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#1
·
Apr 26, 2012
HI there,
Im a desperate guy who had been looking for answers for almost a year now!
The problem started off with something that looked like a Faulty Graphic Card issue, and it had been somewhat replaced.
(For more information of the issue, please refer to this link as its rather lengthy)
Vr-zone :
Random Freeze / Crash on my computer )=
Toms Hardware :
Random Freeze / Crash! - General-Discussions - Overclocking
http://www.techsupportforum.com/forums/newthread.php?do=newthread&f=299
However BSOD had been occurring on top of the issue that i am having now.
Been on to many forums and most of them either gave solutions that don't work and some even do not know how to handle the situation.
I was a I.T troubleshooter / technician and even a desktop engineer for a goverment agency and yet i couldn't solve my own problem! How embarrassing!
Anways, attached are my minidump zip files for your reference.
My systems specs are as follow (also available in the link above) :
- Intel Core i5 2500K
- MSI P67A GD55 Mainboard (Just RMAed , B3 rev)
- Xigmatek Balder CPU Cooler
- 8GB DDRIII team Elite 1333mhz
- MSI GTX 480 Lightning 1.5GB (Currently on RMA, using reference GTX 480)
- Creative XFi Fatal1ty Champion Series PCIE Soundcard with I/O Panel
- Western Digital 1TB HDD
- Western Digital 500GB HDD
- Silverstone ST60F-P 600W PSU
- Windows 7 64bit
Thanks in advance.
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#2
·
Apr 26, 2012
)= i really need help i cant use my computer this way.. keeps freezing even on light usage such as net surfing..
i can simply do a reformat, but i would like to know what causes it to prevent such a thing again in the near future
#3
·
Apr 26, 2012
Hi -
All 7 dumps name Razer -
Code:
[font=lucida console]copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)[/font]
Update the driver -
http: //sysnative.com/drivers/driver.php?id=copperhd.sys
Regards. . .
jcgriff2
`
BSOD SUMMARY
Code:
[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042412-27019-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Tue Apr 24 07:00:04.316 2012 (GMT-4)
System Uptime: 0 days 0:04:08.581
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0xCD
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0xCD_VRF_copperhd+16c9
Bugcheck code 000000CD
Arguments fffff980`2de05000 00000000`00000000 fffff800`036c574a 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042412-25490-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Tue Apr 24 06:51:59.196 2012 (GMT-4)
System Uptime: 0 days 0:01:25.460
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0xCD
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0xCD_VRF_copperhd+16c9
Bugcheck code 000000CD
Arguments fffff980`27a4b000 00000000`00000000 fffff800`0367574a 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042412-22230-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Tue Apr 24 06:49:54.883 2012 (GMT-4)
System Uptime: 0 days 0:01:28.757
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0xCD
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0xCD_VRF_copperhd+16c9
Bugcheck code 000000CD
Arguments fffff980`2a8ff000 00000000`00000000 fffff800`036db74a 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042412-23181-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Tue Apr 24 06:47:48.421 2012 (GMT-4)
System Uptime: 0 days 0:01:27.295
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0xCD
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0xCD_VRF_copperhd+16c9
Bugcheck code 000000CD
Arguments fffff980`27401000 00000000`00000000 fffff800`0367974a 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042412-22464-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Tue Apr 24 06:45:34.823 2012 (GMT-4)
System Uptime: 0 days 0:01:57.088
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+16c9 )
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0xCD
PROCESS_NAME: razerhid.exe
FAILURE_BUCKET_ID: X64_0xCD_VRF_copperhd+16c9
Bugcheck code 000000CD
Arguments fffff980`19899000 00000000`00000000 fffff800`0368774a 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042312-29484-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Mon Apr 23 11:45:21.802 2012 (GMT-4)
System Uptime: 0 days 5:41:34.051
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+1c23 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x1E_Lycosa+1c23
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042212-21652-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Sun Apr 22 10:05:51.792 2012 (GMT-4)
System Uptime: 0 days 3:22:22.666
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+1c23 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x1E_Lycosa+1c23
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
MaxSpeed: 3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[color=#000033]J. C. Griffith, Microsoft MVP (jcgriff2)[/color]
[url=https://mvp.support.microsoft.com/profile/Griffith][color=#000055][u]https://mvp.support.microsoft.com/profile/Griffith[/u][/color][/url]
[url=http://sysnative.com][color=#000033][u]www.sysnative.com[/u][/color][/url]
[url=http://jcgriff2.com][color=#000055][u]www.jcgriff2.com[/u][/color][/url]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]
#4
·
Apr 26, 2012
0.o all dump shows razer copperhead? Its te latest drivers i got from razer themselves lol
Also will update a new minidump.. Now its say page fault at non page area
Thanks alot!
#5
·
Apr 26, 2012
(Edited)
0.o all dump shows razer copperhead? Its te latest drivers i got from razer themselves lol
I hear you! However. . .
copperhd.sys showed up on the stack in every dump = guilty beyond a reasonable doubt in my book.
Razer drivers have had a lot of issues w/ Windows 7 x64 that were compounded when Windows 7 SP1 was released.
Those November 2009 drivers pre-date SP1.
PAGE_FAULT_IN_NONPAGED_AREA = bugcheck
0x50 = invalid memory referenced.
Run -
http://www.techsupportforum.com/for...-windows-7-and-vista-bsod-related-473665.html
Regards. . .
jcgriff2
`
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#6
·
Apr 26, 2012
I just noticed your BSODs were VERIFIER_ENABLED.
That changes "guilty beyond a reasonable doubt" to guilty beyond all doubt.
#7
·
Apr 27, 2012
ahhahaha new tagline!
anyways, in that case, are there any recommended non-crashing-for-windows764bit-razer-drivres that you knew of?
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#8
·
Apr 27, 2012
HI i had emailed Razer with regards to this issue.
Hopefully they will roll out a newer driver that works on windwos 7 64bit sp1..
I believe im not the onli one with this combo setup running windows 7 64bit sp 1...
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