Its a 3rd party driver thats causing the issue but none of the dumps have any information on it. Driver Verifier will put load on all active system drivers, the one that cracks under pressure will result in a BSOD. Please note that while driver verifier is running your system will be very slow and in some cases will BSOD at boot which is a good thing.
If your system does BSOD before booting is complete Windows 8.1 will automatically boot into recovery mode after 2 failed boot attempts. From there you can access Advanced Startup Options and select SafeMode to disable Driver Verifier to then continue to boot normally.
Thank you for your reply.
I've run driver verifier as suggested but unfortunately, the system seems to boot normally without (being able to find) any problematic driver. Somehow, I haven't encountered any BSOD in the last 2 days either.
Is there any other thing that I could do to test my computer now?
I've attempted to use PC normally with Driver Verifier on. I've played games even. Strangely though I didn't feel like my computer was running significantly slower.
I haven't done any overclocking and have no experience doing so. Should I?:huh:
Open verifier, select the last option (Display information about currently verified drivers), click Next and post a screenshot of it. You may have to scroll the list of settings and take a second screenshot to show all of them.
You seem to be missing "Concurrency Stress Test" from the list which is strange. Keep the Driver Verifier running until the system crashes. Have you updated any drivers after the BSOD or uninstalled anything. It seems odd that your system would BSOD 3 times in a row then have no issue after.
I have performed a minor windows update, several reinstalls/updates on whatever driver I can just to see. I still don't feel like my system will be fine from now on. Problems will eventually occur and, as you suggested, I will keep verifier on till it crashes.
Your GPU drivers faulted. The driver freed an address in the Pool Memory but corrupted a neighboring address as well. And it pretty much corrupted the Pool Header as well i can't examine the pool addresses to find out what was there.
But the GPU drivers are defiantly the cause.
Download the latest drivers for the GPU and use this tool to remove the old ones. Display Driver Uninstaller Download version 15.7.5.5
I have uninstalled-reinstalled GPU driver as suggested, using DDU.
I've done some research on the Internet and found out that a lot of people using Radeon R9 390x graphic card seem to be having the same problem like I do. Some claimed that windows 10 solved their problem but in my case, windows 10 makes it worse. System crashed a lot more on W10.
This isn't the first time I tried uninstalling GPU Driver with DDU and reinstall it so I doubt it will fix my BSOD problem permanently.
Have you got any other advice for me? Should I replace my GPU?
P/S: Is it possible that my power supply (750W) is not adequate for the system and causes BSOD?
D, F and G are partitions on the 1TB drive, their total spaces sum up to about 954GB. Nothing out of the ordinary. The 0.5GB (512MB) partition is most likely a remnant of the partitions created by Windows setup when the drive was the os boot device, before the SSD.
Here is a new dump file while I was playing Overwatch. It didn't result in the blue screen but black - nothing could be seen then the computer restarted (normally) automatically.
AMD GPU driver (atikmdag.sys aka amdkmdag) is still responsible.
- Change device installation settings and disable searching/fetching of drivers from Windows Update
- Remove your current version (16.150.2211) and clean up using DDU in safe mode
- Install the latest Windows hotfix driver (16.15.2401.1002) available here
Thanks to the hotfix driver Stancestans suggested, the machine seems to be more stable and I haven't had crashes in the last couple of days.
But again, it crashed in the end. Attaching the mini dump. Please help me have a look. Many thanks!!
That image of the BSOD look like hardware failure. More specifically the GPU physically failing. If it is then BSOD are common when hardware starts to fail. I'd suggest removing the card to see if the system stabilizes and if you have a spare PC, use it to test the GPU in that system, if it also starts to BSOD then your GPU is faulty.
I suspected that too but when I brought the computer to service (a while ago) they couldn't find any problem after testing it with FurMark. I brought it to them again today, they ran the test for GPU again but after 20 minutes running the test at the highest stress level, the computer still did not crash. I'm leaving it at the service center atm for further examination.
Is it possible that power supply could cause such problem?
Usually, whenever I encounter a computer with this problem, it is a under-powered PSU, not necessarily a bad PSU. It could very well be a driver issue too but it has been my practice to suspect the power requirements vs supply first. Then go software.
I tried looking up the amount of amps required for that video card, the AMD site hides behind the wattage values. On the box the video card came in, it should indicate how many amps are required for the 12V. I did find your PSU specs and saw it can provide 4 * 12V 32A cables with a maximum of 744W across all.
V*A=Watts, in electrical, we usually add up the amps to see if a circuit will work. Considering my comparatively cheap card uses 24A and only one power cable, yours might require a little more amps, plus the CPU, hard drives, fans, etc. Everything you plug in, adds up in the A value for that 12V channel.
Again this might not be the issue but, it's where I usually start, by trying a higher powered PSU and look for the same results. If no BSOD, than power was the issue.
This time I brought the computer to service and they finally identified the problem. Surprisingly it was a faulty RAM. Took them 3 days to find out the culprit.
They changed the RAMs and I brought my computer back. Now it's been running 10 days without a crash so I assume the problem is fixed.
Hi, don't know how to fix your prob, but have you thought about installing a known good cheap graphics card to see if this is a fix >>>> as they are trouble some things especially if new to the market place until the issues if any have been resolved!! Opps i see its fixed this PM for another day LOL
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