my previous laptop as well as the 4gb of ram
they are same type/speed so yeah they are fine
 

Attachments

#3 ·
Hi. . .

One of the 3 dumps names this driver as the probable cause -
Code:
[FONT=Lucida Console][COLOR=red]vbaudio_vmvaio64_win7.sys[/COLOR] Mon Apr 21 05:05:09 2014 (5354DF45)[/FONT]
It needs to be updated, but I don't know what it is exactly. From its name, I assume that it is an audio driver. Check your system manufacturer's support site for driver updates.

Check "Properties" tab in Windows Explorer for additional info.

c:\windows\system32\drivers\vbaudio_vmvaio64_win7.sys

The other 2 dumps remain inconclusive at this time.

Regards. . .

jcgriff2


`

Code:
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041616-17703-01.dmp][/FONT]
[FONT=lucida console]Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 15 14:44:08.360 2016 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 1:17:57.513[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for vbaudio_vmvaio64_win7.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for vbaudio_vmvaio64_win7.sys[/FONT]
[FONT=lucida console]Probably caused by : portcls.sys ( portcls!DispatchDeviceIoControl+147 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x3B[/FONT]
[FONT=lucida console]PROCESS_NAME:  audiodg.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x3B_portcls!DispatchDeviceIoControl[/FONT]
[FONT=lucida console]Bugcheck code 0000003B[/FONT]
[FONT=lucida console]Arguments 00000000`c0000005 fffff802`19acab20 ffffd000`a65a3a80 00000000`00000000[/FONT]
[FONT=lucida console]BiosVersion = V2.05[/FONT]
[FONT=lucida console]BiosReleaseDate = 07/10/2013[/FONT]
[FONT=lucida console]SystemManufacturer = Acer[/FONT]
[FONT=lucida console]SystemProductName = Aspire E1-522[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041616-18390-01.dmp][/FONT]
[FONT=lucida console]Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600[/FONT]
[FONT=lucida console]Debug session time: Fri Apr 15 13:25:14.853 2016 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 17:35:06.239[/FONT]
[FONT=lucida console]Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+15b3f )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x7a_c000009c[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0x7a_c000009c_nt!_??_::FNODOBFM::_string_[/FONT]
[FONT=lucida console]Bugcheck code 0000007A[/FONT]
[FONT=lucida console]Arguments fffff6e0`00108a08 ffffffff`c000009c 00000000`b9d16880 ffffc000`21141b70[/FONT]
[FONT=lucida console]BiosVersion = V2.05[/FONT]
[FONT=lucida console]BiosReleaseDate = 07/10/2013[/FONT]
[FONT=lucida console]SystemManufacturer = Acer[/FONT]
[FONT=lucida console]SystemProductName = Aspire E1-522[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041516-19718-01.dmp][/FONT]
[FONT=lucida console]Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600[/FONT]
[FONT=lucida console]Debug session time: Thu Apr 14 19:49:34.691 2016 (UTC - 4:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 15:51:45.964[/FONT]
[FONT=lucida console]Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+269a )[/FONT]
[FONT=lucida console]PROCESS_NAME:  csrss.exe[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xc000021a_c0000006_csrss.exe_Terminated[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  0xc000021a_c0000006_csrss.exe_Terminated_nt!_??_::OKHAJAOM::_string_[/FONT]
[FONT=lucida console]Bugcheck code C000021A[/FONT]
[FONT=lucida console]Arguments ffffc000`e40ebba0 ffffffff`c0000006 00007ffe`75405cd8 000000db`d3b09c80[/FONT]
[FONT=lucida console]BiosVersion = V2.05[/FONT]
[FONT=lucida console]BiosReleaseDate = 07/10/2013[/FONT]
[FONT=lucida console]SystemManufacturer = Acer[/FONT]
[FONT=lucida console]SystemProductName = Aspire E1-522[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 
#4 · (Edited)
went ahead and removed that driver
it to a pretty nice program (VB-Audio VoiceMeeter )

also yesterday i blue screened 3 times all saying kernel inpage error
cant be ram/hdd both scanned clear so page file perhaps

it only flashed about a second it didnt save the log but it was enough for me to read the error
 
Status
Not open for further replies.
You have insufficient privileges to reply here.