Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

BSOD - ranomly crashes

This is a discussion on BSOD - ranomly crashes within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hi My computer randomly crashes. The crashes are getting more frequent. Here are my details: OS: Vista x32 Home Premium


Closed Thread
 
Thread Tools Search this Thread
Old 10-02-2010, 04:37 AM   #1
Registered Member
 
Join Date: Oct 2010
Location: Wales
Posts: 2
OS: vista home premium service pack 2



Hi

My computer randomly crashes. The crashes are getting more frequent. Here are my details:

OS: Vista x32 Home Premium SP2
Original OS: Vista x32 Home Premium pre installed
Version: 6.0.6002 Service Pack 2 Build 6002
Age: 3 years
Age of OS Installation: 3 years
CPU: Intel Core 2 CPU 6320@ 1.8GHz
GPU: Nvidia GeForce 9400 GT 512mb
Mobo: don't know
PSU: don't know

Thank you for your help,
Attached Files
File Type: zip Windows7_Vista_jcgriff2.zip (3.03 MB, 3 views)

__________________
phillgriff2 is offline  
Old 10-02-2010, 06:59 AM   #2
TSF Team Emeritus
Microsoft MVP
 
usasma's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 7,450
OS: Win7



There are only 5 hotfixes listed for your Vista SP2 installation (my Vista SP2 installation has 119 hotfixes and has some waiting on the next reboot). Please visit the Windows Update website and get the remaining updates immediately.

Way too many startups with only 2 gB of RAM. They will slow your system down a lot! I'd suggest trimming them down using Autoruns.

ZoneAlarm and Avast may be conflicting with each other. I'd suggest uninstalling them both and then install the free Microsoft Security Essentials ( http://www.microsoft.com/security_essentials/ ) If you need a more complicated firewall, I'd suggest the free Sphinx Firewall Control ( http://www.sphinx-soft.com/Vista/ )

As the first thing, I'd remove the ZoneAlarm from your system. Then use this free removal tool to ensure that the remnants are gone: http://download.zonealarm.com/bin/fr...cpes_clean.exe
I'd also use this free tool to remove the remnants of Avast: http://www.avast.com/eng/avast-uninstall-utility.html

Uninstall Ashampoo as it has some issues that may cause BSOD's in some systems (seen mostly in Win7). Feel free to reinstall it once we're finished troubleshooting.

Please don't use Registry optimizers/repair tools - they can cause more damage than they're worth. Here's a link to an article about this (it's for XP, but it does apply to Vista and Win7): http://www.windowsbbs.com/showthread.php?t=61015

There are indications of infections on your system. Did you have them fixed? If so, when? When did you switch from Kaspersky to Avast? When did you install ZoneAlarm?

Due to the number of different BSOD's, I'd suggest waiting to see if this has fixed the issue. The majority of the issues seem to relate to the ZoneAlarm product, but there are numerous other possibilities in the memory dumps.

If you get more BSOD's, please post back and we'll work on the other problems.

BSOD BUGCHECK SUMMARY
Code:

Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Oct  1 18:02:45.497 2010 (UTC - 4:00)
System Uptime: 0 days 0:51:35.344
Probably caused by : ntkrpamp.exe ( nt!CcUninitializeCacheMap+91 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  SearchIndexer.e
Bugcheck code 0000000A
Arguments 00650004 00000002 00000001 85f064ee
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Oct  1 17:10:09.598 2010 (UTC - 4:00)
System Uptime: 0 days 1:47:34.394
Probably caused by : Ntfs.sys ( Ntfs!NtfsMapStream+4a )
PROCESS_NAME:  vsmon.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
Bugcheck code 00000024
Arguments 001904aa a17eb6d8 a17eb3d4 8607e12e
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Oct  1 13:32:20.397 2010 (UTC - 4:00)
System Uptime: 0 days 0:11:38.090
Probably caused by : ntkrpamp.exe ( nt!CcMoveVacbToReuseTail+8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  vsmon.exe
Bugcheck code 0000000A
Arguments 00000000 00000002 00000001 85eed6e4
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Tue Sep 28 14:40:01.361 2010 (UTC - 4:00)
System Uptime: 0 days 0:29:18.026
Probably caused by : ntkrpamp.exe ( nt!KeWaitForGate+126 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments 00000000 0000001b 00000001 85e3e485
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Mon Sep 27 10:57:04.825 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:51.482
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
*** WARNING: Unable to verify timestamp for viaide.sys
*** ERROR: Module load completed but symbols could not be loaded for viaide.sys
*** WARNING: Unable to verify timestamp for PxHelp20.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHelp20.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** WARNING: Unable to verify timestamp for TSDDD.dll
*** ERROR: Module load completed but symbols could not be loaded for TSDDD.dll
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for nvBridge.kmd
*** ERROR: Module load completed but symbols could not be loaded for nvBridge.kmd
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for seehcri.sys
*** ERROR: Module load completed but symbols could not be loaded for seehcri.sys
*** WARNING: Unable to verify timestamp for Ph3xIB32.sys
*** ERROR: Module load completed but symbols could not be loaded for Ph3xIB32.sys
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
*** WARNING: Unable to verify timestamp for fetnd6v.sys
*** ERROR: Module load completed but symbols could not be loaded for fetnd6v.sys
*** WARNING: Unable to verify timestamp for RTKVHDA.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHDA.sys
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for RTL8192su.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192su.sys
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
*** WARNING: Unable to verify timestamp for aswRdr.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswRdr.SYS
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
*** WARNING: Unable to verify timestamp for aswFsBlk.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswFsBlk.SYS
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys
*** WARNING: Unable to verify timestamp for ISWKL.sys
*** ERROR: Module load completed but symbols could not be loaded for ISWKL.sys
*** WARNING: Unable to verify timestamp for srvnet.sys
*** ERROR: Module load completed but symbols could not be loaded for srvnet.sys
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys
*** WARNING: Unable to verify timestamp for mrxsmb10.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb10.sys
*** WARNING: Unable to verify timestamp for mrxsmb20.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb20.sys
Probably caused by : aswSP.SYS ( aswSP+11f8f )
BUGCHECK_STR:  0xc2_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 000000C2
Arguments 00000007 0000110b 08900034 a79fab88
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Sep 24 14:23:37.572 2010 (UTC - 4:00)
System Uptime: 0 days 0:49:48.380
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 0000001A
Arguments 00041287 00000024 00000000 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Sep 22 16:52:26.057 2010 (UTC - 4:00)
System Uptime: 0 days 0:14:21.783
Probably caused by : ntkrpamp.exe ( nt!KeWaitForGate+126 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  vsmon.exe
Bugcheck code 0000000A
Arguments 00000000 0000001b 00000001 85e76485
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Sep 22 16:37:26.466 2010 (UTC - 4:00)
System Uptime: 0 days 0:38:36.250
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : vsdatant.sys ( vsdatant+266b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  msiexec.exe
Bugcheck code 00000050
Arguments 9faaa000 00000000 85ee1053 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Sep 22 11:14:06.417 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:12.074
*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
Probably caused by : RapportPG.sys ( RapportPG+1801 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  firefox.exe
Bugcheck code 1000008E
Arguments c0000005 00000068 abe78bf0 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Sep 19 14:45:35.204 2010 (UTC - 4:00)
System Uptime: 0 days 4:02:18.760
Probably caused by : win32k.sys ( win32k!NtGdiCreateDIBSection+15a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  sidebar.exe
Bugcheck code 1000008E
Arguments c0000005 85f30e7b dd06db6c 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Sep 15 12:46:07.736 2010 (UTC - 4:00)
System Uptime: 0 days 1:50:30.791
Probably caused by : ntkrpamp.exe ( nt!EtwpFindGuidEntryByGuid+4d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  windows-kb89083
Bugcheck code 1000008E
Arguments c0000005 860267b0 c3f1ec18 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Tue Sep 14 10:33:44.117 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:37.790
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : vsdatant.sys ( vsdatant+266b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  mpas-d_bd1.exe
Bugcheck code 00000050
Arguments 9ef65000 00000000 85eb7053 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Sep  8 12:18:19.448 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:25.121
Probably caused by : ntkrpamp.exe ( nt!ObpWaitForMultipleObjects+2b4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x18
PROCESS_NAME:  vsmon.exe
Bugcheck code 00000018
Arguments 00000000 9e3bda48 00000002 ffffffff
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Sep  2 12:05:39.172 2010 (UTC - 4:00)
System Uptime: 0 days 1:19:14.034
*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
Probably caused by : RapportPG.sys ( RapportPG+1801 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  ForceField.exe
Bugcheck code 1000008E
Arguments c0000005 0000006c b2d3dbf0 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Aug 29 07:42:50.706 2010 (UTC - 4:00)
System Uptime: 0 days 1:54:45.750
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
Probably caused by : vsdatant.sys ( vsdatant+266b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
Bugcheck code 00000050
Arguments a9678000 00000000 85eaf053 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Sat Jun 12 05:03:49.590 2010 (UTC - 4:00)
System Uptime: 0 days 0:14:35.261
Probably caused by : ntkrpamp.exe ( nt!CmNotifyRunDown+15 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  LogonUI.exe
Bugcheck code 1000008E
Arguments c0000005 85c32885 995debd0 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
Debug session time: Sat Dec 12 08:29:54.170 2009 (UTC - 4:00)
System Uptime: 0 days 3:12:41.249
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : klif.sys ( klif+16e7a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  avp.exe
Bugcheck code 0000000A
Arguments 00000000 0000001b 00000001 8444ad9b
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Sat Sep 12 06:09:02.452 2009 (UTC - 4:00)
System Uptime: 0 days 0:19:56.183
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : klif.sys ( klif+16e7a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  avp.exe
Bugcheck code 0000000A
Arguments 00000000 0000001b 00000001 83499d9b
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6001.18145.x86fre.vistasp1_gdr.080917-1612
Debug session time: Fri Apr 10 05:56:29.495 2009 (UTC - 4:00)
System Uptime: 0 days 0:30:56.320
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : vsdatant.sys ( vsdatant+2bda9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  GLB480D.tmp
Bugcheck code 1000008E
Arguments c0000005 81ea3842 bdc76aec 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 6001.18063.x86fre.vistasp1_gdr.080425-1930
Debug session time: Tue Oct 28 14:19:48.251 2008 (UTC - 4:00)
System Uptime: 0 days 4:41:54.099
Probably caused by : ntkrpamp.exe ( nt!PopBuildDeviceNotifyListWatchdog+27 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000004 00000258 00000000 00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
  

__________________
John Carrona, Microsoft MVP - Windows Expert - Consumer
Driver Reference Table ` ` BSOD Index
usasma is offline  
Old 10-02-2010, 02:15 PM   #3
Registered Member
 
Join Date: Oct 2010
Location: Wales
Posts: 2
OS: vista home premium service pack 2



I got avast and Zone Alarm quite a few months ago. I got them at the same time when my Kaspersky expired. I haven't had any problems with them before.

I've only had the blue screen of death the last three weeks. I think the problem could be the registry clean ups. My pc was running slower and I gave it a try. Do you think this could be the problem?

I've now unistalled all the ashampoo and a few other programs. I'm having problems uninstalling Glary Utilities. I uninstalled it but that was around the same time as the blue screen of death so I used system restore to go a few weeks back to see if that sorted the problem but it did not. Can you suggest a programme to remove it? I get an error message now which says:

C:\Programme Files\Glary Utilities\unins000.dat does not exist

I'll uninstall Zone alarm and avast now.
__________________
phillgriff2 is offline  
Old 10-02-2010, 04:13 PM   #4
TSF Team Emeritus
Microsoft MVP
 
usasma's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 7,450
OS: Win7



Let's leave it alone for now and see what happens.
Try Revo Uninstaller afterwards.
__________________
John Carrona, Microsoft MVP - Windows Expert - Consumer
Driver Reference Table ` ` BSOD Index
usasma is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 05:30 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts