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BSoD - Vista 64 any help greatly appreciated - All details attached

2K views 10 replies 3 participants last post by  DT Roberts  
#1 · (Edited)
Hi there

I have tried to follow your instructions, please find the zip file attached.. Please let me know if I have not uploaded correctly and I will get that fixed ASAP.

My machine has worked beautifully for last year and half but over past few months seems to be causing me more & more problems. I play games but nothing too stressful Guild Wars etc.. my son plays a lot of CS:S & TF2 on the Steam network. Trouble is machine has started rebooting itself and giving up a lot of BSoD and I can't work out the cause. Machine is as follows;


Operating System Windows Vista Home Premium (x64) Service Pack 2 (build 6002)
Processor a Main Circuit Board b
2.45 gigahertz Intel Core2 Quad Q6600
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded Board: http://www.abit.com.tw/ IP35 (Intel P35+ICH9/R) 1.0
Bus Clock: 272 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/24/2007
Drives Memory Modules c,d
1000.21 Gigabytes Usable Hard Drive Capacity
547.62 Gigabytes Hard Drive Free Space
SAMSUNG HD501LJ [Hard drive] (500.11 GB) -- drive 0, s/n S0ZFJ1NP802917, rev CR100-11, SMART Status: Healthy
Seagate Desktop USB Device [Hard drive] (500.11 GB) -- drive 1, s/n 2GHKB06N 4094 Megabytes Usable Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 500.11 GB 164.71 GB free
f: (NTFS on drive 1) 500.11 GB 382.91 GB free

Samsung SyncMaster [Monitor] (22.0"vis, s/n HSDP841798, August 2007)
All required security hotfixes (using the 01/21/2010 Microsoft Security Bulletin Summary) have been installed.

I have tried everything I know.. Updated Drivers for the Nvidia 8800GT (are there any other main drivers that could need updating? motherboard is Abit)
I have run AddAware & Spybot, have all updaes loaded have defragged and run full virus scans... machine seems clean as a whistle. I was having problems with a program that RBS online banking (large UK Bank) install on the machine called Rapport which causes known problems with Steam so removed that. I am just stuck. I don't know whether it is a hardware issue or software. I have obviously full Vista 64 disks so can do reinstall but as I have never don one before I am loath to start now. I have full backup so not a problem if required...
There is constantly a Red light showing on the motherboard all the time which seems odd to me but I don't know whether this is a new thing or whether it has always been there..
I have cleaned all dust very carefully from machine and everyting looks rock solid..

Anyone any thoughts on where I should start my more serious attempt to fix this? The problem is the BSoD which come up randomly but a lot more often when son is playing on Steam or other intensive games. However BSoD does come up during normal browsing or watching .AVI's.. DVDs as you will see from the logs..

Any thoughs suggestions pointers would really be much appreciated..

Thanks in advance
 
#5 ·
92 BSOD's...

All of the minidumps that I've checked so far have different bugchecks, but appear to reference some form of memory. Before we even begin:
Code:
fffffa60`00a0b000 fffffa60`00b31000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
sptd.sys is notorious for causing BSOD errors in Windows Vista/7. Uninstall Daemon Tools or any other virtual CD/DVD drive software that you have installed and see if BSOD's persist.

Too many bugchecks to account for (0x1E, 0x3B, 0x50, 0x18, 0xD1, etc...), usually pointing to some kind of memory access error:
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Devin\Downloads\TSF\CoolLukeHand\Mini020610-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18082.amd64fre.vistasp2_gdr.090803-2339
Machine Name:
Kernel base = 0xfffff800`02651000 PsLoadedModuleList = 0xfffff800`02815dd0
Debug session time: Sat Feb  6 07:17:09.425 2010 (GMT-5)
System Uptime: 0 days 1:14:48.459
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 1, fffffa600353058c}

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+1558c )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffffa600353058c, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002878080
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
dxgkrnl+1558c
fffffa60`0353058c ??              ???

CUSTOMER_CRASH_COUNT:  3

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffffa6002651aa0 -- (.trap 0xfffffa6002651aa0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800709b068
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffffa600353058c rsp=fffffa6002651c30 rbp=fffffa80041ec770
 r8=0000000000000000  r9=fffffa8006c6b230 r10=0000000000000008
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
dxgkrnl+0x1558c:
fffffa60`0353058c ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800026ab1ee to fffff800026ab450

STACK_TEXT:  
fffffa60`02651958 fffff800`026ab1ee : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffffa60`02651960 fffff800`026aa0cb : 00000000`00000001 00000000`00000000 00000000`00000000 fffffa80`0709abf0 : nt!KiBugCheckDispatch+0x6e
fffffa60`02651aa0 fffffa60`0353058c : fffffa80`071e2b80 fffffa80`071e3000 fffffa80`041ec770 fffffa80`06c6b230 : nt!KiPageFault+0x20b
fffffa60`02651c30 fffffa80`071e2b80 : fffffa80`071e3000 fffffa80`041ec770 fffffa80`06c6b230 fffffa80`071e3000 : dxgkrnl+0x1558c
fffffa60`02651c38 fffffa80`071e3000 : fffffa80`041ec770 fffffa80`06c6b230 fffffa80`071e3000 fffffa80`04db5010 : 0xfffffa80`071e2b80
fffffa60`02651c40 fffffa80`041ec770 : fffffa80`06c6b230 fffffa80`071e3000 fffffa80`04db5010 fffffa80`041ec770 : 0xfffffa80`071e3000
fffffa60`02651c48 fffffa80`06c6b230 : fffffa80`071e3000 fffffa80`04db5010 fffffa80`041ec770 00000000`00000000 : 0xfffffa80`041ec770
fffffa60`02651c50 fffffa80`071e3000 : fffffa80`04db5010 fffffa80`041ec770 00000000`00000000 00000000`00000000 : 0xfffffa80`06c6b230
fffffa60`02651c58 fffffa80`04db5010 : fffffa80`041ec770 00000000`00000000 00000000`00000000 fffffa80`071e2b80 : 0xfffffa80`071e3000
fffffa60`02651c60 fffffa80`041ec770 : 00000000`00000000 00000000`00000000 fffffa80`071e2b80 fffffa60`02651c98 : 0xfffffa80`04db5010
fffffa60`02651c68 00000000`00000000 : 00000000`00000000 fffffa80`071e2b80 fffffa60`02651c98 00000000`00000018 : 0xfffffa80`041ec770


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgkrnl+1558c
fffffa60`0353058c ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgkrnl+1558c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4abc1c73

FAILURE_BUCKET_ID:  X64_0xD1_dxgkrnl+1558c

BUCKET_ID:  X64_0xD1_dxgkrnl+1558c

Followup: MachineOwner
---------

1: kd> r
rax=fffffa6002651a60 rbx=fffffa800709abf0 rcx=000000000000000a
rdx=0000000000000000 rsi=0000000000000001 rdi=0000000000000000
rip=fffff800026ab450 rsp=fffffa6002651958 rbp=fffffa6002651b20
 r8=0000000000000002  r9=0000000000000001 r10=fffffa600353058c
r11=fffff6fb7dbed000 r12=fffffa80064bab20 r13=fffffa80071e2540
r14=0000000000000000 r15=000000000000002a
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!KeBugCheckEx:
fffff800`026ab450 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffffa60`02651960=000000000000000a
1: kd> k
Child-SP          RetAddr           Call Site
fffffa60`02651958 fffff800`026ab1ee nt!KeBugCheckEx
fffffa60`02651960 fffff800`026aa0cb nt!KiBugCheckDispatch+0x6e
fffffa60`02651aa0 fffffa60`0353058c nt!KiPageFault+0x20b
fffffa60`02651c30 fffffa80`071e2b80 dxgkrnl+0x1558c
fffffa60`02651c38 fffffa80`071e3000 0xfffffa80`071e2b80
fffffa60`02651c40 fffffa80`041ec770 0xfffffa80`071e3000
fffffa60`02651c48 fffffa80`06c6b230 0xfffffa80`041ec770
fffffa60`02651c50 fffffa80`071e3000 0xfffffa80`06c6b230
fffffa60`02651c58 fffffa80`04db5010 0xfffffa80`071e3000
fffffa60`02651c60 fffffa80`041ec770 0xfffffa80`04db5010
fffffa60`02651c68 00000000`00000000 0xfffffa80`041ec770
1: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffffa60`02651958 fffff800`026ab1ee : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffffa60`02651960 fffff800`026aa0cb : 00000000`00000001 00000000`00000000 00000000`00000000 fffffa80`0709abf0 : nt!KiBugCheckDispatch+0x6e
fffffa60`02651aa0 fffffa60`0353058c : fffffa80`071e2b80 fffffa80`071e3000 fffffa80`041ec770 fffffa80`06c6b230 : nt!KiPageFault+0x20b (TrapFrame @ fffffa60`02651aa0)
fffffa60`02651c30 fffffa80`071e2b80 : fffffa80`071e3000 fffffa80`041ec770 fffffa80`06c6b230 fffffa80`071e3000 : dxgkrnl+0x1558c
fffffa60`02651c38 fffffa80`071e3000 : fffffa80`041ec770 fffffa80`06c6b230 fffffa80`071e3000 fffffa80`04db5010 : 0xfffffa80`071e2b80
fffffa60`02651c40 fffffa80`041ec770 : fffffa80`06c6b230 fffffa80`071e3000 fffffa80`04db5010 fffffa80`041ec770 : 0xfffffa80`071e3000
fffffa60`02651c48 fffffa80`06c6b230 : fffffa80`071e3000 fffffa80`04db5010 fffffa80`041ec770 00000000`00000000 : 0xfffffa80`041ec770
fffffa60`02651c50 fffffa80`071e3000 : fffffa80`04db5010 fffffa80`041ec770 00000000`00000000 00000000`00000000 : 0xfffffa80`06c6b230
fffffa60`02651c58 fffffa80`04db5010 : fffffa80`041ec770 00000000`00000000 00000000`00000000 fffffa80`071e2b80 : 0xfffffa80`071e3000
fffffa60`02651c60 fffffa80`041ec770 : 00000000`00000000 00000000`00000000 fffffa80`071e2b80 fffffa60`02651c98 : 0xfffffa80`04db5010
fffffa60`02651c68 00000000`00000000 : 00000000`00000000 fffffa80`071e2b80 fffffa60`02651c98 00000000`00000018 : 0xfffffa80`041ec770
1: kd> lmntsm
start             end                 module name
fffffa60`0237c000 fffffa60`0238bf00   1394BUS  1394BUS.SYS  Sat Jan 19 01:34:04 2008 (479199DC)
fffffa60`00b68000 fffffa60`00bbe000   acpi     acpi.sys     Sat Apr 11 01:03:26 2009 (49E0249E)
fffffa60`044dd000 fffffa60`04548000   afd      afd.sys      Sat Apr 11 01:44:21 2009 (49E02E35)
fffffa60`08bba000 fffffa60`08bc5000   asyncmac asyncmac.sys Sat Jan 19 01:37:27 2008 (47919AA7)
fffffa60`0360b000 fffffa60`03650000   at0o1q3x at0o1q3x.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffffa60`009a3000 fffffa60`009ab000   atapi    atapi.sys    Sat Apr 11 01:34:19 2009 (49E02BDB)
fffffa60`009ab000 fffffa60`009cf000   ataport  ataport.SYS  Sat Apr 11 01:34:25 2009 (49E02BE1)
fffffa60`08a07000 fffffa60`08a25000   bowser   bowser.sys   Sat Jan 19 00:54:51 2008 (479190AB)
fffff960`00650000 fffff960`00661000   cdd      cdd.dll      unavailable (00000000)
fffffa60`09328000 fffffa60`09344000   cdfs     cdfs.sys     Sat Jan 19 00:53:45 2008 (47919069)
fffffa60`022fa000 fffffa60`02316000   cdrom    cdrom.sys    Sat Apr 11 01:34:39 2009 (49E02BEF)
fffffa60`006c3000 fffffa60`00775000   CI       CI.dll       Sat Apr 11 03:08:09 2009 (49E041D9)
fffffa60`00d37000 fffffa60`00d63000   CLASSPNP CLASSPNP.SYS Sat Apr 11 01:34:15 2009 (49E02BD7)
fffffa60`00666000 fffffa60`006c3000   CLFS     CLFS.SYS     Sat Apr 11 00:54:21 2009 (49E0227D)
fffffa60`037ea000 fffffa60`037f8000   crashdmp crashdmp.sys Sat Apr 11 01:34:31 2009 (49E02BE7)
fffffa60`01200000 fffffa60`0120a000   crcdisk  crcdisk.sys  Thu Nov 02 05:39:40 2006 (4549BCDC)
fffffa60`009e3000 fffffa60`00a00000   dfsc     dfsc.sys     Sat Apr 11 00:54:44 2009 (49E02294)
fffffa60`00fd1000 fffffa60`00fe5000   disk     disk.sys     Sat Apr 11 01:34:38 2009 (49E02BEE)
fffffa60`03b9b000 fffffa60`03bbe000   drmk     drmk.sys     Sat Jan 19 02:20:04 2008 (4791A4A4)
fffffa60`03bf8000 fffffa60`03c00000   dump_atapi dump_atapi.sys Sat Apr 11 01:34:19 2009 (49E02BDB)
fffffa60`045f4000 fffffa60`04600000   dump_dumpata dump_dumpata.sys Sat Apr 11 01:34:22 2009 (49E02BDE)
fffffa60`02200000 fffffa60`0220c000   Dxapi    Dxapi.sys    Sat Jan 19 01:08:00 2008 (479193C0)
fffffa60`0351b000 fffffa60`035fe000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:15 2009 (4ABC1C73)
fffffa60`011c2000 fffffa60`011ee000   ecache   ecache.sys   Sat Apr 11 01:36:18 2009 (49E02C52)
fffffa60`0238c000 fffffa60`02399000   fdc      fdc.sys      Sat Jan 19 01:28:45 2008 (4791989D)
fffffa60`009cf000 fffffa60`009e3000   fileinfo fileinfo.sys Sat Jan 19 01:05:23 2008 (47919323)
fffffa60`03a4a000 fffffa60`03a55000   flpydisk flpydisk.sys Sat Jan 19 01:28:45 2008 (4791989D)
fffffa60`00775000 fffffa60`007bc000   fltmgr   fltmgr.sys   Sat Apr 11 00:54:38 2009 (49E0228E)
fffffa60`03bc4000 fffffa60`03bce000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:53:41 2008 (47919065)
fffffa60`01184000 fffffa60`011b0000   fwpkclnt fwpkclnt.sys Sat Apr 11 01:42:44 2009 (49E02DD4)
fffffa60`02316000 fffffa60`02323000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`0260b000 fffff800`02651000   hal      hal.dll      Sat Apr 11 03:04:56 2009 (49E04118)
fffffa60`0220d000 fffffa60`022fa000   HDAudBus HDAudBus.sys Sat Apr 11 01:39:38 2009 (49E02D1A)
fffffa60`023e6000 fffffa60`023f8000   HIDCLASS HIDCLASS.SYS Sat Apr 11 01:39:32 2009 (49E02D14)
fffffa60`03be2000 fffffa60`03be9b80   HIDPARSE HIDPARSE.SYS Sat Jan 19 01:33:51 2008 (479199CF)
fffffa60`03bd7000 fffffa60`03be0000   hidusb   hidusb.sys   Sat Apr 11 01:39:32 2009 (49E02D14)
fffffa60`0592a000 fffffa60`059cd000   HTTP     HTTP.sys     Mon Nov 09 06:05:07 2009 (4AF7F763)
fffffa60`023c2000 fffffa60`023d8000   i8042prt i8042prt.sys Sat Jan 19 01:28:08 2008 (47919878)
fffffa60`00d63000 fffffa60`00d76000   intelppm intelppm.sys Sat Jan 19 00:52:45 2008 (4791902D)
fffffa60`023d8000 fffffa60`023e6000   kbdclass kbdclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`0060d000 fffffa60`00617000   kdcom    kdcom.dll    Sat Apr 11 03:07:57 2009 (49E041CD)
fffffa60`007bc000 fffffa60`007f0000   ks       ks.sys       Sat Apr 11 01:33:51 2009 (49E02BBF)
fffffa60`00c07000 fffffa60`00c8e000   ksecdd   ksecdd.sys   Mon Jun 15 09:15:18 2009 (4A364966)
fffffa60`03bbe000 fffffa60`03bc3180   ksthunk  ksthunk.sys  Sat Jan 19 01:28:14 2008 (4791987E)
fffffa60`058fe000 fffffa60`05912000   lltdio   lltdio.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`05839000 fffffa60`0585b000   luafv    luafv.sys    Sat Jan 19 00:59:06 2008 (479191AA)
fffffa60`00617000 fffffa60`00652000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 03:05:41 2009 (49E04145)
fffffa60`05826000 fffffa60`05839000   monitor  monitor.sys  Sat Jan 19 01:32:34 2008 (47919982)
fffffa60`037c1000 fffffa60`037cd000   mouclass mouclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`03600000 fffffa60`0360b000   mouhid   mouhid.sys   Sat Jan 19 01:28:10 2008 (4791987A)
fffffa60`00990000 fffffa60`009a3000   mountmgr mountmgr.sys Sat Jan 19 01:28:01 2008 (47919871)
fffffa60`08a25000 fffffa60`08a3f000   mpsdrv   mpsdrv.sys   Sat Jan 19 01:35:28 2008 (47919A30)
fffffa60`08a3f000 fffffa60`08a66000   mrxdav   mrxdav.sys   Sat Apr 11 00:55:42 2009 (49E022CE)
fffffa60`08a66000 fffffa60`08a8f000   mrxsmb   mrxsmb.sys   Sat Apr 11 00:55:33 2009 (49E022C5)
fffffa60`08a8f000 fffffa60`08ad8000   mrxsmb10 mrxsmb10.sys Sat Apr 11 00:55:23 2009 (49E022BB)
fffffa60`08ad8000 fffffa60`08af7000   mrxsmb20 mrxsmb20.sys Sat Apr 11 00:55:26 2009 (49E022BE)
fffffa60`0443c000 fffffa60`04447000   Msfs     Msfs.SYS     Sat Jan 19 00:53:55 2008 (47919073)
fffffa60`00bbe000 fffffa60`00bc8000   msisadrv msisadrv.sys Sat Jan 19 01:02:50 2008 (4791928A)
fffffa60`03650000 fffffa60`03689000   msiscsi  msiscsi.sys  Sat Apr 11 01:36:09 2009 (49E02C49)
fffffa60`00c8e000 fffffa60`00cde000   msrpc    msrpc.sys    Sat Apr 11 01:32:13 2009 (49E02B5D)
fffffa60`037cf000 fffffa60`037da000   mssmbios mssmbios.sys Sat Jan 19 01:02:54 2008 (4791928E)
fffffa60`011b0000 fffffa60`011c2000   mup      mup.sys      Sat Apr 11 00:54:47 2009 (49E02297)
fffffa60`00e0e000 fffffa60`00fd1000   ndis     ndis.sys     Sat Apr 11 01:43:15 2009 (49E02DF3)
fffffa60`03716000 fffffa60`03722000   ndistapi ndistapi.sys Sat Jan 19 01:37:22 2008 (47919AA2)
fffffa60`03722000 fffffa60`03753000   ndiswan  ndiswan.sys  Sat Apr 11 01:43:39 2009 (49E02E0B)
fffffa60`03a55000 fffffa60`03a69000   NDProxy  NDProxy.SYS  Sat Jan 19 01:37:26 2008 (47919AA6)
fffffa60`04571000 fffffa60`04580000   netbios  netbios.sys  Sat Jan 19 01:36:35 2008 (47919A73)
fffffa60`0447e000 fffffa60`044c2000   netbt    netbt.sys    Sat Apr 11 01:42:31 2009 (49E02DC7)
fffffa60`00cde000 fffffa60`00d37000   NETIO    NETIO.SYS    Sat Apr 11 01:43:34 2009 (49E02E06)
fffffa60`04447000 fffffa60`04458000   Npfs     Npfs.SYS     Sat Apr 11 00:54:22 2009 (49E0227E)
fffffa60`045e8000 fffffa60`045f4000   nsiproxy nsiproxy.sys Sat Jan 19 01:36:45 2008 (47919A7D)
fffff800`02651000 fffff800`02b69000   nt       ntkrnlmp.exe Tue Aug 04 05:39:55 2009 (4A7801EB)
fffffa60`0120c000 fffffa60`0138c000   Ntfs     Ntfs.sys     Sat Apr 11 00:55:38 2009 (49E022CA)
fffffa60`03bce000 fffffa60`03bd7000   Null     Null.SYS     Thu Nov 02 05:37:15 2006 (4549BC4B)
fffffa60`03519000 fffffa60`0351a180   nvBridge nvBridge.kmd Fri Nov 20 22:09:47 2009 (4B0759FB)
fffffa60`0280b000 fffffa60`03518a00   nvlddmkm nvlddmkm.sys Fri Nov 20 22:40:46 2009 (4B07613E)
fffffa60`0236a000 fffffa60`0237bb00   ohci1394 ohci1394.sys Sat Apr 11 01:39:49 2009 (49E02D25)
fffffa60`04553000 fffffa60`04571000   pacer    pacer.sys    Sat Apr 11 01:42:56 2009 (49E02DE0)
fffffa60`008f1000 fffffa60`00906000   partmgr  partmgr.sys  Sat Apr 11 01:34:51 2009 (49E02BFB)
fffffa60`00bc8000 fffffa60`00bf8000   pci      pci.sys      Sat Apr 11 01:03:33 2009 (49E024A5)
fffffa60`00bf8000 fffffa60`00bff000   pciide   pciide.sys   Sat Apr 11 01:34:28 2009 (49E02BE4)
fffffa60`00980000 fffffa60`00990000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 01:34:22 2009 (49E02BDE)
fffffa60`03799000 fffffa60`037ad380   pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
fffffa60`09200000 fffffa60`092b6000   peauth   peauth.sys   Mon Oct 23 07:57:00 2006 (453CAE0C)
fffffa60`03b60000 fffffa60`03b9b000   portcls  portcls.sys  Sat Apr 11 01:39:36 2009 (49E02D18)
fffffa60`00652000 fffffa60`00666000   PSHED    PSHED.dll    Sat Apr 11 03:08:17 2009 (49E041E1)
fffffa60`04458000 fffffa60`04461000   rasacd   rasacd.sys   Sat Jan 19 01:37:30 2008 (47919AAA)
fffffa60`036f3000 fffffa60`03716000   rasl2tp  rasl2tp.sys  Sat Apr 11 01:43:37 2009 (49E02E09)
fffffa60`03753000 fffffa60`03763000   raspppoe raspppoe.sys Sat Apr 11 01:43:33 2009 (49E02E05)
fffffa60`03763000 fffffa60`03781000   raspptp  raspptp.sys  Sat Apr 11 01:43:38 2009 (49E02E0A)
fffffa60`03781000 fffffa60`03799000   rassstp  rassstp.sys  Sat Apr 11 01:43:46 2009 (49E02E12)
fffffa60`0459b000 fffffa60`045e8000   rdbss    rdbss.sys    Sat Apr 11 00:55:21 2009 (49E022B9)
fffffa60`0442a000 fffffa60`04433000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:42:04 2008 (47919BBC)
fffffa60`04433000 fffffa60`0443c000   rdpencdd rdpencdd.sys Sat Jan 19 01:42:03 2008 (47919BBB)
fffffa60`092ec000 fffffa60`09328000   RDPWD    RDPWD.SYS    Sat Apr 11 01:48:33 2009 (49E02F31)
fffffa60`05912000 fffffa60`0592a000   rspndr   rspndr.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`03a69000 fffffa60`03b5f300   RTKVHD64 RTKVHD64.sys Tue Feb 06 05:45:33 2007 (45C85C4D)
fffffa60`00b3a000 fffffa60`00b68000   SCSIPORT SCSIPORT.SYS Sat Jan 19 01:28:52 2008 (479198A4)
fffffa60`092b6000 fffffa60`092c1000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffffa60`023b6000 fffffa60`023c2000   serenum  serenum.sys  Sat Jan 19 01:28:36 2008 (47919894)
fffffa60`02399000 fffffa60`023b6000   serial   serial.sys   Sat Jan 19 01:28:41 2008 (47919899)
fffffa60`013e7000 fffffa60`013fe000   sfdrv01  sfdrv01.sys  Tue Feb 03 10:37:48 2009 (498864CC)
fffffa60`013df000 fffffa60`013e7000   sfhlp02  sfhlp02.sys  Wed Jun 14 10:58:06 2006 (449023FE)
fffffa60`00a00000 fffffa60`00a0a000   sfsync02 sfsync02.sys Mon Jul 10 12:21:18 2006 (44B27E7E)
fffffa60`044c2000 fffffa60`044dd000   smb      smb.sys      Sat Apr 11 01:42:19 2009 (49E02DBB)
fffffa60`013d8000 fffffa60`013df000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffffa60`013d0000 fffffa60`013d8000   spldr    spldr.sys    Mon Jan 12 16:51:29 2009 (496BBB61)
fffffa60`05864000 fffffa60`058fe000   spsys    spsys.sys    Tue Mar 10 13:16:43 2009 (49B6A07B)
fffffa60`00a0b000 fffffa60`00b31000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffffa60`08b29000 fffffa60`08bba000   srv      srv.sys      Sat Apr 11 00:57:52 2009 (49E02350)
fffffa60`08af7000 fffffa60`08b29000   srv2     srv2.sys     Mon Sep 14 05:45:22 2009 (4AAE10B2)
fffffa60`059cd000 fffffa60`059f6000   srvnet   srvnet.sys   Sat Apr 11 00:57:28 2009 (49E02338)
fffffa60`03689000 fffffa60`036e6000   storport storport.sys Sat Apr 11 01:34:45 2009 (49E02BF5)
fffffa60`037cd000 fffffa60`037ce480   swenum   swenum.sys   Thu Nov 02 05:37:33 2006 (4549BC5D)
fffffa60`0100e000 fffffa60`01184000   tcpip    tcpip.sys    Fri Aug 14 10:10:32 2009 (4A857058)
fffffa60`092c1000 fffffa60`092d1000   tcpipreg tcpipreg.sys Fri Aug 14 10:09:29 2009 (4A857019)
fffffa60`036e6000 fffffa60`036f3000   TDI      TDI.SYS      Sat Apr 11 01:44:14 2009 (49E02E2E)
fffffa60`092d1000 fffffa60`092de000   tdtcp    tdtcp.sys    Sat Jan 19 01:42:03 2008 (47919BBB)
fffffa60`04461000 fffffa60`0447e000   tdx      tdx.sys      Sat Apr 11 01:43:00 2009 (49E02DE4)
fffffa60`037ae000 fffffa60`037c1000   termdd   termdd.sys   Sat Apr 11 01:48:13 2009 (49E02F1D)
fffff960`004d0000 fffff960`004da000   TSDDD    TSDDD.dll    unavailable (00000000)
fffffa60`092de000 fffffa60`092ec000   tssecsrv tssecsrv.sys Sat Jan 19 01:42:10 2008 (47919BC2)
fffffa60`00e00000 fffffa60`00e09000   tunmp    tunmp.sys    Sat Jan 19 01:36:30 2008 (47919A6E)
fffffa60`00fed000 fffffa60`00ff9000   tunnel   tunnel.sys   Sat Jan 19 01:36:44 2008 (47919A7C)
fffffa60`037da000 fffffa60`037ea000   umbus    umbus.sys    Sat Jan 19 01:34:16 2008 (479199E8)
fffffa60`04400000 fffffa60`04401e00   USBD     USBD.SYS     Sat Jan 19 01:33:53 2008 (479199D1)
fffffa60`00dd8000 fffffa60`00de9000   usbehci  usbehci.sys  Sat Apr 11 01:39:36 2009 (49E02D18)
fffffa60`03a02000 fffffa60`03a4a000   usbhub   usbhub.sys   Sat Apr 11 01:39:52 2009 (49E02D28)
fffffa60`00d92000 fffffa60`00dd8000   USBPORT  USBPORT.SYS  Sat Apr 11 01:39:39 2009 (49E02D1B)
fffffa60`0580e000 fffffa60`05826000   USBSTOR  USBSTOR.SYS  Sat Apr 11 01:39:38 2009 (49E02D1A)
fffffa60`00d86000 fffffa60`00d92000   usbuhci  usbuhci.sys  Sat Jan 19 01:33:56 2008 (479199D4)
fffffa60`03bea000 fffffa60`03bf8000   vga      vga.sys      Sat Jan 19 01:32:21 2008 (47919975)
fffffa60`04405000 fffffa60`0442a000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 01:32:25 2008 (47919979)
fffffa60`00906000 fffffa60`0091a000   volmgr   volmgr.sys   Sat Apr 11 01:34:49 2009 (49E02BF9)
fffffa60`0091a000 fffffa60`00980000   volmgrx  volmgrx.sys  Sat Apr 11 01:35:14 2009 (49E02C12)
fffffa60`0138c000 fffffa60`013d0000   volsnap  volsnap.sys  Sat Apr 11 01:35:33 2009 (49E02C25)
fffffa60`04580000 fffffa60`0459b000   wanarp   wanarp.sys   Sat Apr 11 01:43:38 2009 (49E02E0A)
fffffa60`00d76000 fffffa60`00d86000   watchdog watchdog.sys Sat Apr 11 01:09:16 2009 (49E025FC)
fffffa60`00809000 fffffa60`008e3000   Wdf01000 Wdf01000.sys Sat Jan 19 01:33:27 2008 (479199B7)
fffffa60`008e3000 fffffa60`008f1000   WDFLDR   WDFLDR.SYS   Sat Jan 19 01:32:33 2008 (47919981)
fffff960`00030000 fffff960`002e4000   win32k   win32k.sys   unavailable (00000000)
fffffa60`00b31000 fffffa60`00b3a000   WMILIB   WMILIB.SYS   Sat Jan 19 01:33:45 2008 (479199C9)
fffffa60`04548000 fffffa60`04553000   ws2ifsl  ws2ifsl.sys  Sat Jan 19 01:37:46 2008 (47919ABA)
fffffa60`02323000 fffffa60`0236a000   yk60x64  yk60x64.sys  Mon Oct 02 03:21:56 2006 (4520BE14)

Unloaded modules:
fffffa60`0585b000 fffffa60`05864000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`011ee000 fffffa60`011fc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`01000000 fffffa60`0100c000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`00fe5000 fffffa60`00fed000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`03bd7000 fffffa60`03be2000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
These lead me to believe that if removing sptd.sys doesn't help, it's most likely a video or hard drive error; both of which would support the memory access error:
Code:
Event[1663]:
  Log Name: System
  Source: disk
  Date: 2010-02-03T18:08:56.879
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: malachi-PC
  Description: 
The device, \Device\Harddisk0\DR0, has a bad block.


Event[11995]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2010-01-04T09:47:10.591
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: malachi-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x80070103: nVidia - Display - NVIDIA GeForce 8800 GT.
Download and install the latest video card driver from NVIDIA's website. If that doesn't help, open an elevated command prompt (Start>type cmd>right-click>Run as administrator) and run the command chkdsk /r /f. It may require you to restart the computer; if so then do so.

That should keep you busy for awhile :laugh:

Good luck.
 
#6 ·
Really appreciate you looking at this for me DT Roberts...

I can't thank you enough..

Daemon is now gone... was only there out of lazyness around a DVD iso i own but disk is corrupt... is not mission critical..

I have most up to date Nvidia driver loaded..

I believe the error you spoke about is because I have a more up to date driver already loaded than the one Windows Update was trying to install for my GPU.. hence that error..

Have searched whole machine and SPTD.SYS no longer exists on this machine..

Will let you know if this fixes my BSoD problems... guess I'll have to start a few Counterstrike Source games to find out! I have been on this machine all day without a problem and i have been playing Guild Wars which although not very hard work for machine should have triggered a problem if there was one...

Again mate thank you very much for looking and for your advice.

Rgds

CLH
 
#7 ·
Wow the chkdsk takes a looong time.. circa 2-3 hours I think. Everything seemed to run perfectly doing it. I did a more detailed search of the whole system and there is still a file called SPTD.SYS in one of the system folders. Should I delete it or is there a better way to remove it?
Good news is no BSoD so far this evening.. but to be fair my son hasn't been paying on Steam yet this evening...
I'll let you know.

Cheers

CLH
 
#10 ·
Well he has been fragging away for the past two hours on Counter Strike Source via Steam and he hasn't had any BSoD which is very unusual given the performance we have been having over the past few months. I am going to turn back on all the Aero transparent nice to look at things (slowly) that I had turned right down recently to see if it was a performance issue.. obviously they wern't the problem. The machine was professionally overclocked by the company that built it but it was done at a very stable level and well within acceptable norms so really shouldn't be a problem.
I haven't done anything about sptd.sys but will keep the autorun in reserve in case we get anything else or a return of the BSoD. Daemon seems to be the main problem as its removal is really the only thing I have actually changed. Seems strange that such a popular and widely distributed program should cause me such problems and that is the thing that is keeping me from giving a green light on marking this thread as SOLVED!! Fingers crossed, thanks for the advice people and thanks for taking a look at the attachments DT Roberts. Both of your advice & pointers made it a lot less painful and more productive than trawling the forums. I'll tell you to mark it solved if I am still clear by this time tomorrow night as machine will be in constant use tomorrow doing a bit of everything.

cheers

CLH
 
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