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BSOD F4 - Wind 7 Home Premium x64

5.5K views 8 replies 3 participants last post by  satrow  
#1 ·
Hi All,

I have HP Pavilion g7 laptop, have BSOD with code F4, I can't start windows with safe Mode as well... Was able to recover dump file. Can you please help me find the cause?

Thanks all!
 

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#2 ·
Hello vetaldj and welcome to TSF!

It's an F4: CRITICAL_OBJECT_TERMINATION bugcheck. It essentially means that there's a hardware problem with the boot drive, or a device driver has a bug or a critical service was stopped. Given you mentioned you cannot boot into safe mode, I am going to assume the hard drive is dead / dying. Is the drive detected in the BIOs?


What happens when you try, does it BSOD with the same code?


If you cannot get into safe mode, I'm going to recommend inserting the OS disc and running a repair and seeing if that allows you to get back into Windows. If you cannot run a repair, or if the drive is no longer in the BIOS, the HDD is likely dead.

Regards,

Patrick
 
#3 ·
Thanks for help!

I've tried automatic restoration but it failed then I found that I have Restore Point that was created same day as it happen. I've tried and I was able to restore my laptop. Based on this it was software issue with Microsoft Malicious Software patch. This one caused this BSOD.

Thank you very much for your help!
 
#8 ·
Well, this is my wife's laptop and since she is study for exam in 10 days I don't have a lot of access to it.
As far as I know everything was OK untill that Windows Update instalation and conflict with Norton Internet Security that installed on that machine as well. I will inspect it as soon as I will be able to for some kind of warms with Malwarebytes I have installed there.

satrow, thanks for advice!
 
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