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BSODs while gaming

1K views 18 replies 3 participants last post by  Wrench97 
#1 ·
Hi guys,

I've had long term issues with BSODs when gaming that have cost me a hard drive already, so I figure I should probably work out what the underlying problem is and get that fixed!

In the event that it is helpful, I have them either on load of the client or after a single game of dota 2, semi-frequently in guild wars 2, and I've recently had one for the first time in starcraft 2 (maybe my pc just hates sequels...)

· OS

Windows 7 64 bit, this was also the original OS install.

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?

Full retail version.

· Age of system (hardware)

About 3 years? Give or take.

· Age of OS installation - have you re-installed the OS?

2 months, had to replace hard drive so the install is fresh. Issues persisted on either side of the installation.

· CPU

Pentium Dual-Core CPU E5300 @2.60 GHz

· Video Card

ATI Radeon HD 5670

· MotherBoard

Asus P5QPL-AM

· Power Supply - brand & wattage

Corsair 400W

· System Manufacturer // Model Number

This was a custom bundle deal so I'm not sure if this is relevant since I don't think I know.

====

Thanks in advance, I shall now run the driver verifier and hardware diagnostics tools.
 

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#2 · (Edited)
All the dumps are the same WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred.
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS

Running the error record on the address given shows
The error occurring on Processor 0 Bank 0(numbering always starts at 0 so the first core is core 0)
BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
BUSL0_SRC_ERR_M_NOTIMEOUT_ERR means the processor sent out a read request to L0 cache, and there was a delay in return, could be a cache miss, invalid data in cache or software interfering.

I see you are running the older version of the Asus Ai suite which is a know trouble maker on x64 systems update from the Asus Web site for your motherboard the latest AI suite is from 2011 yours is 2009.
ASACPI.sys Wed May 13 21:25:17 2009 (4A0B72FD)
AsIO.sys Mon Aug 3 03:03:16 2009 (4A768BB4)
AsUpIO.sys Sun Jul 5 22:21:38 2009 (4A515FB2)

I have also seen this with some aftermarket coolers when not mounted correctly are you using the stock Intel cooler or an aftermarket cooler?

Also Windows 7 Kernel Version 7600 tells us you have not upgraded to SP1 please do so driver updates go hand in hand with windows updates.

Code:
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004cc8148
Section       @ fffffa8004cc82d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
  Status      : 0xf200004000000800

Code:
**************************Sat Sep  8 05:16:10.164 2012 (UTC - 4:00)**************************

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\Bsodapps\090812-19749-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02a57000 PsLoadedModuleList = 0xfffff800`02c93e70
Debug session time: Sat Sep  8 05:16:10.164 2012 (UTC - 4:00)
System Uptime: 0 days 1:53:24.974
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004cc8038, f2000040, 800}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> kd: Reading initial command '!analyze -v; !sysinfo cpuspeed;  !sysinfo SMBIOS; lmtsmn; q'
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004cc8038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff800`00ba8a98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

sysinfo: unknown error 80004005
[SMBIOS Data Tables v2.5]
[DMI Version - 0]
[2.0 Calling Convention - No]
[Table Size - 1910 bytes]

[BIOS Information (Type 0) - Length 24 - Handle 0000h]
  Vendor                        American Megatrends Inc.
  BIOS Version                  0416   
  BIOS Starting Address Segment f000
  BIOS Release Date             06/22/2010
  BIOS ROM Size                 100000
  BIOS Characteristics
       04: - ISA Supported
       07: - PCI Supported
       09: - Plug and Play Supported
       10: - APM Supported
       11: - Upgradeable FLASH BIOS
       12: - BIOS Shadowing Supported
       14: - ESCD Supported
       15: - CD-Boot Supported
       16: - Selectable Boot Supported
       17: - BIOS ROM Socketed
       19: - EDD Supported
       23: - 1.2MB Floppy Supported
       24: - 720KB Floppy Supported
       25: - 2.88MB Floppy Supported
       26: - Print Screen Device Supported
       27: - Keyboard Services Supported
       28: - Serial Services Supported
       29: - Printer Services Supported
       30: - CGA/Mono Services Supported
       32: - BIOS Vendor Reserved
  BIOS Characteristic Extensions
       00: - ACPI Supported
       01: - USB Legacy Supported
       04: - LS120-Boot Supported
       05: - ATAPI ZIP-Boot Supported
       08: - BIOS Boot Specification Supported
       10: - Specification Reserved
  BIOS Major Revision           8
  BIOS Minor Revision           14
  EC Firmware Major Revision    255
  EC Firmware Minor Revision    255
[System Information (Type 1) - Length 27 - Handle 0001h]
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
  Version                       System Version
  Serial Number                                     
  UUID                          00000000-0000-0000-0000-000000000000
  Wakeup Type                   Power Switch
  SKUNumber                     To Be Filled By O.E.M.
  Family                        To Be Filled By O.E.M.
[BaseBoard Information (Type 2) - Length 15 - Handle 0002h]
  Manufacturer                  ASUSTeK Computer INC.
  Product                       P5QPL-AM
  Version                       Rev X.0x
  Serial Number                                
  Asset Tag                                           
  Feature Flags                 09h
       -378825016: - h
       -378825064: - 

  Location                      To Be Filled By O.E.M.
  Chassis Handle                0003h
  Board Type                    0ah - Processor/Memory Module
  Number of Child Handles       0
[System Enclosure (Type 3) - Length 21 - Handle 0003h]
  Manufacturer                  Chassis Manufacture
  Chassis Type                  Desktop
  Version                       Chassis Version
  Serial Number                                      
  Asset Tag Number                              
  Bootup State                  Safe
  Power Supply State            Safe
  Thermal State                 Safe
  Security Status               None
  OEM Defined                   1
  Height                        0U
  Number of Power Cords         1
  Number of Contained Elements  0
  Contained Element Size        0
[Processor Information (Type 4) - Length 40 - Handle 0004h]
  Socket Designation            LGA775
  Processor Type                Central Processor
  Processor Family              a3h - Specification Reserved
  Processor Manufacturer        Intel            
  Processor ID                  7a060100fffbebbf
  Processor Version             Pentium(R) Dual-Core CPU E5300 @ 2.60GHz            
  Processor Voltage             8dh - 1.3V
  External Clock                200MHz
  Max Speed                     3800MHz
  Current Speed                 2600MHz
  Status                        Enabled Populated
  Processor Upgrade             Other
  L1 Cache Handle               0005h
  L2 Cache Handle               0006h
  L3 Cache Handle               0007h
  Serial Number                                       
  Asset Tag Number                                    
  Part Number                   To Be Filled By O.E.M.
[Cache Information (Type 7) - Length 19 - Handle 0005h]
  Socket Designation            L1-Cache
  Cache Configuration           0180h - WB Enabled Int NonSocketed L1
  Maximum Cache Size            0040h - 64K
  Installed Size                0040h - 64K
  Supported SRAM Type           0001h - Other 
  Current SRAM Type             0001h - Other 
  Cache Speed                   0ns
  Error Correction Type         ParitySingle-Bit ECC
  System Cache Type             Data
  Associativity                 8-way Set-Associative
[Cache Information (Type 7) - Length 19 - Handle 0006h]
  Socket Designation            L2-Cache
  Cache Configuration           0181h - WB Enabled Int NonSocketed L2
  Maximum Cache Size            0800h - 2048K
  Installed Size                0800h - 2048K
  Supported SRAM Type           0001h - Other 
  Current SRAM Type             0001h - Other 
  Cache Speed                   0ns
  Error Correction Type         Multi-Bit ECC
  System Cache Type             Unified
  Associativity                 8-way Set-Associative
[Cache Information (Type 7) - Length 19 - Handle 0007h]
  Socket Designation            L3-Cache
  Cache Configuration           0302h - Unknown Disabled Int NonSocketed L3
  Maximum Cache Size            0000h - 0K
  Installed Size                0000h - 0K
  Supported SRAM Type           0002h - Unknown 
  Current SRAM Type             0002h - Unknown 
  Cache Speed                   0ns
  Error Correction Type         Unknown
  System Cache Type             Unknown
  Associativity                 Unknown
[Onboard Devices Information (Type 10) - Length 6 - Handle 0025h]
  Number of Devices             1
  01: Type                      Ethernet [enabled]
  01: Description                Onboard Ethernet
[OEM Strings (Type 11) - Length 5 - Handle 0026h]
  Number of Strings             4
   1                            002618BC66FF
   2                            To Be Filled By O.E.M.
   3                            To Be Filled By O.E.M.
   4                            To Be Filled By O.E.M.
[Physical Memory Array (Type 16) - Length 15 - Handle 0029h]
  Location                      03h - SystemBoard/Motherboard
  Use                           03h - System Memory
  Memory Error Correction       03h - None
  Maximum Capacity              8388608KB
  Memory Error Inf Handle       [Not Provided]
  Number of Memory Devices      2
[Memory Array Mapped Address (Type 19) - Length 15 - Handle 002ah]
  Starting Address              00000000h
  Ending Address                003fffffh
  Memory Array Handle           0029h
  Partition Width               04
[Memory Device (Type 17) - Length 27 - Handle 002bh]
  Physical Memory Array Handle  0029h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          2048MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM A1
  Bank Locator                  BANK0
  Memory Type                   13h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         800MHz
  Manufacturer                  Manufacturer0
  Serial Number                        
  Asset Tag Number                          
  Part Number                   PartNum0
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 002ch]
  Starting Address              00000000h
  Ending Address                001fffffh
  Memory Device Handle          002bh
  Mem Array Mapped Adr Handle   002ah
  Partition Row Position        01
  Interleave Position           [None]
  Interleave Data Depth         01
[Memory Device (Type 17) - Length 27 - Handle 002dh]
  Physical Memory Array Handle  0029h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          2048MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM B1
  Bank Locator                  BANK1
  Memory Type                   13h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         800MHz
  Manufacturer                  Manufacturer1
  Serial Number                        
  Asset Tag Number                          
  Part Number                   PartNum1
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 002eh]
  Starting Address              00200000h
  Ending Address                003fffffh
  Memory Device Handle          002dh
  Mem Array Mapped Adr Handle   002ah
  Partition Row Position        01
  Interleave Position           [None]
  Interleave Data Depth         01
start             end                 module name
fffff880`00f0d000 fffff880`00f64000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02cfc000 fffff880`02d85000   afd      afd.sys      Tue Dec 27 22:59:08 2011 (4EFA940C)
fffff880`03b2b000 fffff880`03b41000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00e4d000 fffff880`00e58000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`0481d000 fffff880`04825000   ASACPI   ASACPI.sys   Wed May 13 21:25:17 2009 (4A0B72FD)
fffff880`02cf6000 fffff880`02cfc000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`02cf0000 fffff880`02cf6000   AsUpIO   AsUpIO.sys   Sun Jul 05 22:21:38 2009 (4A515FB2)
fffff880`05f2f000 fffff880`05f3a000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e23000 fffff880`00e4d000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04287000 fffff880`042a2000   AtihdW76 AtihdW76.sys Thu Feb 23 07:30:12 2012 (4F463154)
fffff880`04840000 fffff880`0525b000   atikmdag atikmdag.sys Mon Jun 11 12:59:31 2012 (4FD623F3)
fffff880`03a74000 fffff880`03ad5000   atikmpag atikmpag.sys Mon Jun 11 12:26:14 2012 (4FD61C26)
fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    Fri Feb 18 23:13:38 2011 (4D5F4372)
fffff880`01905000 fffff880`0190c000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`019b1000 fffff880`019c2000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`058fd000 fffff880`0591b000   bowser   bowser.sys   Wed Feb 23 00:15:06 2011 (4D6497DA)
fffff960`00600000 fffff960`00627000   cdd      cdd.dll      Wed Jan 26 01:31:34 2011 (4D3FBFC6)
fffff880`018d2000 fffff880`018fc000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0186c000 fffff880`0189c000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d3f000 fffff880`00d9d000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010cf000 fffff880`01141000   cng      cng.sys      Fri Jun 01 23:19:52 2012 (4FC98658)
fffff880`053e9000 fffff880`053f9000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`059d1000 fffff880`059da000   cpuz135_x64 cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
fffff880`043cc000 fffff880`043da000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02cd2000 fffff880`02cf0000   dfsc     dfsc.sys     Tue Apr 26 22:57:39 2011 (4DB78623)
fffff880`02cc3000 fffff880`02cd2000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01856000 fffff880`0186c000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`042df000 fffff880`04301000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`043e6000 fffff880`043ef000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`043da000 fffff880`043e6000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04200000 fffff880`04213000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04363000 fffff880`0436f000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0525b000 fffff880`0534f000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 23:22:56 2011 (4D3FA1A0)
fffff880`0534f000 fffff880`05395000   dxgmms1  dxgmms1.sys  Tue Jan 25 23:22:12 2011 (4D3FA174)
fffff880`0105d000 fffff880`01071000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01011000 fffff880`0105d000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01200000 fffff880`0120a000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 22:54:36 2012 (4F4EF2FC)
fffff880`0181c000 fffff880`01856000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a0e000 fffff800`02a57000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`05395000 fffff880`053b9000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04307000 fffff880`04363000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`0439c000 fffff880`043b5000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`043b5000 fffff880`043bd080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0438e000 fffff880`0439c000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05835000 fffff880`058fd000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015ef000 fffff880`015f8000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`00fe1000 fffff880`00fe9000   intelide intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`019e8000 fffff880`019fe000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03bea000 fffff880`03bf9000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`043be000 fffff880`043cc000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bb8000 fffff800`00bc2000   kdcom    kdcom.dll    Sat Feb 05 07:21:45 2011 (4D4D40D9)
fffff880`03a0f000 fffff880`03a52000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013cc000 fffff880`013e6000   ksecdd   ksecdd.sys   Fri Jun 01 22:47:00 2012 (4FC97EA4)
fffff880`015b2000 fffff880`015dd000   ksecpkg  ksecpkg.sys  Fri Jun 01 23:20:48 2012 (4FC98690)
fffff880`04301000 fffff880`04306200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`053b9000 fffff880`053cb000   L1E62x64 L1E62x64.sys Thu Jun 11 02:45:22 2009 (4A30A802)
fffff880`03576000 fffff880`0358b000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03553000 fffff880`03576000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00ce7000 fffff880`00d2b000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`03545000 fffff880`03553000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`03a00000 fffff880`03a0f000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`043ef000 fffff880`043fc000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0591b000 fffff880`05933000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05933000 fffff880`05960000   mrxsmb   mrxsmb.sys   Tue May 03 22:51:06 2011 (4DC0BF1A)
fffff880`05960000 fffff880`059ae000   mrxsmb10 mrxsmb10.sys Fri Jul 08 22:44:55 2011 (4E17C0A7)
fffff880`059ae000 fffff880`059d1000   mrxsmb20 mrxsmb20.sys Tue May 03 22:51:05 2011 (4DC0BF19)
fffff880`0196a000 fffff880`01975000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f6d000 fffff880`00f77000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01071000 fffff880`010cf000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02cb8000 fffff880`02cc3000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015dd000 fffff880`015ef000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01460000 fffff880`01552000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04831000 fffff880`0483d000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`035de000 fffff880`035f1000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`03b65000 fffff880`03b94000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04272000 fffff880`04287000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c00000 fffff880`02c0f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d85000 fffff880`02dca000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01552000 fffff880`015b2000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0345d000 fffff880`0352a000   netr28ux netr28ux.sys Fri Sep 26 00:31:00 2008 (48DC6584)
fffff880`01975000 fffff880`01986000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02cac000 fffff880`02cb8000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a57000 fffff800`03033000   nt       ntkrnlmp.exe Fri May 04 04:14:26 2012 (4FA38FE2)
fffff880`0122a000 fffff880`013cc000   Ntfs     Ntfs.sys     Thu Mar 10 22:39:25 2011 (4D79996D)
fffff880`018fc000 fffff880`01905000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0358b000 fffff880`035de000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02dd3000 fffff880`02df9000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04800000 fffff880`0481d000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00fb7000 fffff880`00fcc000   partmgr  partmgr.sys  Sat Mar 17 01:12:46 2012 (4F641D4E)
fffff880`00f77000 fffff880`00faa000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fe9000 fffff880`00ff9000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013e6000 fffff880`013f7000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05cd0000 fffff880`05d76000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`042a2000 fffff880`042df000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d2b000 fffff880`00d3f000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03b41000 fffff880`03b65000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03b94000 fffff880`03baf000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`03baf000 fffff880`03bd0000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`03bd0000 fffff880`03bea000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c5b000 fffff880`02cac000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0194f000 fffff880`01958000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01958000 fffff880`01961000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01961000 fffff880`0196a000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0118d000 fffff880`011c7000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`03400000 fffff880`03418000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05d76000 fffff880`05d81000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04825000 fffff880`04831000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02c0f000 fffff880`02c2c000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01452000 fffff880`01459000   SmartDefragDriver SmartDefragDriver.sys Fri Nov 26 04:29:40 2010 (4CEF7E04)
fffff880`0144a000 fffff880`01452000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`05e29000 fffff880`05ebe000   srv      srv.sys      Thu Apr 28 23:13:05 2011 (4DBA2CC1)
fffff880`05c00000 fffff880`05c67000   srv2     srv2.sys     Thu Apr 28 23:12:51 2011 (4DBA2CB3)
fffff880`05d81000 fffff880`05dae000   srvnet   srvnet.sys   Thu Apr 28 23:12:35 2011 (4DBA2CA3)
fffff880`0483d000 fffff880`0483e480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Fri Mar 30 04:24:19 2012 (4F756DB3)
fffff880`05dae000 fffff880`05dc0000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`019a4000 fffff880`019b1000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01986000 fffff880`019a4000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c47000 fffff880`02c5b000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00460000 fffff960`0046a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019c2000 fffff880`019e8000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`03a52000 fffff880`03a64000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0352a000 fffff880`03544c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0436f000 fffff880`0438c000   usbccgp  usbccgp.sys  Thu Mar 24 23:23:03 2011 (4D8C0A97)
fffff880`0438c000 fffff880`0438df00   USBD     USBD.SYS     Thu Mar 24 23:22:51 2011 (4D8C0A8B)
fffff880`053d8000 fffff880`053e9000   usbehci  usbehci.sys  Thu Mar 24 23:22:57 2011 (4D8C0A91)
fffff880`04218000 fffff880`04272000   usbhub   usbhub.sys   Thu Mar 24 23:23:22 2011 (4D8C0AAA)
fffff880`03ad5000 fffff880`03b2b000   USBPORT  USBPORT.SYS  Thu Mar 24 23:23:03 2011 (4D8C0A97)
fffff880`053cb000 fffff880`053d8000   usbuhci  usbuhci.sys  Thu Mar 24 23:22:55 2011 (4D8C0A8F)
fffff880`00faa000 fffff880`00fb7000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0190c000 fffff880`0191a000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0191a000 fffff880`0193f000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fcc000 fffff880`00fe1000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d9d000 fffff880`00df9000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01141000 fffff880`0118d000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02c2c000 fffff880`02c47000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0193f000 fffff880`0194f000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e5a000 fffff880`00efe000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00efe000 fffff880`00f0d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02dca000 fffff880`02dd3000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`00335000   win32k   win32k.sys   Wed Jul 18 13:30:31 2012 (5006F2B7)
fffff880`00f64000 fffff880`00f6d000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`05ebe000 fffff880`05f2f000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0189c000 fffff880`018aa000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`018aa000 fffff880`018b6000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`018b6000 fffff880`018bf000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`018bf000 fffff880`018d2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
quit:
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



   --- E O J ---   Sat 09/08/2012       7:09:24.13     _99-debug   Copyright 2012 Sysnative Forums
   --- E O J ---   Sat 09/08/2012       7:09:24.13     _99-debug   Copyright 2012 Sysnative Forums
   --- E O J ---   Sat 09/08/2012       7:09:24.13     _99-debug   Copyright 2012 Sysnative Forums
 
#3 ·
Thank you for the quick reply Wrench.

Re: Ai suite, the only 2011 versions I can find are incompatible with my mb? The MB itself doesn't seem to have an Ai suite download associated directly with it at all?

re: coolers, I would presume it is the stock intel one but I'm not sure, is it easy enough to tell the difference if I open things up?

(Out of curiosity I took some temperature readings while having a few games running and my GPU is getting very high, but I'm not sure if that would actually be related to a cooler issue/bsod problems rather than just demanding games making it hot.)

I have updated to SP1, though I don't believe that should be the issue since I was updated pre-OS reinstall yet had the same kind of problems then.

Thanks again
 
#4 ·
Use the ASUS PC Probe II V1.04.92 for Windows XP 32bit/XP 64bit/Vista 32bit/Vista 64bit/7 32bit/7 64bit 2011.05.13 update.

As for the cooler if the stock Intel cooler it'll say Intel on it, if it's something else it may or may not have a label/name on it.

For the temps D/L and run Hardware Monitor do something intense like a virus scan or gaming for a bit, Alt+Tab back to HWM expand all the trees and use the Win7 snipping tool to grab a screen shot of the HWM window, post the screen shot using the paperclip button in the advanced message box(Go Advanced button).
 
#5 ·
Thanks for another very fast response =)

----

1) now updated to/installed ASUS PC Probe II V1.04.92.

2) It would appear to just be the stock intel cooler that is fitted.

3) re: temps, please see attached for the screenshot!

- this was taken after a while of steady gaming in gw2, it hit that point and then sort of hovered around there the rest of the time (no crashes heh). Probably worth noting that the TMPINO temperatures read much lower when I try to run dota2, but that that is the game where I almost always BSOD as soon as I try to do anything (often would happen even just with the client loaded).

- after being concerned about some of the high max values on the cputin, I took a look around and that seems to be a known issue with bogus readings. Certainly while monitoring it myself it never really broke 60, let alone pushing that high.

----

In the meantime I also attempted to run the driver verifier but after set up and the restart prompt it refused to re-boot (as the post said it might) so I had to use system restore. Is this indicative of anything or just a known issue where it doesn't even reach the right stage to check anything?

I have not had time to run the RAM or HDD hardware diagnostics, given the information so far do you feel I should or is it unlikely to be related? I can probably do them tomorrow if they will prove useful.

-----

thank you once again!
 

Attachments

#7 ·
The 12v reading is an error, at 8.x v the pc would have shut off, the 3.3v and 5v are too strong for that to be correct.

The video card temp at 92c would be an issue, have you blown out the heatsink on the video card with compressed air?

In the meantime I also attempted to run the driver verifier but after set up and the restart prompt it refused to re-boot (as the post said it might) so I had to use system restore. Is this indicative of anything or just a known issue where it doesn't even reach the right stage to check anything?
Did it BSOD on startup?
 
#8 ·
Thanks again for the replies!

===

I hadn't cleaned out the heatsink on the card (guess superficial dust removal only gets you so far) so did that this morning and removed plenty of fluff from it.

So far it runs cooler, but that might be a matter of it being early morning with little PC usage, as opposed to a hot afternoon/evening and a full day or it?

I attached another HW reading from this morning with the Dota 2 client open and stable, it lasted long enough to run a game in which there were no issues and TMPINO temps rose to mid 50s where they seemed to be stabilising. Unfortunately the moment the game ended and it returned to the client itself I had the expected BSOD. In fact all the times it happens it never seems to happen during gameplay and instead does so in a menu of some kind. Not sure if that is relevant.

I use Dota 2 as my sort of benchmark since in the past I've been able to play it on this system fine, it should be more than runnable, and yet it has the most constant issues.

===

Regarding driver verifier, I'm not sure if it would constitute a BSOD. What happens is that start up commences, it gets past the initial mobo page and then when it reaches the loading windows icon the start up process just restarts. No real hangs or freezes, it just loops around that cycle without booting fully.
 

Attachments

#10 ·
Thanks Wrench, will start that now!

----

Going back a few posts, despite installing the PC Probe utility I still think the drivers listed are from 09. I figured I'd test if I could update manually via the ATK0110 ACPI utility in the device manager but it tells me everything is up to date.

Is it worth removing things and trying to install a fresh driver there or am I messing with things that will do more harm than good?
 
#14 ·
Uninstalled and tested out (again with dota 2).

Got through one game, thought it might be stable after a moment or two back in the menu page, but shortly after that I got another BSOD (this was after tabbing out of the client, I can try just run it without tabbing or changing to anything and see if it will avoid issue if you think it's worth it, but it hasn't made a difference in the past either way).

I should mention that prior to what we've done so far that I'd often not even get into a game before a BSOD occurred, so something might have helped so far!

thanks once more!
 
#16 · (Edited)
Sorry Wrench, did you mean if it BSOD's that there's a verifier dump or just the standard minidump?

Either way it booted up with the verifier open, currently have dota open and jumped round menus etc and some gameplay, not crashed yet but figured I'd post this now since the last few times haven't auto restarted with a dump and instead required a force shutdown to unfreeze it which doesn't seem to record a dump of any kind.

Got a few weird graphical artifacts (flashes of colour etc, should have mentioned before i do experience that a few times in other games too perhaps?)

====

edit to add update:

Things crashed pretty much the same way as they have been, was stable in menus (bar the graphics stuff mentioned above), stable in gameplay, but as soon as I disconnected from the game server back into the client the BSOD/crash hit.

It was a forced shutdown though since it wouldn't recover and I have no new minidump as a result, anything I can get out of verifier or will that be the same situation?
 
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