BSOD DRIVER_POWER_STATE_FAILURE ntkrnlpa.exe

mj330 · 10-07-2011, 05:25 AM

Hello,

I have a mean case of BSOD, a few times per day, usually happening during sleep of the laptop. I had some early after I started using my laptop on 1st July this year, and I now have them again since I upgraded my graphics driver to the latest version. However, I would not like to roll back to the previous one, because it had a lot of problems (e.g. OpenGL did not work) which the new one has solved. I suspect it is a driver crash, but don't have the required level of expertise to figure out where to go. I used BlueScreenView (which identified ntkrnlpa.exe as the culprit), and activated verifier, but that's as far as my skill tree reaches.

Please have a look and advise me on how to proceed.

Best regards,
Janos

ps: answers to the requested questions:

Code:

· OS - Vista/ Windows 7 ?
Win 7 Professional
· x86 (32-bit) or x64 ?
x86
· What was original installed OS on system?
same
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
OEM
· Age of system (hardware)
4 months
· Age of OS installation - have you re-installed the OS?
no
· CPU
Intel Core i7 CPU L640 @ 2.13 GHz 2.13 GHz
· Video Card
Intel HD graphics, driver version 8.15.10.2413
· MotherBoard
HP EliteBook2540p
· Power Supply - brand & wattage
HP EliteBook2540p
· System Manufacturer 
HP
· Exact model number (if laptop, check label on bottom)
HP EliteBook2540p / WK303EA

mj330 · 10-07-2011, 05:54 AM

IMPORTANT: I also posted this here, so please have a look whether someone is not already working on it, in order to avoid parallel effort (also, please write a short reply like "processing" for the same effect)!

**usasma** · 10-07-2011, 07:17 AM

Post at SevenForums has the required jcgriff2 reports uploaded.

**usasma** · 10-07-2011, 07:42 AM

My post over at SevenForums:

Quote:

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

Systeminfo report shows only 808 mB of free RAM (3 gB installed). I would suggest trimming your startups (MSINFO32 shows 35 startup items) and only running one program at a time. Do this until you can afford to have 4 gB or more RAM installed (64 bit OS - limit depends on mobo capacity).

The memory dumps all point to your Intel Gigabit network drivers - so the first step will be replacing them with a fresh copy from the Intel Download Center ( http://downloadcenter.intel.com ) You may have the most up to date version installed - but you'll have to uninstall it and then install a fresh copy in order to see if it stops the BSOD's( http://downloadcenter.intel.com/Deta...LM%22&lang=eng )

Please be advised that this isn't the only "fix" - other possibilities include hardware problems with the NIC card (or other components), and problems with other network-aware programs (such as Internet Security applications).

Also, your DameWare Virtual Keyboard Driver dates from 2007 - please replace it with an updated version or uninstall the program.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100711-18111-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Oct  6 10:20:58.872 2011 (UTC - 4:00)
System Uptime: 0 days 4:14:56.748
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 87688680 8412dae0 887b9628
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100611-25911-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Oct  6 04:13:06.426 2011 (UTC - 4:00)
System Uptime: 0 days 18:21:27.154
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 87689b58 8412dae0 86cad520
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100511-21840-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Wed Oct  5 09:05:56.215 2011 (UTC - 4:00)
System Uptime: 0 days 7:07:12.105
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 87680b58 84174ae0 868ef3e0
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100511-25459-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Tue Oct  4 16:22:42.943 2011 (UTC - 4:00)
System Uptime: 0 days 14:21:26.108
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 87685b58 84174ae0 884eae58
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100411-23244-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Mon Oct  3 10:17:52.532 2011 (UTC - 4:00)
System Uptime: 0 days 4:21:55.483
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a84680 83528ae0 8670ed30
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100311-18470-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Mon Oct  3 03:19:15.757 2011 (UTC - 4:00)
System Uptime: 2 days 17:17:41.613
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a83680 83533ae0 8b45aab8
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\093011-18267-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Fri Sep 30 08:57:56.844 2011 (UTC - 4:00)
System Uptime: 0 days 5:47:27.562
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a81680 8353fae0 8b316100
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\093011-20155-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Fri Sep 30 02:55:57.333 2011 (UTC - 4:00)
System Uptime: 0 days 17:06:13.200
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a85680 8356fae0 86649678
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092911-18064-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Sep 29 07:38:00.695 2011 (UTC - 4:00)
System Uptime: 0 days 3:46:27.435
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a89680 8078adb0 8ae2d390
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092911-21637-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Sep 29 03:41:03.411 2011 (UTC - 4:00)
System Uptime: 0 days 18:45:44.603
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a85680 83560ae0 8ad18de0
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092811-22900-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Wed Sep 28 05:56:11.873 2011 (UTC - 4:00)
System Uptime: 1 days 3:22:41.514
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a85680 83564ae0 868319f8
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092511-20030-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Sep 25 11:20:47.705 2011 (UTC - 4:00)
System Uptime: 0 days 7:27:57.480
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a89680 8352dae0 866b5220
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\091911-20014-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Fri Sep 16 10:21:12.803 2011 (UTC - 4:00)
System Uptime: 0 days 6:33:12.449
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a89b58 83545ae0 867da258
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071911-20482-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Tue Jul 19 05:47:07.423 2011 (UTC - 4:00)
System Uptime: 0 days 5:10:55.124
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a81680 83527ae0 86321d08
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071811-43040-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Mon Jul 18 06:28:39.586 2011 (UTC - 4:00)
System Uptime: 0 days 5:42:39.111
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  ntvdm.exe
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a7f680 8078adb0 865fdd18
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071511-20826-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Fri Jul 15 06:18:54.864 2011 (UTC - 4:00)
System Uptime: 0 days 5:22:53.658
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000003 86a7f680 8078adb0 860ba1d8
BiosVersion = 68CSU Ver. F.09
BiosReleaseDate = 03/09/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``