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BSOD - ntkrnlpa.exe - Maplestory 0x1000008e

3.6K views 2 replies 2 participants last post by  xgalgirlx  
#1 ·
:pray:

Please please and please !
I've been facing problem playing MapleStory and until now, i cant find a way to play it . When i double click maplestory, the compability will pop out and i just click " run program " . I got into the gateways and when i click either Singapore or Malaysia gateway, on the login page ,i straight get BSOD . i've tried with the compabilities and i suspect the compabilities has nothing to do with it .

Below is the blue screen error that occured.


A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntkrnlpa.exe

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc000001d, 0x82a4e347, 0x984a3cc0, 0x00000000)

*** ntkrnlpa.exe - Address 0x82a4e347 base at 0x82a09000 DateStamp 0x4b88cacf


Please help me as i dont know anything about computer especiallly technical problem .:4-dontkno:sigh:
 
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